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Mandarin Oriental Hotels Partners with STSN for High Speed Internet Access in 7,000 Guest Rooms
SALT LAKE CITY, June 13, 2000 � STSN, specializing in offering user-friendly, �plug and play� Internet access for business travelers at speeds up to 300 times faster than typical dial-up access, announced today it has been selected by Mandarin Oriental Hotel Group to provide high - speed Internet access to Mandarin Oriental hotels worldwide.

STSN�s high-speed Internet access will be installed in all Mandarin Oriental hotels, which include over 7,000 guestrooms and meeting rooms worldwide.  In addition, each hotel will have a customized Web site developed by STSN that allows the user to obtain information and guest services offered by that hotel along with local attractions, events and dining.  Because the installation of the STSN solution utilizes the existing infrastructure of the hotels, it is expected that installation of the Mandarin Oriental properties will proceed rapidly.  STSN is currently installing their system at a rate of over 50 hotel properties a month worldwide. 

The STSN system will soon be installed at Mandarin Oriental Hotel Group properties in Bangkok, Geneva, Hawaii, Hong Kong, Jakarta, Kuala Lumpur, London, Macau, Manila, Munich, New York, San Francisco, Singapore and Surabaya.  
 
�Mandarin Oriental is all about creating memorable guest experiences. Today technology has an increasingly important role to play in helping us deliver on our promise. With STSN, our goal is to create a remote office environment that is no less functional than the office our guest has just left, said Nick Price, Mandarin Oriental�s Director of Technology. �Our partnership with STSN, and our delivery of high speed Internet access to the guest room, is the first step along this path, and it will certainly not be our last. This exciting partnership offers our guests a technology-friendly system that is easy to use, secure and provides a high speed Internet connection all within the confines of each guest room,� he added.

STSN�s system offers a completely secure Internet connection that is simple for guests to access.  STSN utilizes an easy to use, plug-and-play multiport device that allows users to access the Internet, e-mail, and virtual private networks without re-configuring their laptop computer settings.  The guest simply plugs their laptop into the STSN box using a standard Ethernet or USB cable and launches their normal browser. Because the STSN system allows the hotel to combine voice and data on the same line, guests are able to talk on the telephone while they are accessing the Internet.  In addition, STSN will provide Mandarin Oriental guests with a toll-free, multi-lingual help line to answer questions and provide assistance 24-hours a day/7 days a week.  

STSN is also implementing their system in all Mandarin Oriental Hotel meeting rooms.  Having the interactive conferencing system in place will enhance the Meetings by Mandarin Oriental program, a comprehensive planning program launched by the Mandarin Oriental Hotel Group that is designed to address the requirements of corporate meetings and conference planners.   STSN�s high-speed Internet conferencing solution allows meetings taking place in the hotel to have single or multiple secure Internet connections in the meeting rooms.  Using the STSN system, presentations can be made directly from the Internet, meeting attendees can have a hands-on Internet experience, and information can be shared instantly across platforms.

�We are excited to be associated with Mandarin Oriental Hotel Group. Their name is known throughout the world for excellent quality and superior service,� said Will West, President and CEO of STSN.  �STSN is committed to providing Mandarin Oriental and their guests with a high-speed Internet solution that will further enhance their level of customer service. Having the STSN service in the Mandarin Oriental Hotel meeting rooms as well as all guestrooms will give their guests a great new productivity tool.�

About Mandarin Oriental Hotel Group
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world�s finest hotels. The Group operates luxury hotels in key leisure and business destinations, with two hotels under development, one in Miami, Florida (opening late 2000) and the other in New York (opening late 2003). In total, Mandarin Oriental employs almost 9,000 staff in three continents with 10 hotels in Asia, seven in North America and four in Europe.
 
About STSN
STSN is a specialized global broadband provider of high-speed Internet technology and services for the hospitality, commercial office, airport, campus and multiple dwelling unit markets.  STSN's simple plug and play solution provides users with Internet connectivity at speeds of up to 300 times faster than traditional dial-up. STSN is headquartered in Salt Lake City, Utah with additional offices in San Jose, Ca., London, Singapore, Seoul, Brisbane, Frankfurt and Hong Kong. 

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Contact
STSN
5983 S. Redwood Rd.
Salt Lake City, UT 84123
801-265-2202
1-800-848-8168
www.stsn.com

 
Also See: Marriott Guest Rooms to Offer STSN System for High Speed Internet Access / Sept 1999 
Checklist for Evaluating Internet Partner / Wayport, Inc. 

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