Hotel Online Special Report

 Payback Training Systems to Convert EI Videos into Interactive CD-ROM
Orlando, FL and Cedar Knolls, NJ -- May 11, 1999 --   Educational Institute of the American Hotel & Motel Association (EI), Orlando, FL, and Payback Training Systems, Cedar Knolls, NJ, have announced an agreement which will enable Payback to convert EI hospitality videotape content into a rich interactive platform for CD-ROM and web-based training to be developed by Payback.  Payback Training Systems is the leading developer of technology-based training and computer based training solutions for large employee populations in the service industries, including the hospitality sector.

The initial rollout of Payback's new CD-ROM training library will be introduced at HITEC '99, the premier technology tradeshow of the hospitality industry held in Atlanta, GA, June 22-24. Library topics scheduled for introduction address vital areas of hospitality training: food safety, restaurant training, front office reservations, telephone skills, and guestroom cleaning. Additional titles planned will be available in August. All Payback courseware produced under this agreement will be subject to approval by EI.

According to Anthony G. Marshall, President and CEO of the Educational Institute, "Payback Training Systems offers a cutting-edge delivery of training in the retail industry. Their technology coupled with our industry-tested training content can deliver a winning combination for the lodging industry."

Wade Baker, President and CEO of Payback Training Systems, notes, "Our vision is to provide cost-effective training materials for every level of the hospitality industry. Payback's strong technical development and instructional design capabilities, coupled with that of EI, positions us to become the dominant supplier of technology-based training. This agreement represents a tremendous opportunity for Payback to expand its role in hospitality training. We are excited about combining resources to provide world-class training for the hospitality industry."

About the Educational Institute

Established in 1953 as the nonprofit educational arm of AH&MA, the Educational Institute is the world's largest hospitality communication resource center, providing quality training and educational materials for the growing hospitality industry. EI provides training for hotels, hotel management companies, casinos, private clubs, academic institutions in over 120 countries, and all branches of the U.S. military. It currently uses interactive CD-ROM programs, videos, textbooks, seminars, and the Internet to provide training for every aspect and every level of lodging operations from delivery of exceptional guest service to financial management. 

In addition to training programs, EI also validates skills through Professional Certification, the ultimate distinction of excellence for the lodging industry. Designations from line level to general manager, including the prestigious CHA-Certified Hotel Administrator-are earned through a combination of experience and education. EI's academic division develops course materials for 1,200 two- and four-year hospitality schools worldwide, and distance learning programs, which offer college level hospitality courses on a home-study basis via the Internet or by mail.

About Payback Training Systems

Founded in 1994, Payback Training Systems is the leading developer of Technology-Based Training including Computer-Based Training solutions for large employee populations in the service industries, including the supermarket, foodservice, general retail and hospitality sectors.  In 1998 and 1999, PTS received the CINDY (Cinema in Industry) Award from the International Association of Audio Visual Communicators.  Considered one of the most prestigious awards for informational media professionals, winners are recognized worldwide as the very best in their field.  PTS' client list includes AHOLD USA, Hilton Hotels, The Fleming Companies, Giant Eagle, Price Chopper, Nash Finch, Spartan Stores and SUPERVALU as well as the U.S. Government.  The Company recently relocated its headquarters office to Cedar Knolls, New Jersey.  The Center for Interactive Training Development, PTS' development and production facility is located in Utah.

Educational Institute, 
American Hotel & Motel Association
Elizabeth Johnson
Public Relations Manager
Educational Institute
Tel: (800) 349-0299, ext. 507
Payback Training Systems, Inc.
Steven Greene/Holly Winzler
Sperling Greene Associates
Tel (212) 967-8266/(609) 243-2700
Also See: Reservation Sales Training Program Available via the Internet is Enhanced / March 1999 

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