Hotel Online Special Report

RSi Refreshment Centers Designed into Promus’s 
New Property Management System
April 12, 1999 - St. George, UT – Doubletree Hotels and Guest Suites, Embassy Suites, Homewood Suites, Club Hotels, Hampton Inn and all other Promus-owned hotels will soon use a single Property Management System (“PMS”).  The new Promus PMS, System 21 Program (“System 21”), a windows-based PMS, will further enhance the Promus hotels’ service to its guests. 

The industry’s current take on System 21 is that it is advanced well beyond its predecessors and competitive programs utilized in the lodging industry. As part of System 21, software to run the RSi Automated Refreshment Centers and Computerized in-room Safes has been built into the program by Promus developers.

“RSi has worked hard to set a high standard for the industry,” said Steven Sunyich, President and CEO for RSi, “and it is gratifying to have our high standard made a part of such a great software program developed by Promus.” RSi is scheduled to install over 70,000 of its products in Promus hotels over the next two years - these new installations will use System 21.

With this new application being specific to the RSi product, each hotel will be able to utilize many of the advantages of the RSi Refreshment Centers more efficiently and economically. 

“The RSi Refreshment Center has always been very innovative,” added Sunyich. “It includes software and hardware features only dreamed of by our competitors. These features have never been exploited because of PMS limitations. Now the Promus properties will be able to take advantage of many of these features through this built-in capability.”

Incorporation of RSi full compatibility into System 21 comes only a few weeks after Hilton also incorporated the RSi Automated Refreshment Centers and Computerized in-room Safes into their new HPMSH Property Management System. “Companies that provide PMS programs for hotels are becoming more and more aware of the importance of the automated refreshment centers in the property’s daily operation,” said Sunyich. 

“As the newer PMS systems are installed, they will enhance that understanding by building in new standards of excellence and offering hotels the ability to extend their use of high-tech products, such as the RSi Refreshment Center. Of course we are happy that they recognize RSi’s leadership in the industry and that they have selected it for setting the standard. Very soon, PMS Systems without this new standard will no longer be marketable to the more progressive hotels.”

System 21, with RSi Refreshment Centers, is already slated for installation in many Doubletree properties through the USA in the next few months.

An extensive line of in-room amenities ranging from fully-automatic, computerized Refreshment Centers (minibars) to an in-room CashAdvance are being offered by RSi. Other companion options to the Refreshment Center
 include electronic safes operated solely by the guest, and an Internet center.

Custom cabinets are available, and new products are being added to provide a complete, in-room guest amenity package from one source: RSi. 

RSi is a private, full-service company which designs, manufactures, installs, services, and finances high-tech, in-room products including fully-computerized Refreshment Centers, electronic safes, on-demand movies, cash advance, and long-distance telephone billing. You can visit RSi at Web Site

Frank L. Hicks Jr.
Phone: (435) 688-3610
Fax: (435) 628-8611
Also See: Eliminating Guest Room Amenities / Hotel Online Viewpoint Forum
No Cost, Innovative, Hi-tech In-Room Management System Introduced by RSi™ / Jan 1999

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