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American Hotel Register Contracts with IBS-US 
for  Electronic Commerce and 
Customer Relationship Management Software
 
FOLSOM, Calif., March 8, 1999 -  International Business Systems (IBS-US), the worldwide leader of wholesale distribution software for the AS/400, announced today the signing of an agreement with American Hotel Register to implement IBS' advanced application system throughout the nation's largest distributor of hospitality products.  American Hotel Register Company will adopt a suite of modules to further expand in the domain of electronic commerce and continued advancement in CRM (customer relationship management) practices throughout domestic and international operations.
 
"Our growth into new markets and the ever-focused commitment to customer service has evolved new requirements for information systems," says Hugh Armstrong, chief information officer for American Hotel Register Company. "Sophisticated order entry and the emerging capabilities through knowledge management allow us to better serve the customer and continue to lead the industry in total quality measures."
 
American Hotel Register Company selected IBS software for its award-winning features in customer service management, purchase processing, and DRP (distribution resource planning) functionality.  The suite of integrated modules consolidate financial and inventory data for multiple warehouse locations and shared business units within the company.
 
"In today's changing business environment, American Hotel will benefit greatly from the functions of an ERP solution which is designed for scalable growth." says Mark Hockridge, IBS account manager.  "Given the rapid amount of anticipated growth, IBS will provide an effective technology plan without limitations."
 
"Our customers consistently look to find efficiency in their business and affect refinement of the procurement process," says Cheryl Alaniz, vice president of operations for American Hotel Register Company.  "IBS will extend the ability in consolidating services of nearly 3,000 suppliers and a unified point of purchase for more than 37,000 SKUs helping us to manage the customer's requirements and deliver a valuable aide to room revenue management."

About American Hotel Register Company
 
American Hotel Register Company, the world's largest value-added supplier of goods and services to the hospitality industry, offers an extensive product line that includes over 37,000 SKUs -- from miniature soaps and shampoos, to linens, furnishings and maintenance supplies, to full-scale institutional interior and kitchen design services.  With over 800 employees, including an in-house sales force, outside sales representatives, and telemarketers, American Hotel Register Company's technology needs are both diverse and complex.  Additional information is available via the Internet at http:/www.amhot.com.

About IBS-US

IBS-US is a world class provider of Demand Driven Supply Chain Software(SM) and consultancy services.  IBS is an IBM business partner, and IBS' software runs on the IBM AS/400 -- the top selling business computing server in the world.  Distributors worldwide rely on IBS' suite of software modules to automate demand driven, supply chain processes and gain a competitive advantage through improved operational efficiency.  With annual worldwide corporate revenues exceeding $250 million, IBS has U.S. offices in Reston, Virginia and Folsom, California, a total of 1,900 employees, and offices in 30 countries.

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Contact:
International Business Systems
http:/www.amhot.com http:/www.ibsus.com
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Also See: Paperless Purchasing - Increasing use of the internet / Mike Malley / March 1998 

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