Elegant Hotels Group is a collection of five resort properties located in Barbados, West Indies has decided to install the new integrated three tier client server technology products from Global Hospitality Solutions.  The products to be installed over the next six to 12 months are the Falcon CRS, the Jaguar PMS, a Central Information System for accounting, marketing and frequent guest data bases for reporting purposes.  The integrated solution will also include Solomon Accounting software for Wholesaler Invoicing, Accounts Receivable, etc.   Global Hospitality Solutions will be the Systems Integrator for the solution. 

According to Michael O'Neill,  �the project will begin by installing the Falcon CRS in the London head office and will utilize the Internet for communications to Barbados.  Following closely will be the implementation of the Jaguar PMS in all properties in Barbados and the CIS reporting system which will electronically provide data to Solomon for Invoicing to the Wholesalers which account for over 80% of our business coming out of the UK and Germany.  The integration of all systems will improve our billing and Elegant Hotel Group collection capabilities plus and provide a central data base of all the guests thereby allowing for improved guest services and better analysis to support our Wholesalers.�

According to George Zugmier, President of Global Hospitality Solutions, �we are excited about providing the System Integration services for an important aspect of Elegant�s business and marketing process.  These systems when fully implemented should allow Elegant Hotels to leap frog most all such operations including the mega chains.  The cost effectiveness of this technology allows Elegant Hotels to compete effectively in this fast and fiercely competitive business in the ever changing hospitality world of hotel chains that are substantially larger.�

The Elegant Hotels Group is currently made of the following properties: 
 

They are all 4 and 5 star properties and specialize in Groups, Wholesalers and Tour Operators from Europe.  Thus allowing such groups the ability to manage their own allotments via the Internet will be a very positive capability especially with the time difference between Europe and Barbados. 

Global Hospitality Solutions, LLC. (GHS) Headquartered in Scottsdale, Arizona is a recognized leader in the development of sophisticated Central Reservations (CRS) and Property Management Systems (PMS) for the Hospitality Industry.  GHS utilizes the Microsoft Suite of Programming
Tools and Back Office products in developing the industry�s first, 3-tier Client � Server Central Reservations and Property Management Systems.  With over 500 installations worldwide, GHS is the first company to utilize the Internet for communications between the property and the Central Reservations Office.  GHS is also the first to offer an integrated CRS and PMS solution utilizing the American Hotel/Motel Association�s WHIS/HITIS interface specification.  GHS provides System Integration Services including Central Reporting, Accounting requirements, Marketing Information and the Internet.  GHS products and services are licensed  and supported directly in North America and through a select group of Distributors Internationally.
 
 
 

Company Overview 

Global Hospitality Solutions, LLC. offers an integrated Windows based CRS / PMS (Central Reservation System / Property Management System) solution for the hospitality industry. It is the first commercially available integrated solution that addresses the long standing demands of the small and medium sized chains. This economically attractive single source solution increases occupancy and yields by offering guests the convenience of FALCON CRS to book hotels over voice, GDS and Internet channels while smoothly and efficiently coordinating the operations of your hotel with the JAGUAR PMS.  The two-way interface between the products offers an unprecedented opportunity for hotels to provide superior service to guests, imaginative marketing programs, higher operational efficiencies and the ability to compete on par or above with larger mega chains. The integrated system makes it possible to collect accurate guest history data and to use it as a resource. In the information age that is the ultimate weapon to gain ones fair share of the market. All this is made possible by out of the box thinking, over 20+ years hotel technology experience and creative use of technology that leverages the advantages of Microsoft and Intel Pentium based architecture. Using Object oriented Client/Server technology with MS SQL Server as the database, the integrated system provides a user friendly Windows based GUI interface. The full featured JAGUAR PMS system offers all of the standard front desk functionality plus detailed statistical reporting and interfaces to all major ancillary systems including back office call accounting, voice mail, credit card processing, sales and catering and in-room services. Full integration with the FALCON CRS allows bi-directional transfer of reservations, ability to sell last room, ability to oversell and facilitates the collection of accurate guest reservations and stay history information for building a data warehouse for use with mass customized marketing programs. Two versions of the JAGUAR PMS are available to accommodate any size property. The FALCON CRS system utilizes Internet or dedicated networks for wide and local area networks. Use of Internet / Intranet creates a cost effective WAN suitable for small and emerging chains. This innovative technology allows any hotel chain to provide customized services to guests, travel agents, wholesalers, and corporate accounts. A number of these services are made possible through the use of web based applications that do not require distribution of software and therefore can be easily maintained. Providing such services leads to higher occupancy and customer satisfaction. The systems also facilitate uniform implementation of business policies for improving yield, while simultaneously collecting data for sophisticated yield management applications. The integrated solution can be licensed as a customizable off-the shelf solution. If there is a priority to implement one part of the solution first, then it can be accomplished by licensing the component as individual product as well. The PMS product is offered based on number of rooms at the properties and the interfaces needs. The CRS product is offered based on the number of properties in CRS (ranging for emerging chains of 10 properties to over 1000 properties for large chains) and the various optional modules desired.