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Unifocus Evolves from Merger of the Heymann Group and SQS
The Next Generation of Totally Integrated Management Support Systems
Tailored To The Service Sector:
DALLAS, TX – June 16, 1998 - New Company Offers Unique Approach to Helping Organizations Optimize Service Quality, Employee Performance, Customer Satisfaction and Financial Results.

UniFocus – a totally new company born of the merger between The Heymann Group and SQS. UniFocus is the first company to provide totally integrated management support systems to service organizations seeking to maximize their success.  The company’s guarantee is: “Results. It’s All We Deliver.” UniFocus’s public debut will be for the hospitality industry – one of several it serves --  at the HITEC Show, June 16-18, 1998 (Booth #563).

There exists no other resource for the service sector that is able to so fully develop and pull together all of the information needed to benchmark a company’s current performance, then assist in creating and implementing processes that result in a balanced scorecard of achievement while fostering an organizational culture that strives for continual improvement.

UniFocus assists organizations in addressing all performance components, including customer satisfaction, revenue management, service delivery, employee performance, and financial results. Its patented Watson, R.M. labor management software addresses all aspects of the labor management process, including forecasting, planning, scheduling, task assignment with performance feedback, and budgeting.

Mary Gendron 
Middleton & Gendron 
(212) 980-9060

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