UniFocus – a totally new company born of the merger between The Heymann Group and SQS. UniFocus is the first company to provide totally integrated management support systems to service organizations seeking to maximize their success. The company’s guarantee is: “Results. It’s All We Deliver.” UniFocus’s public debut will be for the hospitality industry – one of several it serves -- at the HITEC Show, June 16-18, 1998 (Booth #563).
There exists no other resource for the service sector that is able to so fully develop and pull together all of the information needed to benchmark a company’s current performance, then assist in creating and implementing processes that result in a balanced scorecard of achievement while fostering an organizational culture that strives for continual improvement.
UniFocus assists organizations in addressing all performance components,
including customer satisfaction, revenue management, service delivery,
employee performance, and financial results. Its patented Watson, R.M.
labor management software addresses all aspects of the labor management
process, including forecasting, planning, scheduling, task assignment with
performance feedback, and budgeting.