Hotel Online
News for the Hospitality Executive

InnLink CRS and Five Star Hotel Systems Partner to Offer
Enhanced Two-Way Property Management Interface

Adds New Technology, Partnership Programs for the Hospitality Industry

HENDERSONVILLE, TN (May 10, 2013) – Over the last two decades, InnLink CRS has emerged as a leading reservation services and representation company, providing voice and internet booking engines, GDS/IDS/OTA connectivity and account management services to approximately 6,000 independent hotels, chain properties and resorts worldwide.  As the company celebrates its 21th anniversary, it is upgrading and expanding its partnerships and alliances of hospitality services and brands.

InnLink CRS and Five Star PMS announced today, an enhanced availability upgrade in their interface. InnLink CRS, powered by TravLynx technology, and Five Star Hotel System’s PMS solution have launched the two-way capabilities for maintaining real-time rates, availability, inventory, and packages - allowing properties to open their entire inventory on the GDS and OTAs with no fear of overbooking. Enhanced availability interfaces have been shown to increase CRS revenue across the InnLink customer base by 104%.

“This enhancement is certain to increase reservation revenue and RevPAR” cites Kristin Intress, President of InnLink CRS.  “The upgrade also increases guest satisfaction by allowing InnLink’s 24-hour Call Center to assist with bookings made directly by the property.”

InnLink has over 21 years of experience in the industry and provides a suite of central reservation solutions to over 6,000 customers. “InnLink’s goal is to significantly increase customer net revenue at a competitive price, while simplifying a complex process.  We enable our clients to take care of their guests while we take care of them.  InnLink offers a wide variety of services, relationships and partnerships representative of the company’s strengths and responsiveness to industry trends and directions,” added Intress.

Five Star Hotel Software Corporation develops, sells, installs, teaches and supports its unique suite of fully integrated hotel software and resort software.  Since 1994, the company has continuously focused on client feedback, resulting in hotel software that is simple to use, extremely reliable, and very cost effective.   With an astounding record of reliability - less than 0.3 after-hour calls per hotel per year since 2008 – Five Star delivers a 20 minute turnaround time on all support calls.

To learn more about the InnLink CRS or TravLynx technology, services, and brands, visit or or contact Steven Napoli, Director of Business Development at 615.264.8052 or

About TravLynx

Celebrating 21 years of service, TravLynx is a technology leader in Central Reservation Services, delivering the most comprehensive reservations and revenue management solutions with award-winning customer service in the hospitality and travel industry. With its state-of-the-art booking technologies, TravLynxpowers over 5,000 independent hotels, chain properties, resorts, and destinations worldwide. TravLynx offers a family of industry proven brands - InnLink serves mid-tier limited service properties; InnVite supports upscale, full-service hotels, boutique and resort properties; and VisitUs is the reservation and booking platform for Destination Marketing Organizations (DMOs) and Convention and Visitors Bureaus (CVBs).

To learn more about TravLynx, please call Steven Napoli, Director of Business Development at 615.264.8052

About Five Star Software
Five Star PMS has two versions to offer, depending on a hotel's room count. The Full Five Star program is designed for hotels over 44 rooms, or those properties under 44 rooms offering high service such as a resort or specialty inn services. The Lite Five Star program is designed for hotels with fewer than 44 rooms; however, both fully integrate with all of the additional modules offered by Five Star.

Five Star Property Management Solution
Five Star Hotel Systems is a Canadian company with dealers throughout North America offering you the most comprehensive suite of Windows based software for hotels. Over 550 properties have chosen the Five Star System, making it the number one selling system in Canada. Close to 25% of the independent hotels in Canada over 45 rooms use Five Star. The company has been in operation since 1994, and its owners have been developing and teaching hotel software since 1983.


InnLink CRS Contact:
Steven Napoli
Director of Business Development
130 Maple Drive North
Hendersonville, TN 37075

Five Star Hotel Systems Contact:
Peter Able

Receive Your Hospitality Industry Headlines via Email for Free! Subscribe Here

To Learn More About Your News Being Published on Hotel-Online Inquire Here

Also See: TravLynx Strengthens Senior Management Team with Experience of Industry Veterans, New Positions / December 2012

Kristin Intress, President/CEO of TravLynx, Named as Finalist in 9th Annual Stevie® Awards for Women in Business / November 2012

InnLink CRS Expands, Launches TravLynx as Parent Brand; Celebrates 20 Years of Leading Hospitality Solutions, Expands Technology, Partnership Programs for the Hospitality Industry / June 2012

InnLink Establishes India Presence With New Distribution Partnership / May 2012

InnLink Announces Integration with RateGain's Competitive Rate Intelligence Solution / March 2012

InnLink CRS Wins Stevie Award for Hospitality Sales and Service; InnLink Recognized with Marriott for Excellence in Customer Service / March 2012

InnLink Launches New Brand and Suite of Destination Booking Solutions - VisitUs / February 2012

Frontdesk Anywhere Completes InnLink Enhanced CRS/PMS Interface / November 2011

InnLink Receives Pegasus ADS Best Practices Recognition / August 2011

LINQ 360 Innovation Center Selects InnLink as Official CRS Partner / June 2011

AAHOA and InnLink Partner to Create a Customized Portal Distribution Channel / June 2011

InnLink Launches Facebook Hotel Booking Integration / April 2011

InnLink launches Next Generation Mobile Booking Engine, La Bellasera activates on their site / March 2011

FairBridge Hotel International announces selection of InnLink Central Reservation Services as partner to grow the brand / March 2011

InnLink Growth Plan on track and New CFO announced / September 2010

InnLink introduces the Vortex of Change / June 2010

InnLink Announces Growth Plan and New CEO / June 2010

Onetech Solution Implements InnLink Central Reservation Services for Hotel Properties / April 2010

InnLink announces first comprehensive solution for properties leaving or transitioning from a franchise - BridgeLink / March 2010

InnLink CRS launches new Franchise Promotion Program / December 2009

Open Hospitality and InnLink Join in a New Partnership to Address Complete Internet Solutions for Hotels / September 2009

Key West Inns, Inc. Renews Contract with InnLink, LLC, Extending a 16-year Successful Relationship / August 2009

innRoad and InnLink CRS Join Forces to Centralize Global Distribution, Web Bookings and Hotel Operations; Unique single platform enables independent hoteliers to compete more cost-effectively for customers / August 2009

InnLink Central Reservation Services launches Windsurfer CRS platform; InnLink launches Windsurfer CRS, a Central Reservation System, built for today and the future on Microsoft .Net / June 2009

Nickelodeon Family Suites Partners with InnLink and Launches New Reservation Number / February 2009

VFM Leonardo Partners with InnLink to Maximize Online Revenue for Hotel Customers; Leading distributor of visual content for the global travel industry enters into partnership with industry leading reservations service and representation company to enhance revenue for its hotels through online rich media distribution / February 2009

InnLink Central Reservation Service and Innsoft Inc. Announce New CRS/PMS Interface / December 2008

STR Provides InnLink Central Reservation Service Customers with STAR Report / July 2008

Vista Inns Commitment to PCI Compliance supported by InnLink and Innformation Systems / July 2008

InnLink announces gLINK, enhanced Group Reservation Service / June 2008

InnLink and SoftHotel Establish Strategic Relationship to Bring Value to Economy and Mid-tier Hotels / June 2008

AAHOA selects InnLink as Preferred Partner to Provide Members with Central Reservation Services / April 2008

InnLink Enhances Customer Connectivity / February 2008

InnLink’s Call Center Drives Hotels’ Bottom Line Results / February 2008

InnLink Clients Experience Substantial Increases in 2007 / January 2008

VISTA® Chooses InnLink, LLC for complete reservation services strengthening VISTA® Operations Support / November 2007

Settle Inn & Suites Switches to InnLink Central Reservation Services / October 2007

InnLink Presents New Services at HITEC 2007; Introducing Expedia QuickConnect™, Sabre Hotel UpSell™ and Travel Agent Commission Settlement Interfaces / June 2007

InnLink and InnQuest Introduce Enhanced Interface / May 2007

InnLink Announces New Ownership/ March 2007

InnLink Clients Experience Record-Setting Increases in 2006 / January 2007

AmericInn International, LLC Awards Contract to InnLink for Central Reservation Services / November 2006

Key West Inns Renews Partnership with InnLink Central Reservation Services / October 2006

From Bali to Bar Harbor Independent Properties are Turning to InnLink / September 2006

InnLink set to showcase new features at HITEC 2006 / June 2006

InnLink CRS and REMco Software Forge Alliance / June 2006

InnLink Names Hertz Vendor of Choice For Car Rental Services / December 2005

Select Inns’ Reservations Increase through InnLink / August 2005

InnLink and The Rubicon Group Create Strategic Alliance for Revenue Management and Enhanced Inventory and Distribution Controls / June 2005

Value Place Goes Live with InnLink’s Reservation Services / January 2005

InnLink chosen by Savannah Suites for Reservation Services / January 2005

InnLink Chosen by Select Franchising, Inc. for Reservation Services / December 2004

Lees Inns chooses InnLink for Private Label Voice, Seamless GDS, Internet, and Booking Engine Services / November 2003

Safar Hotels, Inc. Selects InnLink to Provide Complete Reservation Services for New Hotel Brand and Membership Organization / November 2003

Moonstone Hotels Increases Reservations Through InnLink / August 2003

The AmericInn® Lodging System Completes Chainwide Conversion to New Central Reservation System / July 2003

InnLink Acquires; Enters Online Web and Retail Travel Businesses / May 2003

InnLink and Launch GDS and Online Internet Reservation Services to the Bed and Breakfast Industry / April 2003

AmericInn Signs InnLink for Central Reservation System Management; Chainwide Conversion Scheduled for June 2003 / March 2003

InnLink Signs Suburban Franchise Systems’ 61 Hotels for Private Label Voice, Seamless GDS, Internet, and Booking Engine Services / Dec 2002

InnLink Creates a “Perfect Union” with GuestHouse International Franchise Systems / Aug 2002

InnLink Hires Sharryn Harewood as Director of Marketing Solutions / Aug 2002

InnLink Acquires – Internet-based Search Engine and Travel Web Site with over 25,000 Bed and Breakfast Listings / June 2002

Hospitality International's Alliance with InnLink Results in Reservations' Increase of Over 100% / May 2002 

InnLink Positions for Growth - Launches New Web Site, Increases Staff and Enhances Services / Feb 2002 

Innlink Activates Hospitality Intl's 5 Brands and 252 Properties for Voice, GDS, and Internet Reservation Services / Jan 2002 

Innlink Announces Two-Way CRS Interface with Multi-Systems, Inc. (MSI) PMS / Jan 2002 

To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch

Home | Welcome | Hospitality News
| Industry Resources

Please contact Hotel.Online with your comments and suggestions.