News for the Hospitality Executive |
MCLEAN, Va. - Embassy
Suites Hotels today announced
the recipients of its 2012 Brand Awards and its top performing
properties of
2012. The upscale all-suites brand uses a mix of qualitative and
quantitative
metrics to select properties and leaders that have demonstrated
best-in-class
performance as it relates to revenue generation, guest service and
leadership,
while embodying the brand's service culture to Make a Difference with
guests,
team members and the communities in which they serve. This year's crop
of
top-performing hotels was recognized at a national brand awards
ceremony in
late April in Dallas, Texas, where one of the brand's latest Design Option III properties, Embassy Suites
Houston -
Downtown, was named "Hotel of the Year."
Hotel of the Year Embassy Suites Houston – Downtown winners with the brand leadership team "Embassy Suites is known for providing guests more with every stay," said John Rogers, Global Head, Embassy Suites Hotels. "The employees and properties we recognized have gone above and beyond in 2012 to bring this promise to life day-in and day-out through quality customer service and a passionate dedication to our brand. Their continual efforts deliver the comfort, attentiveness and reliability of the Embassy Suites brand with every guest experience and interaction, contributing to our high brand loyalty and guest satisfaction." The complete list of the top 10 percent of
the Embassy
Suites portfolio includes: 1. Houston - Downtown, TX; General Manager:
Scott Austin Additional winners honored at the awards
ceremony included: General
Manager of the Year: recognizes a hotel general manager who
demonstrates
superb leadership, accountability, business sense and creativity
Director of Sales of the Year: Wade
Thompson of St.
Louis/Downtown, MO
Sustainability Recognition Award:
Charlotte - Concord
Golf Resort & Spa, NC
For more information on Embassy Suites
Hotels, please visit www.embassysuites.com.
For development queries, please visit www.embassyfranchise.com. About
Embassy Suites Hotels
Embassy Suites Hotels, one of Hilton Worldwide’s ten market-leading brands and one of Parents magazine’s 10 Best Hotel Chains for Families of 2012, gives guests more during every stay. The full-service, upscale brand offers spacious two-room suites, free cooked-to-order breakfast and nightly Complimentary Evening Receptions with appetizers and beverages. Both leisure and business travelers looking for an approachable, upscale experience feel right at home in the brand’s inviting atrium environment. Embassy Suites Hotels has 211 properties across the Americas and nearly 35 more in the pipeline. For more information, visit www.embassysuites.com, and connect with Embassy Suites at www.embassysuitesmediacenter.com, www.facebook.com/embassysuiteshotels and www.twitter.com/EmbassySuites About Hilton Worldwide Hilton Worldwide is a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For 93 years, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. The company is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Its brands are comprised of more than 3,900 hotels and timeshare properties, with 650,000 rooms in 90 countries and territories and include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®. Visitwww.hiltonworldwide.com for more information and connect with Hilton Worldwide at www.facebook.com/hiltonworldwide, www.twitter.com/hiltonworldwide, www.youtube.com/hiltonworldwide, www.flickr.com/hiltonworldwide and www.linkedin.com/company/hilton-worldwide. |
Contact: Jacqueline Toppings Director, Brand Public Relations Embassy Suites Hotels +1 703 883 6587 [email protected] or April Deocariza +1 405 455 6074 [email protected] |