Hotel Online
News for the Hospitality Executive

Kennedy Training Network and LogMyCalls:
5 Lessons Learned from Recording, and Auditing Calls

Webinar will unveil industry research on marketing tactics and phone sales

ST. GEORGE, Utah – June 3, 2013 – LogMyCalls announced today they are partnering with Doug Kennedy and the Kennedy  Training Network for a special webinar designed to help hoteliers increase reservations and improve their marketing. The title of the webinar is 5 Lessons Learned from Tracking, Recording, and Auditing Calls.  The webinar will be held on Friday, June 7 at 2 PM ET.
To register for Friday’s webinar visit
In this joint webinar, McKay Allen from LogMyCalls, and Doug Kennedy of Kennedy Training Network, will discuss specific ways to increase close rates and lose less business over the phone. You'll get data about how PMCs, brands and properties are implementing call tracking and call recording. Specifically the webinar will discuss:
  • Best ways to use call recordings
  • How to market more effectively
  • How to provide information that allures and entices
  • How to ask for the sale, every time!
To register for Friday’s webinar visit
“This is going to be a great webinar,” KTN President, Doug Kennedy said. “We’re going to be delving into exactly how hoteliers can increase their reservations with improved marketing and sales tactics. Far too many phone calls are being wasted. You are losing reservations if this is happening at your property. Data from this webinar can help.”  
About LogMyCalls
LogMyCalls, provides inexpensive tools for hotels seeking to optimize marketing and sales performance. These tools—phone call tracking, call recording and call performance scoring—allow hotels to determine which training methods are effective and transform their ability to provide service and secure reservations, sales, and guest service experiences over the phone. For more information visit or call 866-811-8880.
About Kennedy Training Network
Kennedy Training Network (KTN) is the lodging industry’s best source for customized hotel training workshops, conference presentations, and private individual hotel team webinars.  KTN specializes in reservations sales, hospitality and guest service excellence, hotel sales training, and front desk profit optimization.  KTN is also a leading provider of traditional hotel industry mystery shopping for hotel brands, management companies, and individual hotels from all market segments.  Visit


McKay Allen
(435) 215-7049

Receive Your Hospitality Industry Headlines via Email for Free! Subscribe Here

To Learn More About Your News Being Published on Hotel-Online Inquire Here
Also See: LogMyCalls Announces Webinar With Guest Doug Kennedy: 4 Ways to Get More Reservations in 2013; Webinar will unveil industry research on reservations and phone sales / January 2013

ContactPoint, Maker of LogMyCalls, Announces Partnership with Kennedy Training Network; KTN to offer call auditing, assessment, and coaching to its client base through LogMyCalls / June 2012

Kill Mystery Shopping Now / Jeremiah Wilson / December 2011

New Research That Impacts Hotel Industry Sales Processes, A Statistical Analysis of Skills that Make Reservations More Likely, a Collaborative Study with UNLV Professor Dr. Robert Wood, to be Presented at IHMRS / November 2011

To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch

Home | Welcome | Hospitality News
| Industry Resources

Please contact Hotel.Online with your comments and suggestions.