News for the Hospitality Executive
DALLAS, April 15, 2013- Many travelers revel in opening their hotel room door and taking in all the wonderful amenities – a plush robe, gourmet coffee, luxury bedding – that make the room feel like home, or even better. However, 35 percent of global travelers take it one step further and take these amenities to their home according to a recent survey by leading online accommodation booking service Hotels.com®.
While a majority of hotel guests globally (65 percent) say
they've never pilfered an item from a hotel room – except toiletries,
everyone takes those – Danish travelers come out on top as
exceptionally honest with 88 percent saying they've never pocketed a
hotel amenity. American travelers fall quite a bit further down on the
list with only 66 percent saying they've never stolen an item from a
hotel room. Here's how the rest of the countries surveyed rank…assuming
the respondents were honest about their own sticky finger tendencies!
While more than a third of global travelers have stolen hotel amenities, there are a few niceties that guest are willing to pay for: a room with a view (29 percent) and a balcony (17 percent) came out on top.
The Hotels.com 2013 Amenities Survey also revealed that free Wi-Fi is king when it comes to must-have hotel amenities.
Creature comforts of home and food are also high on the priority list for travelers:
About Hotels.com ®Editors Note: The survey was conducted in January 2013, using a weighted average based on a sample size of more than 8,600 respondents across 28 countries/cities: Argentina, Australia, Brazil, Canada, China, Colombia, Denmark, Finland, France, Germany, Hong Kong, India, Ireland, Italy, Japan, Korea, Mexico, Netherlands, New Zealand, Norway, Russia, Singapore, Spain, Sweden, Switzerland, Taiwan, UK, USA.
Hotels.com is a leading online accommodation booking brand. Through the Expedia, Inc. global network of websites, Hotels.com, LP connects travelers with almost 200,000 properties around the world, ranging from international chains and all-inclusive resorts to local favorites and bed & breakfasts, together with all the information needed to book the perfect stay. Hotels.com, LP benefits from one of the largest hotel contracting teams in the industry, obtaining the best rates for its customers, and offers frequent sales, special deals and promotions. There are more than 7 million Guest Reviews on the websites from users who have actually stayed in the hotels to ensure customers can make an informed choice when booking. Through Hotels.com, LP's industry-leading loyalty program Welcome Rewards ®, customers can earn a free night for every 10 nights stayed at more than 85,000 hotels. Under its Price Match Guarantee, if a customer can find the same deal for less on a prepaid hotel, Hotels.com, LP will refund the difference. Travelers can book online or by contacting one of the multilingual call centers. Special apps for mobile phones and tablets can also be downloaded atwww.hotels.com/deals/mobile_app/ enabling customers to book on the go with access to 20,000 last minute deals. Hotels.com publishes an award-winning twice-yearly review of international hotel room price trends called the Hotels.com Hotel Price Index™, which is now produced in 31 individual country editions, with North American data available at www.hotel-price-index.com. Follow Hotels.com on Facebook at www.facebook.com/Hotels.comUS, on Twitter at www.twitter.com/hotelsdotcom and on YouTube at http://www.youtube.com/user/hotelsdotcom. Hotels.com. LP is part of Expedia, Inc., the largest online travel company in the world with an extensive portfolio that includes some of the world's best-known brands.
Hotels.com, Finding You The Perfect Place and the Hotels.com logo are either registered trademarks or trademarks of Hotels.com, LP. All other trademarks are property of their respective owners. © 2013 Hotels.com, LP. All rights reserved. CST # 2083949-50
Megan Tyrie – Finn Partners for
Taylor L. Cole, APR