News for the Hospitality Executive |
BOSTON and ORLANDO, Fla., April 9, 2013 – Intelity’s award-winning guest service software is now available on in-room iPads at Nine Zero Hotel, a Kimpton Hotel located in Boston. A worldwide leader in integrated guest service technology, Intelity was selected by the luxurious Nine Zero Hotel to install ICE Touch technology, which allows guests to access hotel services on the tablets. The 190-room property installed more than 50 iPads into its lush Skyline View guest rooms and its four specialty suites. These rooms will feature the modified iPads as part of a recent refresh that aims to enhance the guest experience. “We chose to establish a partnership with Intelity because of their reputation for providing the most exceptional guest service platform available,” said Jimmy Hord, general manager of Nine Zero Hotel. “We felt that this technology would best complement our overall efforts toward room enhancement.” The menu featured on the iPad was specially designed by Nine Zero to fit within the property’s theme of “Relax.” “From the moment they walk through the doors, our message to guests is that our hotel is a haven from everyday stresses, a place to relax,” Hord said. “We wanted this in-room technology to promote that same concept, while also providing an element of fun for the guest.” Intelity President and CEO David Adelson said, “The Intelity team makes it a priority to provide the highest quality in design, innovation and customer support. We are thrilled to have ICE featured in guest rooms at our first Kimpton property, the premiere Nine Zero Hotel, and expect their guests to be completely satisfied at the conveniences afforded by our platform.” This customized version allows guests to:
The ICE Touch software integrates with the hotel’s Epitome property management system, enabling guest information to be seamlessly communicated between the two systems. The integration is one of 35 from Intelity, the highest number available from any guest service platform in the world, and ensures a direct connection between the guest and the hotel’s systems. For more information on Intelity, visit www.intelitycorp.com. About Intelity Intelity, headquartered in Orlando, Florida, is the creator of the world’s first fully integrated enterprise platform including an interactive guest services interface, ICE (Interactive Customer Experience™), with a full, real-time back-end management tool that measures ROI and integrates with 35 hotel management systems. Since beginning operations in 2007, the hospitality solutions company has grown exponentially and become a pioneer in hospitality technology with the deployment of ICE across four continents serving almost 500 hotels worldwide, including all major brands and many significant independents. The New York Times called ICE “the digital edge” for hotels. The customizable interface allows guests to arrange services via an in-room touch screen tablet; smartphone and tablet; TV; laptop; or touch screen. The ICE platform has been recognized industry wide, earning Intelity the industry’s “Most Innovative Hospitality Technology” award in a vote by hoteliers and the Business Traveler Innovation Award for Best Travel Convenience & Efficiency Innovation. Become acquainted with ICE and learn what Intelity’s hotel partners are saying on the Intelity website www.intelitycorp.com. For more information, please call 1-888-RevPAR-1 (1-888-738-7271) or follow us on Twitter (@Intelity). |
Contacts: Phil Schwartz Chief Marketing Officer Intelity 407.965.2198 [email protected] |