News for the Hospitality Executive |
ORLANDO, Fla., January 11, 2012– From the moment a guest enters their guest room, hotels seek to provide an unmatched level of service and convenience. Intelity, leading provider of guest service management software, announces the perfect technological solution to help facilitate this effort, even for limited service properties. Tablets equipped with ICE Lobby software can be stationed in a hotel's lobby or other public locations, such as meeting rooms and retail areas. The self-service technology allows guests to quickly access a variety of services, including hotel information, local area information, maps and directions, Internet access, and transportation. In a very short time, ICE Lobby is already installed in 65 hotels worldwide. At the touch of a finger, guests can learn more about the hotel, look for a place to eat, get directions to local attractions, make restaurant reservations, find their way around the property, review transportation schedules, check-in for a flight, and print boarding passes. With direct access to these services through this virtual concierge, guests can avoid countless calls to the front desk or waiting in line to have their needs met. Intelity CEO and President David Adelson said, "This public space solution brings guests instant access to many hotel services at less than $200 per month. ICE Lobby means shorter wait times and increased guest satisfaction." For more information on Intelity's ICE and how it can meet a hotel's needs, visit www.intelitycorp.com. About Intelity Intelity, headquartered in Orlando, Florida, is the creator of the world's first fully integrated enterprise platform including an interactive guest services interface, ICE (Interactive Customer Experience™), with a full, real-time back-end management tool that measures ROI and integrates with more than 30 hotel management systems. Since beginning operations in 2007, the hospitality solutions company has grown exponentially and become a pioneer in hospitality technology with the deployment of ICE across four continents serving almost 500 hotels worldwide, including all major brands and many significant independents. The New York Times called ICE "the digital edge" for hotels. The customizable interface allows guests to arrange services via an in-room touch screen tablet; smartphone and tablet; TV; laptop; or touch screen. The ICE platform has been recognized industry-wide earning Intelity the industry's "Most Innovative Hospitality Technology" award in a hoteliers vote and the Business Traveler Innovation Award for Best Travel Convenience & Efficiency Innovation. Become acquainted with ICE and learn what Intelity's hotel partners are saying on the Intelity website www.intelitycorp.com. For more information, please call 1-888-RevPAR-1 (1-888-738-7271) or follow us on Twitter (@Intelity). |
Contacts: Phil Schwartz Chief Marketing Officer Intelity 407.965.2198 [email protected] |