News for the Hospitality Executive |
by Dr.
John
Hogan, CHE, CHA, CMHS
February 8, 2013 Last week a former
elected official of a major US city died.
Too many of us around the world have come to distrust people who call
themselves politicians and that headline would not have been
significant to us
had it not been for the uniqueness of the individual.
Ed Koch, three time elected mayor of
america’s largest city died of natural causes in the city that he
loved, New
York City. I was born in nearby
New England, and generally did not have
much of a positive opinion of New York until the Mayor Koch’s election. While I do not know the details of
all of
his many projects and campaigns (which
included some failures), I know that he seldom dodged the public or the
media during
his terms as mayor or afterwards. He
made a difference. The one question
too few leaders ask any more…………. is
one that Ed Koch asked literally every day of every person he
interacted
with. “How am I
doing?” He
acceopted compliments and complaints openly and
tried to make a difference. He
is one
of many who helped NYC turn itself around financially and with internal
pride
and commitment. When was the last
time you heard other politicians or
leaders dare ask that question openly? The funeral is over
and speeches are history. I never
met Koch and do not hold his record
as a shining example of perfection, as he himself admitted to things he
might
have or should have handled differently. What I respect is his
openess and his question. “How am I
doing?” There are many
tributes available online and elsewhere. Here
is a short one that seemed apppropriate: Contact us for assistance – [email protected]
602-799-5375 HoganHospitality.com
: [email protected]
John Hogan is a successful hospitality executive, educator, author and consultant and is a frequent keynote speaker and seminar leader at many hospitality industry events. He is CEO and Co-Founder of HospitalityEducators.com , which has more than 2000 resource pages and has become the #1 independent website for hotel owners and managers. He is also the Principal of HoganHospitality.com, which offers hospitality consulting and hotel expert witness services. |
Contact: John Hogan, CHE CHA CMHS United States - Phoenix, Phone: 602-799-5375 www.hoganhospitality.com [email protected]
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