News for the Hospitality Executive |
November 26, 2012 - Travel Outlook
Premium Hotel Call Center has signed an
agreement to provide reservations call services for Scottsdale
Camelback Resort
in Scottsdale, Arizona.
"This saves our clients money", says John Smallwood, Travel Outlook CEO, "and it also means that our team is able to see exactly what the hotel's operations team does when we book into the PMS. The goal is to book more reservations at a lower cost, and add-on GDS fees do not have to be part of that equation." Travel Outlook employs a unique commission-only business model for most of its clients. “Our reservation specialists are paid on actual conversion,” says Smallwood, "so we are only compensated when the call is converted and the guestroom is consumed. We do not charge for cancellations, changes, or other services, and our hotel partners benefit from experienced hotel industry professionals while avoiding the additional expenses associated with salaried or hourly employees. In addition, our premium service is priced competitively." About Travel Outlook: Travel Outlook partners with independent hotels, resorts and management About Scottsdale Camelback Resort: Scottsdale Camelback Resort is located within minutes of downtown Scottsdale and less than ten miles from the action of downtown Phoenix. Scottsdale is known for exclusive shopping, unique dining, world class golf courses and exciting outdoor recreational activities, and Scottsdale Camelback Resort is the perfect place for a family vacation. Our spacious villas are located in a quiet residential neighborhood, and feature upgraded amenities including a complimentary continental breakfast (restrictions apply), wood burning fireplaces, and whirlpool tubs. Each villa has a fully stocked kitchen, washers/dryers and private patio or balcony. |
Contact:
John Smallwood,
Chief Executive Officer Travel Outlook Premium Hotel Call Center www.traveloutlook.com [email protected] Toll free: 855-RES-EXPERTS (855-737-3973) International: 505-407-4075 |