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More Effective and Less Expensive

Save 50% on Mystery Shopping and Classroom Training
at's New Website

Dallas, TX – July 17, 2012 - announced today the company has introduced a new, more user friendly web site.   It is now easier for prospective clients to discover why the company’s training and Mystery Shopping is More Effective and Less Expensive, often saving clients 50% or more for training and mystery shopping.

Mr. Delerno, founder and president of, said “our new web site,, will make navigation and information regarding our services easier to find and understand for anyone wanting more information regarding how to reduce their training and Mystery Shopping cost.  We have provided Internet Based non custom courses for sales, reservations and responsible alcohol server training for over sixteen years. We have also provided private label and custom training to over fifteen thousand hotels and central reservations offices worldwide. private label and custom training corporate clients include such outstanding companies as Marriott Corporation, Hampton Inns by Hilton, SRS-WORLD HOTELS,, TRUST International and the Elsafe division of ASSA ABLOY Hospitality Inc.”   

Mr. Delerno went on to say “The company's Internet Based Training provides access to on-demand training, the tracking of each trainee’s progress as well as in-depth reporting for each trainee. The training is provided in an interactive format that includes text, animation, and audio. Performance feedback on training is provided by way of instant responses that are given for every answer submitted by a trainee.  Interactive responses to test questions may be in the form of a multiple-choice, clickable image, or a fill-in-the-blank answer options. By providing administrative access to a program, a company administrator can review trainee history as well as all corresponding reports in real time.” 

For additional information regarding the company's Mystery Shopping and on-line training workshops, "Learn2Serve" Responsible Alcohol Server Training or Tom McCarthy's Sales Workshop, please see the contact information below.  A free sampling of some of the workshops is currently available on the company's web site at,  
For further information, please contact:

 Jay Delerno
Telephone: (817) 283-7685


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