News for the Hospitality Executive
Exton, Pa and Geneva, Switzerland — June 19, 2012 — Today SuiteLinq and Swisscom Hospitality announce a strategic global alliance in which Swisscom Hospitality will serve as an integration partner and distributor of the SuiteLinq enterprise-wide, digital guest-services platform. Under the agreement, Swisscom Hospitality will sell, service and maintain the SuiteLinq product set in Europe, the Middle East, Africa and Asia-Pacific. The alliance also creates a framework for Swisscom Hospitality to provide service and support to SuiteLinq customers in the Americas.
"After careful evaluation of a number of potential partners, SuiteLinq is confident that Swisscom Hospitality is the best company to assist us with building awareness and expanding distribution of our Q multimedia platform," said Craig Ziegler, SuiteLinq President. "Over the past 10 years, Swisscom Hospitality has established a market share of more than 2,000 hotel partners in over 40 countries. They are hotel technology specialists, proficient in building and managing integrated network infrastructures that enable hoteliers to provide guests with differentiating service."
As a distributor of the Q platform, Swisscom Hospitality is adding a comprehensive suite of digital guest amenities to its portfolio, including: free-to-guest IPTV and IP Video-On-Demand, private / public-area guest interactive devices, mobile applications, and in-room / on-floor gaming. These hospitality technology products are the perfect complement to Swisscom Hospitality's existing suite of hospitality-centric solutions.
"The Suitelinq Q family of products represents a unique approach to unified guest-facing device management and content distribution,” said Rick Sternitzke, Swisscom Hospitality VP Global Services and CTO. “Suitelinq software brings the notion of write-once-view-anywhere to the hospitality vertical market while fulfilling each client’s bespoke brand and affinity requirements. This technology approach works for current generation in-room and mobile devices while allowing for the flexibility to extend the concept to new devices and display technologies as they reach the marketplace. We look forward to adding Suitelinq to our Managed Services Portfolio.”
Swisscom Hospitality also announces that it has become a member of the LINQ360 Innovation Center, Powered by Microsoft. This consortium of hospitality technology companies, investors, academic institutions, and others brings together thought-leaders from all sectors of the global technology market in a dedicated collaboration center in Las Vegas, where truly integrated solutions can be developed and demonstrated for the benefit of world-class brands. Select LINQ360 members, including SuiteLinq, will be on hand in Private Meeting Room 329 at HITEC to demonstrate the benefits of the integrated concept.
SuiteLinq is your single-source solution for deploying and managing a full “suite” of in-room, on-site, and hand-held digital amenities designed to engage hotel guests in your brand experience. Our IPTV, IPVOD, mobile, desktop, laptop, tablet, and touch-screen products are completely integrated and commerce-ready. For hotel guests, SuiteLinq makes it easy to stay entertained, explore, and spend more during their stay. For the property, SuiteLinq opens the door to getting the most out of POS, PMS, and CRM systems – putting them into action to power the targeted marketing and on-site commerce that make guests feel recognized and rewarded throughout their stay and beyond, generating long-term value.
The SuiteLinq interactive platform consists of six modular components:
About Swisscom Hospitality Services:
Swisscom Hospitality Services, a subsidiary of Switzerland’s leading Telecom carrier Swisscom, supplies the global hotel industry with integrated technology solutions. We advise hotel chains and groups on the rapidly evolving digitization of their communication services and work with them towards optimizing their IT Total Cost of Ownership. We build and manage convergent hotel networks that integrate both Swisscom and 3rd-party applications. The Swisscom suite of guest and hotel applications includes IPTV, Connected TV, HSIA, Voice over IP, room controls as well as business center and conference solutions. Swisscom works with 2.000+ partner hotels across EMEA, Asia and North America. For information, visit us at www.swisscom.com/hospitality
LINQ360 (Las Vegas, NV) brings together thought-leaders from all sectors of the global technology market in a dedicated collaboration center, where truly integrated solutions can be developed and demonstrated for the benefit of world-class brands. Las Vegas, the epicenter of the hospitality industry, is home to the most pioneering hotel and casino brands in the business and now home to a select group of like-minded businesses aligned to serve them. LINQ360 brings together 23 companies with one shared vision of what technology can achieve when applied smartly. More than a sales center, LINQ360 is a showplace for the connected guest experience that is now possible and not just potential, where each member company contributes building blocks and cement in the structure. Microsoft is the unifying force—the keystone of the LINQ360 concept that brings all of these members into an epicenter of action. For more information, please visit www.Linq360.com.
PRPRO / SuiteLinq PR Agent
Tel: (440) 930-5770
SuiteLinq / Marketing Manager
Tel: (610) 917-3863 ext. 341
Swisscom Hospitality Marketing
Tel: (571) 323-6613
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