News for the Hospitality Executive
JAMAICA (June 20, 2012) -- The Caribbean Hotel & Tourism Association (CHTA) honored the stars of the Caribbean hospitality industry at this past weekend's Caribbean Tourism Summit, by naming Kendra Daniel, senior sales reception coordinator, Marriott Vacations Worldwide, Marriott Frenchman's Cove, Caribbean Tourism Employee of the Year; Samuel Estrada, engineering supervisor, San Juan Marriott Resort & Stellaris Casino, Caribbean Tourism Supervisor of the Year; Gilda Gumbs- Samuel, executive director, Anguilla Hotel & Tourism Association, National Hotel Association Executive of the Year; and Louise John, owner, Talkabout, Caribbean Allied Member of the Year.
"This year's winners are truly deserving of the awards bestowed upon them because they reflect the true spirit of Caribbean tourism professionals. We are proud to have these four individuals representing the Caribbean region," Alec Sanguinetti, director general and CEO of CHTA.
"Kendra Daniel and Samuel Estrada, our employee and supervisor of the year winners, demonstrate exemplary skills and go above and beyond their job description which ultimately enhances the overall guest experience," said Sanguinetti.
Caribbean Tourism Employee of the YearAs senior sales reception coordinator, Ms. Daniel is considered to be an exemplary employee and role model associate for her colleagues at Marriott Frenchman's Cove in St. Thomas, U.S. Virgin Islands. Her supervisors cite her willingness to obtain complete customer satisfaction and the personalized interaction she has with guests as a reason why the property has improved its overall scores in this area. Ms. Daniel has been recognized by her peers for her efforts on behalf of guests as well as the U.S. Virgin Islands Hotel & Tourism Association with the 2011 Tommy Star Hotel Associate of the Year Award.
Pictured (left to right): Josef Forstmayr, chairman, CHTA; Caribbean Tourism Employee of the Year Kendra Daniel, senior sales reception
coordinator, Marriott Frenchman's Cove in St. Thomas, USVI; Richard Doumeng, president, CHTA;
and Alec Sanguinetti, director general and CEO, CHTA.
Caribbean Tourism Supervisor of the YearMr. Estrada has been recognized by his colleagues for his consistent job performance and leadership role he has undertaken as engineering supervisor at the San Juan Marriott Resort & Stellaris Casino in Puerto Rico. His outstanding work ethic has garnered him five Supervisor of the Month and two Supervisor of the Year honors from the resort as well as earning Supervisor of the Year from the Puerto Rico Hotel & Tourism Association in 2011. Mr. Estrada's colleagues name his innovative ideas and aura of professionalism as reason why he makes an outstanding leader at the resort.
Pictured (left to right): Josef Forstmayr, chairman, CHTA; Caribbean Tourism Supervisor of the Year Samuel Estrada, engineering supervisor,
San Juan Marriott Resort & Stellaris Casino, San Juan, Puerto Rico; Richard Doumeng, president, CHTA;
and Alec Sanguinetti, director general and CEO, CHTA.
National Hotel Association Executive of the Year"Gilda Gumbs-Samuel is an excellent leader for the Anguilla Hotel & Tourism Association as she keeps the membership up-to-date on industry happenings and constantly promotes tourism to Anguilla and the Caribbean region," stated Sanguinetti.
Mrs. Gumbs-Samuel is recognized as one of the most proactive association executives in the region as she is always one of the first local hotel association executives to respond to requests made by CHTA. She works hard to incorporate both the private sector and public sector on Anguilla and along with the tourism authority on her island, she has been tirelessly promoting CHTA's "Tourism is Key" campaign with posters, banners and ads in the newspapers to raise awareness of the importance of tourism to Anguilla and the Caribbean region. Mrs. Gumbs-Samuel works hard every year to bring together a team of chefs and bartenders to compete in CHTA's "Taste of the Caribbean Culinary" competition. National association executives from across the Caribbean region say that Mrs. Gumbs-Samuel exemplifies the true meaning of service.
Pictured (left to right): Josef Forstmayr, chairman, CHTA; National Association Executive of the Year Gilda Gumbs-Samuel, executive director,
Anguilla Hotel & Tourism Association, Richard Doumeng, president, CHTA; and Alec Sanguinetti, director general and CEO, CHTA.
Caribbean Allied Member of the Year"Louise John has been a tremendous force in the Caribbean region and her dedication to the CHTA Education Foundation and its scholarship winners is unparalleled," added Sanguinetti.
Ms. John serves as owner of Talkabout which provides practical consulting and training services that deliver long-lasting solutions within the tourism & hospitality industry. She is a trustee and selection committee chair of the CHTA Education Foundation where she always puts in a tremendous amount of time raising money for the scholarships. Ms. John is recognized by her colleagues for adding that personal touch when working with the Caribbean national students who win the scholarships to achieve their goals in seeking a higher education in the hospitality and tourism industry. Recently, Ms. John has undertaken the task of rebuilding the Haitian community and organizing fundraisers for the Haiti Culinary team to compete for the first time in CHTA's Taste of the Caribbean.
Pictured (left to right): Josef Forstmayr, chairman, CHTA; Caribbean Allied Member of the Year Louise John, owner, Talkabout;
Richard Doumeng, president, CHTA; and Alec Sanguinetti, director general and CEO, CHTA.
Caribbean Hotel & Tourism Association
The Caribbean Hotel & Tourism Association (CHTA) facilitates the full potential of the Caribbean hotel and tourism industry by serving members' needs and building partnerships in a socially responsible and sustainable manner. Celebrating its Golden Jubilee in 2012, CHTA is the voice of the Caribbean hospitality industry for the development of the region in the highly competitive and sophisticated environment of international tourism. Today, tourism is widely recognized as a pivotal industry in the economy of the region - and CHTA functions as the common denominator for this industry in a region of diverse nationalities, languages and styles, identifying mutual problems and marshaling the resources of the active and allied members to devise solutions. CHTA represents all facets of the hospitality industry with more than 725 member hotels and 375 allied members.
For more information, visit http://www.caribbeanhotelandtourism.com.
Follow CHTA on Facebook www.Facebook.com/CaribbeanHotelandTourismAssociation and Twitter www.Twitter.com/CHTAFeeds .
Theresa M. Oakes / [email protected]
Richard Kahn / [email protected]
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