News for the Hospitality Executive |
“Our company has grown over its 30 years, but until recently we still got most of our property data via email and faxes and were hand coding Excel spreadsheet reports for managers and owners. With 50+ properties it was time to automate our processes,” said Jim Smith, senior vice president – operations for Texas Western Hospitality (TW). The company’s hotel software requirements included automatic downloading of property performance metrics from its Hilton OnQ and Marriott PMSes daily, as well as merging the data with labor numbers, Smith Travel Research output, and a variety of other information from TW’s corporate accounting system.
Aptech’s hosting service frees Texas Western from system responsibility Texas Western’s team wanted a central, globally-accessed business intelligence data warehouse; but it had not considered where its system would be located. “We are a hotel company, not a tech shop, so we never thought about the details of a cloud-based system,” Smith said. “Aptech offered to host our system at its secure data center in Pittsburgh and this has taken all system responsibility off our hands. They handle our data security, backups, and system maintenance so we can run our hotel company.” Mobile optimized BI reports can be accessed anywhere with handhelds or iPads “We use Execuvue to look at the data we always had, but now we sort it by flexible criteria that allow us to see individual data points much faster,” Smith explained. “My data needs are different every day. It might be specific costs like labor or utilities, or STR comparisons, or other specific line items and expenses. We can easily pull our information into actionable formats that are clearly understandable. Our BI reports are mobile optimized so our executives can monitor performance anywhere.” Smith added that some TW managers like to review reports on their iPads and he can track operations from his iPhone as needed. Choosing which tech vendor would take charge of its company data was a major decision. “Because we have longstanding relationships with both Marriott and Hilton, it was very important to us that any BI provider we selected understand the industry and have a good relationship with our brands,” Smith said. “Execuvue already had interfaces with OnQ, Marriott’s PMS and its FOSSE systems and Aptech’s team understands hotel operations. If I can articulate what I want, Aptech’s team can deliver it. Their experience makes our job much easier.” About Texas Western Hospitality Texas Western Hospitality operates more than 50 select service, extended stay and full-service hotels under the trusted Hilton and Marriott brand names in Arizona, North and South Carolina, and throughout Texas. And it is expanding aggressively. Its parent company, Western International, also has a number of properties under development. Its investment partners, associates and other stakeholders attest to the company’s tenacity that has yielded some pretty remarkable results over the years. But what might surprise you is that Texas Western attributes its aggressive success to a strong family culture. The company believes overtime should never get in the way of family time. So its people work smarter instead of longer. Which is something its employees appreciate. When you love where you work, it shows. Which is something its guests appreciate. Aptech
Computer Systems, Inc., based in Pittsburgh, Pennsylvania, leads the
hospitality industry in leveraging change by valuing human
relationships and
applying technology to solve business problems for people. Incorporated
in
1970, Aptech is a financial and operations technology solutions and
service
company whose products include state-of-the-art back office, business
intelligence and enterprise planning products: Profitvue®,
Execuvue®, and Webvue®. Over 2,500 properties, including
very large chains, multiple-property management companies, and
single-site
hotels utilize Aptech solutions to understand their financial and
operational
data. Execuvue and Profitvue are registered trademarks of Aptech
Computer
Systems, Inc. All other trademarks are owned by their respective
holders.
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Contact: Aptech Computer Systems Cam Troutman, Vice President 135 Delta Drive Pittsburgh, PA 15238 Phone: 800-245-0720 or 412-963-7440 Email: [email protected] www.aptech-inc.com Media Contact: Julie Keyser-Squires, APR Softscribe Inc. Atlanta, GA Phone: 404-256-5512 Email: Julie@softscribeinc.com www.softscribeinc.com |