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Image Hospitality Scores Big with Guests

FRISCO, TX - APRIL 18, 2012 - Image Hospitality, a Frisco-based management company operating multiple hotel brands throughout Texas, announced a slew of new awards received by their hotels based on customer feedback in 2011. In total, Image Hospitality properties received 11 awards, including a Lighthouse award, two Diamond awards, two Gold Awards, two Circle of Excellence Awards, and three Wall of Fame awards.  

“We are proud of our achievements this year. These awards highlight our ongoing dedication to excellence,” said Yogi Patel, Chief Operating Officer at Image Hospitality.  “Our exceptional management teams and associates deserve high praise for their commitment to our goals of providing the very best inservice and quality.”

Leading the impressive line-up of awards is the Hampton Inn & Suites Waco South, which received the prestigious Lighthouse Award. One of the highest honors given by the Hampton brand, the Lighthouse Award recognizes the top five percent of all Hampton properties in the world. This property has consistently been ranked one of the top performing hotels in the brand over the past fewyears and received the Connie Award last year, ranking it #2 out of all 1800 Hampton hotels in 2010.

Other Image Hospitality properties also fared well with customers: Hampton Inn of Waco North and Hampton Inn & Suites of Longview, TX were awarded the Circle of Excellence, which signifies hotels in the top 10% of the brand. Fairfield Inn & Suites in Marshall, TX received a Diamond Award for the second year in a row. This prize is awarded by Marriott to the three Fairfield hotels with the highest Quality and Overall Satisfaction scores in the nation. Fairfield Inn & Suites in Waco, TX received a Gold Award.

Following the trend set by their sister hotels, Courtyard by Marriott in Wichita Falls received a Diamond Circle Award, and the Courtyard properties in Lufkin and Tyler received a Gold and Silver Award, respectively.

These awards are just the latest in a long line given to Image Hospitality properties, which have included the prestigious Connie Award, Lighthouse Awards, and multiple Diamond, Gold, and Silver awards in recent years. 

Below is a full list of awards for Image Hospitality properties for 2011:
  • Fairfield Marshall – Diamond Award
  • Fairfield Waco – Gold Award
  • Courtyard Wichita Falls – Diamond Circle Award
  • Courtyard Lufkin – Gold Award
  • Courtyard Tyler – Silver Award
  • Hampton Inn & Suites Waco – Lighthouse; Wall of Fame Q1, Q2, Q3, Q4;
  • Hampton Inn Waco North – Wall of Fame Q1, Q2, Q3, Q4; Circle of Excellence Award
  • Hampton Inn & Suites Longview – Wall of Fame Q4, Circle of Excellence Award
About Image Hospitality
Image Hospitality is a privately-owned, Texas-based hotel investment, development and management firm established in 1993. The company is dedicated to providing guests with first-rate lodging accommodations and best-in-class guest services. In addition to the 12 award-winning hotels currently operational, they have 3 properties in development.

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Mital Patel
Image Hospitality
8380 Warren Pkwy, suite 700
Frisco, TX  75034
Ph: 214-618-5320

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