News for the Hospitality Executive |
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and Energy Savings with INNCOM Adding INNCOM's INNcontrol™ 3 with Deep Mesh Network has guests of the 82-room Marriott branded hotel much happier, with room temperature remaining comfortably consistent. Visit INNCOM in Booth 1014 at HITEC in Baltimore June 25-28 |
Niantic, Conn. — April 12, 2012
— If you ever
questioned whether or not installing an
energy-management system really makes a difference to the bottom line
and guest
satisfaction, consider these results from the Fairfield Inn in Syosset,
NY. The 82-room, three-story Marriott
brand was consistently getting complaint calls about temperature
control levels
in the guestrooms. Guests were unhappy about the uncomfortable
temperature in
the rooms when they checked in, and the property owner was tired of the
financial
drain. Looking for a long-term fix, the Fairfield Inn Syossett reached
out to
INNCOM for help. The result is a significant increase in guest
satisfaction and
amazingly a concurrent average 36% reduction in energy consumption.
With extensive experience in
networking
guestroom equipment spanning more than a quarter of a century, INNCOM
is
considered to be a pioneer in wireless environment installations. Since
INNCOM
installed its centrally controlled energy-management system using the
Deep Mesh
Network in April 2011, the Fairfield Inn Syosset began seeing immediate
results. The INNcontrol™ 3
system installed at the Fairfield Inn Syosset uses Deep
Mesh Network technology which provides for a lower cost of installation
vs.
traditional wired systems, while offering the same great reliability
INNCOM has
always offered. The Fairfield Inn Syosset is also scheduled to receive
a
$13,000 incentive from Long Island Power Authority (LIPA) for
installing the
INNCOM INNcontrol™ 3 system
with the
Deep Mesh Network.
"Before INNCOM, we really had few energy controls in place," said Lori Hamilton, General Manager at the Fairfield Inn Syosset. "Twelve of our rooms were controlled by thermostats and dampers and the rest operated with PTAC units. In an attempt to save energy, we would instruct housekeeping to turn off the PTACs when they were refreshing rooms and when rooms were unoccupied. Only when it was an extremely hot or cold day would we allow the units to run while rooms were being turned. What we didn't understand was that each time the units were turned off and then back on, they used far more energy than if we would have run the fans continually at low settings. We needed help, and INNCOM came highly recommended."
"Because
we had an incredibly mild winter, comparing energy use in winter of
2011 to
2012 is difficult," Hamilton said. "However, we are pleased to say
that occupancy is way up. Normally, this is a cost riser, as more
people use
more energy. However, thanks to INNCOM, we are still using far less
energy and
therefore are able to maintain lower operating costs. INNCOM strikes
the
perfect balance for both us and our guests."
INNCOM's INNcontrol™ 3 system communicates with in-room intelligent devices, such as the e528 Smart Digital Thermostat, the room occupancy sensor and door switch. The system reports which in-room devices have low battery levels; which rooms have constant occupancy; which rooms have problems with network connectivity; and which are not communicating properly with the hotel PMS and other systems. It tracks and reports equipment run-time which helps in a property's preventive maintenance processes as well as tracking the energy savings being achieved. Additionally, INNcontrol™ 3 can also communicate with other hotel server-based systems, such as the property-management system, building-automation systems, central electronic-locking systems and work order systems. "We are quite pleased that the Fairfield Inn Syosset is seeing immediate and widespread results with INNCOM," said John Tavares, INNCOM Senior VP Marketing and Sales. "We are confident that the centrally controlled energy-management system will significantly help the Fairfield Inn Syosset continue to provide a comfortable stay for their guests and increase operational efficiency. This will further enhance the guest experience and quickly drive savings to the bottom line." For a demonstration of INNCOM's INNcontrol™ 3 system, visit the company June 25-28 at the Baltimore Convention Center in Booth 1014. To pre-schedule an appointment with INNCOM at HITEC 2011, call John Tavares at (860) 739-4468 x1144 or email him at [email protected]. About
INNCOM: Founded in 1986, INNCOM develops, manufactures, and
markets advanced guestroom control systems for the global lodging
industry. The
company’s product line ranges from programmable digital thermostats to
fully
integrated energy management, lighting control and communication
systems. All
INNCOM products are designed to enhance guest comfort, safety and
satisfaction
while increasing bottom line profits for property owners. INNCOM
systems are
installed in more than 800,000 guestrooms in many of the most
prestigious
hotels in 49 countries. This article is copyright protected by
Hotel-Online. Reuse by other media or news outlets or organizations is
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permitted.
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Barb Worcester PRPRO 440.930.5770 [email protected] John Tavares INNCOM 860.739.4468 x1144 [email protected] |