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October - December 2011

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**Top 25 Read Articles - December 2011**
  1. Top 10 Hospitality Industry Trends for 2012 / Robert A. Rauch
  2. My Decision: Timing is Everything / Bill Marriott
  3. Cloud Computing - The Why and How it Benefits Hoteliers: Hotel-Online 3Qs Series on Best Practices in Hotel Marketing and Operations
  4. Pizza Fliers Spur Arrests at Tourist Hotels in Orange County, Florida
  5. A Look at Some of the Most Expensive New Year's Eve Dinners in Las Vegas - Foodies Rejoice!
  6. Yale University Drops Future Investments in Funds Created by HEI Hospitality
  7. Host Hotels & Resorts, Inc. Terminates Its Agreement to Acquire the 888-room Grand Hyatt Washington, D.C. Forfeiting its $15 million Deposit
  8. Top 10 Global Spa Trends for 2012 as Foretold by SpaFinder
  9. The End of an Era, Bill Marriott Secedes CEO Role and is Elected Executive Chairman for Marriott International; Arne Sorenson Named CEO, Bob McCarthy Named COO
  10. What Do Business Travelers Want Most? Residence Inn Survey in Partnership with Popular Mechanics Reveals For 37% Surveyed that Guest Room Size Does Matter
  11. Asian Hotel Companies are Rapidly Expanding Globally; Of the Top 50 Largest Brands Worldwide Four are Chinese Companies with Two of Those in the Top 15
  12. Kill Mystery Shopping Now / Jeremiah Wilson
  13. PKF's U.S. Hotel Forecast Indicates Recovery Better For Some, Not All; Overall RevPAR Projected to be up 8.1% in 2011 Followed by 6.1% Increase in 2012
  14. Vail Resorts Reorganizing Lodging Division; Will No Longer Seek to Add New RockResorts Properties Outside of its Mountain Resorts; Staff Reductions Anticipated
  15. Mike Leven Bullish on Las Vegas Group Demand / David M. Brudney
  16. Top 12 Customer Loyalty Trends for 2012; Customer retention, engagement remain top challenge
  17. Project Manager Selected for New York Palace Hotel Renovations; Hotel-Online and BuildCentral Add/Update 160 Hotel Projects to the New Hotel Construction Projects Database
  18. White Lodging to Upgrade the 1,003-room Convention Hotel in Austin, Texas to a JW Marriott
  19. Hotel Management Tips - The Power of a Good Listener / Jack A. Turesky
  20. Hyatt Reverses Course, Donates $25K to Skywalk Memorial in Kansas City, Missouri
  21. Sabre Hospitality Solutions' "Smart" Website Takes Top Honors; Company wins a total of 51 awards for outstanding website design and creativity
  22. Top 20 Secrets to Success in Hotel SMS Marketing / Margaret Mastrogiacomo
  23. Hyatt's Skywalk Donation Decision Not So Outrageous When You Know Key Facts
  24. Former Las Vegas Hilton to Officially be Known as the LVH - Las Vegas Hotel & Casino
  25. Understanding How to Measure Social Media / Ritesh Gupta

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**Top 25 Read Articles - November 2011**
  1. Over 70 Restaurant and Hospitality Trends for 2012 Described in Andrew Freeman & Co.'s Annual Report
  2. Noble Investment Group and Interstate Hotels & Resorts Form New Dedicated Hotel Management Platform; Interstate Acquires Noble Management Group, Will Now Operate as Noble-Interstate Management Group
  3. Hersha Hospitality Management Files Lawsuit Alleging Former Employees of Procaccianti Group Stole Confidential Documents
  4. Forbes Travel Guide, Formerly Mobil Travel Guide, Unveils its 54th Annual Four-and Five-Star Winners Among Hotels, Restaurants and Spas with the Most Five Star Awards in its History
  5. Owners of the JW Marriott Starr Pass Resort & Spa in Tucson, Arizona Facing Foreclosure After Defaulting on a $145 million Loan; Hotel Remains Profitable, Court Appointed Receiver to Assume Financial Affairs and Will Have No Effect on Day to Day Operations
  6. Bidders are Lining Up for Sale of 42 Marriott Hotels by Royal Bank of Scotland After Collapse of Owners, Professional Ventures Corporation
  7. Two New Cornell Center for Hospitality Research Studies Examine How Social Couponing is Working for the Hospitality Industry
  8. Pillar Hotels and Resorts Terminating Management Contract with Seven Pennslyvania Hotels; New Management Company Not Yet Named
  9. Jim Abrahamson Transitions to CEO of Interstate Hotels & Resorts; Senior Leadership Team Appointed with Ted Knighton as COO
  10. Fired Autistic Man Wins Suit Against Former Employer, Tarsadia Hotels; EEOC Alleged Discrimination / Lori Weisberg
  11. Newmarket International, Inc. Acquires MTech
  12. Battling the Cheeseburger Mentality: Customer Centric Revenue Management in the F&B Department / David K. Hayes Ph.D., Allisha A. Miller, and Joshua D. Hayes, MA, Peggy A. Hayes
  13. Walt Disney Cancels Plans for Proposed 500-room Hotel Near Washington, D.C., Less Than Three Years After Paying $11 million to Acquire Land for Project
  14. Summit Hotel Properties, Inc. to Acquire Two Properties and Sell One Non-Core Property
  15. Waldorf Astoria Hotels & Resorts Reveals Proposal to Redevelop the Old Post Office Building into a 245-room Hotel and Retail Destination on Pennsylvania Ave in Washington, D.C.
  16. Lessons Learned from the Soccer Field. 10 Ways to Develop an Invincible Hotel Sales Team / Amanda Dennis
  17. ADA Defense Lawyer: New ADA Regulations Kick in Soon. Say goodbye to 'grandfathering' under the ADA / Jim Butler
  18. Williamsburg, Virginia Hotels Face Grim Future with Estimates that 25 to 30 of the 76 Area Hotels are Behind on Mortgage Payments With Another 22 Listed as Closed
  19. Rancho Valencia Resort in Rancho Santa Fe, California to Shut Down During $20 million Renovation / Lori Weisberg
  20. Nobody Asked Me, But... No. 82 - 'Built To Last: 100+ Year-Old Hotels in New York'; Quote of the Month / Stanley Turkel
  21. Perplexed Tampa Bay Area Hotel Mangers to Meet with Republican National Convention Officials Over Requests to Lower Hotel Room Rates for 2012 Convention
  22. What’s Your City’s Claim to Fame? Take action to define your identity and image / Jeff Coy, IHSC
  23. Novotel and Microsoft Team Up to Launch the Hotel Room of the Future; Pairing of New Architectural Design with New Technologies Reinvents the Traditional Hotel Room
  24. Jennifer Fox Appointed President at Fairmont Hotels & Resorts in Toronto, Canada
  25. Castillo Grand Obtains $44 million Judgement Against  Sheraton Operating Corp. Stemming From Contract Dispute Over the Former St. Regis, Fort Lauderdale Resort

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**Top 25 Read Articles - October 2011**

  1. Five Lessons Hoteliers Can Learn from Steve Jobs
  2. Conde Nast Traveler Selects the Top Hotels, Resorts; The Number One Hotel in the World is The Ritz-Carlton Shanghai, Pudong; Open Only Two Years, Top U.S. Property is Chicago's Elysian Hotel
  3. Wanted: Revenue Manager with a Rock & Roll Heart. 5 Essential Traits / Amanda Dennis
  4. 16 Hottest Food and Dining Trends for Restaurants and Hotels in 2012; Annual Hospitality Predictions from Baum+Whiteman International Food and Restaurant Consultants
  5. Fairmont v. Turnberry Decision is Issued by Federal Court / Jim Butler
  6. Joie de Vivre Hospitality and Thompson Hotels Merge; Create Multi-Brand Lifestyle Hotel Group Poised for Global Growth
  7. American Hotel & Lodging Association Blasts Obama's Proposed Ethics Rule; Recovering Industry Being Sabotaged by Obama Administration
  8. Marriott's Initial Edition Strategy Sidelined; Properties Currently Under Development to be Funded Exclusively by Marriott / Jason Q. Freed
  9. Ten Largest Hotel Brands' Average Sale Prices / David J. Sangree
  10. Top 10 Bed & Breakfast's Where You Can Sleep With a Ghost; One in Four Adults Would Like to Spend the Night in a Real-life Haunted House
  11. Another Creeper Peeper: Family Files Lawsuit Claiming They Were Spied on Via Peephole Under Faucet in Hotel Shower in Albuquerque, New Mexico
  12. 226-Room Sonoma Resort Could Sell For $100 Million
  13. 2010 Was A Budget Beater For U.S. Hotels; Looking Forward - 2012 Should Result in a 15.2% Rise in Profits for the Average U.S. Hotel / Robert Mandelbaum
  14. One of Atlanta's Ritziest Lodging Addresses Housing the W Hotel in Buckhead Put on Foreclosure Notice
  15. Front Desk Upsell Training Can Increase RevPAR / Doug Kennedy
  16. Autograph Collection Launches New Standalone Website; First Branded Site to Incorporate Social Media Connections to Personalize Experience
  17. City Officials Shocked to Learn Luxury 182-room Omni Hotel in Newport News, Virginia is on the Auction Block
  18. Orlando, Florida's Top TripAdvisor Hotels May Not be the Ones You'd Expect; Meeting Guest Expectations, Not the Provision of Amenities Seems to Matter Most
  19. Bill Otto, President of Marcus Hotels & Resorts to Resign
  20. 87-Room Inn For Sale; Offers Due Next Month
  21. Former Manager of Downtown Bridgeport, Connecticut Holiday Inn Charged with Stealing $78K
  22. The Pitfalls of Last-Minute Sales in Hospitality / Max Starkov
  23. Virgin Hotels Acquires Chicago's Old Dearborn Bank Building for Conversion to the 250-room Virgin Hotel Chicago, Expects to Open Fall 2013
  24. Optimistic Forecast Bodes Well for U.S. Hoteliers / David M. Brudney
  25. Pegasus Solutions Acquires Open Hospitality®; Strategic Move Positions Pegasus as One of the Industry's Top Online Hotel Marketers

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