News for the Hospitality Executive |
Top
Five E-mail
Do's and Don'ts
by Jim Hartigan March 28, 2012 E-mail. Remember when getting
an e-mail
message was so “special” there was an audible announcement of its
arrival?
“Ding – You’ve Got Mail.” Heck, Tom Hanks even did a movie with the novelty of
this new communication tool as its foundation. Love it or hate it,
e-mail has
permanently changed the way we communicate with others both inside and
outside
the workplace. And really, who doesn’t find 100-plus new messages a day
a
change for the good? Especially those notices communicating my winning
a
lottery in another country!
When reading the plethora of e-mails we all receive, do you ever find yourself scratching your head in confusion? While e-mail has become one of the most popular means of communicating with others, some common bad e-mail habits have crept into our daily lives as well. These bad habits often distort or confound the message being sent. To help you prevent your audience from scratching their heads at your e-mails, we submit the following Top Five E-mail Do’s and Don’ts.
Orgwide can help improve your e-mail communications—just call us or send us an e-mail to learn more. Until next time, remember to take care of the customer, take care of each other, and take care of yourself. About the Author: Jim Hartigan, Chief Business Development Officer and Partner joined OrgWide Services, a Training/e-Learning, Communications, Surveys and Consulting firm in April 2010 after nearly 30 years experience in the hospitality industry, including the last 18 as a senior executive with Hilton Worldwide. Jim’s last position was that of Senior Vice President – Global Brand Services where he provided strategic leadership and business development and support to the $22B enterprise of 10 brands and more than 3,400 hotels in 80 countries around the world. His team was responsible for ensuring excellence in system product quality, customer satisfaction, market research, brand management, media planning, and sustainability. |
Contact: Jim Hartigan Chief Business Development Officer & Partner OrgWide Services 71 Peyton Parkway, Suite 100 Collierville, TN 38017 office: 901.850.8190 Ext. 230 mobile: 901.628.6586 [email protected] www.orgwide.com |