News for the Hospitality Executive |
Amsterdam | March 1, 2012 - Carlson Wagonlit Travel (CWT), a global leader specialized in managing business travel and meetings and events, today announced record performance in 2011. Sales volume, at USD $28.0 billion,1 grew by 15.2% compared to 2010 (USD $24.3 billion) and the number of transactions managed by CWT increased by 7.2%2 year over year to reach 61.9 million. CWT’s growth in 2011 can be attributed to several factors. CWT retained over 96% of its existing client-base, it won USD $2.2 billion in new business and acquired three companies: Kaleva Travel, Centenial Group and Net Tours. Moreover, growth was not limited to the traditional areas of business travel but also included CWT’s specialized areas of expertise: CWT Solutions Group, the company’s consulting arm, CWT Energy Services and CWT Meetings & Events. CWT’s key performance indicators are in line with global trends indicating that business travel is increasing. “We are seeing strong growth across the industry, despite the unpredictable economic environment,” said Douglas Anderson, CWT President and CEO. “Global corporations are more optimistic about their travel spend going forward and certain areas of the world, such as Asia and Latin America, continue to show strong growth.” CWT’s results reflect regional economic trends around the world. CWT grew most in Asia Pacific, where transactions increased by 18.5% year over year; Latin America increased by 12.7%; North America by 5.2%; and EMEA (Europe, Middle East, Africa) by 6.2%. 2011 business highlights
1 Actual sales volume at
current exchange rates; includes air, hotel and ground transportation
for wholly-owned operations and joint ventures About Carlson Wagonlit Travel
|
Contact: Natasha Harvey CWT North America +01 (763) 212-1185 (office) +01 (612) 281-4948 (mobile) [email protected] |