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High-Tech Innovation Defines Luxurious ARIA Resort & Casino,
Even in Its Uniform Department Operations

ARIA Uses RFID Tracking for 125,000 Uniforms for Staff of 8,000

February 23, 2012 – The 4,000-room, AAA Five Diamond ARIA Resort & Casino at CityCenter in Las Vegas is one of the world’s most elegant luxury properties. ARIA greets guests with refined surroundings, a fine art collection, elite shopping, and it delivers personalized service with a staff of 8,000. Everything ARIA guests see and experience is supported by advanced technology that extends from casino floor lighting and environmental controls, to its custom guest-room electronics. But one of ARIA’s most sophisticated technologies guests never see—because it is in the employee uniform department.

Each of ARIA’s team members must be properly attired before they assume their daily roles throughout the property. The demanding job of seeing that each person has the correct, properly-fitted uniforms is the responsibility of Brigitte Rhu, director of uniform control, and her staff of laundry specialists and seamstresses.  Ms. Rhu and her team oversee the purchase and maintenance of 125,000 uniforms, and process over 3,000 pieces of laundry daily with the help of some of ARIA’s most advanced systems.

“My department is responsible for maintaining inventories of all the necessary uniforms based on our employee’s needs,” Rhu explained.  “I oversee budgets for laundry and dry cleaning, and all uniform repairs to keep our people looking great. We track ARIA’s tens of thousands of uniforms by providing three radio frequency identification-enabled drop-chutes where employees deposit soiled clothes, and 14 conveyors that deliver freshly laundered garments to our staff.”  All counting, inventory tracking, and processing is done electronically with RFID tracking tags on each garment and RFID readers that continually scan uniforms as employees drop them in the chutes or pick them up clean from the laundry room conveyor. 

The right, clean uniform in less than a minute
“Prior to our opening in December 2009, we looked for a system that would enable us to deliver clean uniforms to any employee, any time of day, in less than a minute,” Rhu said.  “It is important that our large staff do not have to wait for clean garments like you do at your dry cleaner’s.” It was equally important that Rhu be able to automate ARIA’s huge inventory tracking process to know at all times if a uniform was in the laundry, hanging on one of its 14 garment-delivery conveyers, or in the possession of a staff member. Most of MGM Resorts International’s properties use a bar-code tracking system from InvoTech. ARIA installed InvoTech’s advanced GIMS™ RFID Uniform Tracking inventory software system to identify and track its garments with the greatest efficiency. 

ARIA Resort & Casino at CityCenter in Las Vegas
Each of ARIA’s uniforms has a small RFID chip sewn into the garment.  Information on each garment’s supplier, the item’s size, purchase date, and price are entered into the GIMS™ inventory management software then the garment’s RFID tag is scanned into the system and assigned to an employee. Employees collect clean uniforms by simply presenting their ID card to the RFID reader by a conveyer delivery door, and the system instantly rotates the conveyor to present the correct uniform.  As employees drop soiled garments through the laundry chute, tags are read by GIMS™ and the uniform is listed as having been returned for cleaning.  The system also assigns soiled garments to one of two cleaners ARIA uses and registers their destination when leaving the property. When the cleaners return the garments, the racks of clean uniforms are scanned in seconds and the appropriate uniform is placed in the employee’s conveyor slot. “We implemented the system in 2009 and we have had balanced inventory ever since,” says Rhu. 
Ms. Rhu has been with MGM Resorts International for more than 20 years and has managed ARIA’s uniforms for the past four years. “My team of 11 uniform specialists and three seamers, who handle most of the fitting, do an incredible job. Our InvoTech RFID system is a great tool in the hands of a great team.”   
The centerpiece of CityCenter Las Vegas is ARIA Resort & Casino, a stunning AAA Five-Diamond resort featuring a combination of striking architecture, sustainable design, high-end service, spectacular amenities and premium meeting and convention space.  From unique culinary offerings, to innovative nightlife, indulgent spa treatments and Viva ELVIS™ by Cirque du Soleil, ARIA embodies the excitement and vitality of Las Vegas.  ARIA is home to an incredible collection of stylish and technologically advanced accommodations including Sky Suites, a AAA Five Diamond hotel within a hotel experience.  CityCenter is a joint venture between MGM Resorts International and Infinity World Development Corp, a subsidiary of Dubai World. For more information and reservations, visit or call toll free at (866) 359-7757; also find ARIA on Facebook and Twitter.

About InvoTech Systems 
InvoTech Systems, Inc. – a Microsoft Certified Partner – is a leading provider of high quality, innovative inventory control systems for hotels, casinos, resorts, theme parks, and sports arenas.  The company’s GIMS™ asset management solutions and tracking systems manage uniforms, linens, and laundries. Its SAMS™ systems manage security and guest services operations. GIMS™ and SAMS™ provide ultimate control and accountability, streamline operations, improve quality and loss control, and reduce labor. The GIMS™ ultra high frequency, radio frequency identification (UHF-RFID) system fully automates uniform and linen tracking. This allows managers to eliminate labor from cost centers and instead put staff to work enhancing revenues. More than 500 businesses worldwide use InvoTech, including MGM Resorts International, Ritz-Carlton Hotels, Hyatt Hotels, Starwood Hotels and Resorts, Hilton Hotels, Universal Studios, and Madison Square Garden. InvoTech Systems is rooted in a culture that emphasizes long-term client relationships, superior customer service, and on-going technology innovation and integration. For more information, please visit


InvoTech Systems, Inc.
Jeff Welles, Vice President
16530 Ventura Blvd., Suite 603
Encino, CA 91436 USA
Phone: 818-574-6866  
Email:  Sales(at)       
Media Contact:
Julie Keyser-Squires, APR
Softscribe Inc.
180 River Springs Drive NW
Atlanta, GA 30328
Phone: 404-256-5512
Email:  Julie(at)

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Also See: Odawa Casino Resort Installs InvoTech GIMS RFID Uniform Tracking System; New High-Tech Uniform Management System Helps Move Native American Company Forward; Reduces Costs in Non-Revenue Producing Department / February 2012

Revel Selects InvoTech GIMS Ultra-High Frequency RFID Uniform Tracking System; Revel's Opening Features Atlantic City's First UHF-RFID Uniform System / January 2012

The 5 Most Important Requirements for Successful Staff Tech Training; Cover These Essential Points with Your Vendor's Training Chief Before Instruction Starts; Researched by Jeff Welles, Vice President of InvoTech Systems / January 2012

Nation's Top Hotel School Gives Students Experience in RFID and Uniform Delivery Technology; Cornell University School of Hotel Administration Installs InvoTech's Ultra-High Frequency RFID with White Conveyors Uniform Delivery System in Statler Hotel / December 2011

Uniforms Add to the Showmanship at Award-Winning Rivers Casino; Thousands of Garments are Tracked with UHF-RFID Technology to Cut Labor Costs, Enable Hands-free Efficient Laundry Processing / December 2011

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Hotel Bel-Air Selects InvoTech's GIMS™ Uniform System and SAMS™ Security System; InvoTech Selected for Efficient Uniform Department Operations with UHF-RFID Technology and High-Tech Security with 'Green' Paperless Processes at Luxury Hotel / September 2011

Fallsview Casino Resort Selects InvoTech GIMS™ Ultra-High Frequency RFID Uniform Tracking System; 24x7Automated Uniform Tracking and Distribution Will Increase Efficiency, Save Staff Time / August 2011

Video: HITEC 2011 Recap from InvoTech – Busiest Show in Five Years; HITEC 2011 Attendees Shopped Systems that Save Time and Money; Ultra High Frequency RFID Solutions Tapped for Efficiency / August 2011

InvoTech Expands Macau Casino Hotel Presence; Leader in Inventory Control Systems Will Implement GIMS™ Uniform System in Sheraton, Shangri-La, St. Regis and Traders Properties / June 2011

MGM Grand Hotel Las Vegas Manages 90,000-Piece Garment Inventory with InvoTech Uniform Tracking System; 'Barcodes Function as a License Plate for Clothes;' Accurate Inventory Software Reports Keep Departments on Budget; Uniforms Delivered Ready to Wear in 30 Seconds at Employee Clock-In / June 2011

Sycuan Casino Upgrades Garment Inventory Tracking System to InvoTech GIMS UHF-RFID; Sycuan Renovates Casino, Relies on Accurate Reports to Manage Tribal Assets of 20,000 Uniforms used by 1,600 Team Members / June 2011

InvoTech Announces GIMS™ UHF-RFID Linen and Uniform Tracking System; New UHF-RFID System (GIMS™) Eliminates Hand Counts, Creates Greater Laundry Efficiency, Reduces Lost Items to Save Money / May 2011

MSR-FSR Installs InvoTech’s GIMS UHF-RFID Asset Tracking System for Efficient Laundry Operations of Cleanroom Uniforms; Class 10 Cleanroom Article Provider Uses UHF-RFID Technology to Verify Stringent Ultra Cleanroom Standards / May 2011

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