News for the Hospitality Executive |
Each of ARIA’s team members must be properly attired before they assume their daily roles throughout the property. The demanding job of seeing that each person has the correct, properly-fitted uniforms is the responsibility of Brigitte Rhu, director of uniform control, and her staff of laundry specialists and seamstresses. Ms. Rhu and her team oversee the purchase and maintenance of 125,000 uniforms, and process over 3,000 pieces of laundry daily with the help of some of ARIA’s most advanced systems. “My department is responsible for maintaining inventories of all the necessary uniforms based on our employee’s needs,” Rhu explained. “I oversee budgets for laundry and dry cleaning, and all uniform repairs to keep our people looking great. We track ARIA’s tens of thousands of uniforms by providing three radio frequency identification-enabled drop-chutes where employees deposit soiled clothes, and 14 conveyors that deliver freshly laundered garments to our staff.” All counting, inventory tracking, and processing is done electronically with RFID tracking tags on each garment and RFID readers that continually scan uniforms as employees drop them in the chutes or pick them up clean from the laundry room conveyor.
Ms. Rhu has been with MGM Resorts International for more than 20 years and has managed ARIA’s uniforms for the past four years. “My team of 11 uniform specialists and three seamers, who handle most of the fitting, do an incredible job. Our InvoTech RFID system is a great tool in the hands of a great team.” About ARIA RESORT & CASINO The centerpiece of CityCenter Las Vegas is ARIA Resort & Casino, a stunning AAA Five-Diamond resort featuring a combination of striking architecture, sustainable design, high-end service, spectacular amenities and premium meeting and convention space. From unique culinary offerings, to innovative nightlife, indulgent spa treatments and Viva ELVIS™ by Cirque du Soleil, ARIA embodies the excitement and vitality of Las Vegas. ARIA is home to an incredible collection of stylish and technologically advanced accommodations including Sky Suites, a AAA Five Diamond hotel within a hotel experience. CityCenter is a joint venture between MGM Resorts International and Infinity World Development Corp, a subsidiary of Dubai World. For more information and reservations, visit www.arialasvegas.com or call toll free at (866) 359-7757; also find ARIA on Facebook and Twitter. About InvoTech Systems InvoTech Systems, Inc. – a Microsoft Certified Partner – is a leading provider of high quality, innovative inventory control systems for hotels, casinos, resorts, theme parks, and sports arenas. The company’s GIMS™ asset management solutions and tracking systems manage uniforms, linens, and laundries. Its SAMS™ systems manage security and guest services operations. GIMS™ and SAMS™ provide ultimate control and accountability, streamline operations, improve quality and loss control, and reduce labor. The GIMS™ ultra high frequency, radio frequency identification (UHF-RFID) system fully automates uniform and linen tracking. This allows managers to eliminate labor from cost centers and instead put staff to work enhancing revenues. More than 500 businesses worldwide use InvoTech, including MGM Resorts International, Ritz-Carlton Hotels, Hyatt Hotels, Starwood Hotels and Resorts, Hilton Hotels, Universal Studios, and Madison Square Garden. InvoTech Systems is rooted in a culture that emphasizes long-term client relationships, superior customer service, and on-going technology innovation and integration. For more information, please visit www.invotech.com. |
CONTACTS: InvoTech Systems, Inc. Jeff Welles, Vice President 16530 Ventura Blvd., Suite 603 Encino, CA 91436 USA Phone: 818-574-6866 Email: Sales(at)invotech.com www.invotech.com Media Contact: Julie Keyser-Squires, APR Softscribe Inc. 180 River Springs Drive NW Atlanta, GA 30328 Phone: 404-256-5512 Email: Julie(at)softscribeinc.com www.softscribeinc.com |