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KoolConnect Announces Record Year For New IPTV Installations

Company Breaks 12-Year Record in First Three Quarters of 2011 Alone

BOSTON, MA – OCTOBER 4, 2011 – Since 1999, KoolConnect has been at the forefront of in-room technology innovation and by the start of 2011, their solutions could be found in over 100 hotels, resorts and casinos in 15 countries.  Since the beginning of this year, however, the company has been on a record pace and announced that through the 3rd quarter they’ve already surpassed their number of IPTV implementations in any previous year by a wide margin.

So why the sudden surge in hotels implementing IPTV solutions with KoolConnect?  According to their CEO, the answer is simple.  “It’s really just an example of the old adage – ‘adapt or die,’” said Dave Tahan.  “There’s been a dramatic change in residential entertainment technologies and at home, guests have large HDTVs, extensive HD channels and an increasing amount of interactivity on their TV.  Hotels have found that if they don’t meet these heightened guest expectations, then they’re simply not going to be competitive.  And with our experience and wide range of solutions, they’ve turned to KoolConnect to provide them with the upgraded in-room experience their guests are expecting and quite frankly help them to justify a high ADR,” he added.

While the complete list of new installations for KoolConnect is too numerous to list, they include:

  • Mandarin Oriental San Francisco
  • Four Seasons Atlanta
  • Hyatt 48 Lex New York City
  • Sandia Casino Resort, New Mexico
  • Wind Creek Casino & Hotel - Alabama
  • Wildhorse Resort & Casino, Oregon

Plus the company is currently installing several other properties including:

  • Four Seasons Baltimore
  • Mandarin Oriental Miami
  • Fallsview Casino Resort, Niagara Falls Canada
  • Jumeirah Aviation Hotel - Dubai

While Tahan’s argument is compelling, such growth may surprise some in the industry, considering that the travel downturn of 2009 and 2010 is still fresh in everyone’s memory, budgets remain tight and many hotels are wondering what the future of video on demand will be like.

“There remain some misconceptions about the economics of interactive TV,” explained Tahan.  “The hotels that we’ve signed in 2011 realize that there is literally no more affordable way to ‘wow’ the guest than interactive TV.  A hotel’s total cost of ownership for a fully interactive TV system comes out to as little as $.50 per room per day.  That’s less than ½ of 1% of most property’s ADRs.   Interactive TV greets the guest the moment they walk into the room with custom images and music and provides a lasting first impression.  And in an interactive world where print is at its death bed, guests can view all of the hotel’s information in a digital format as well as enjoy music, weather information, news feeds and more.  Plus, since our Video on Demand movies offer titles 90 to 365 days sooner than they’re available on Netflix, they remain popular among guests and generate incremental revenues that reduce the total cost of our system for a hotel to just pennies per day, and in most cases will generate a nice return on their investment.  Hotels still debating whether to invest in the newest in-room technologies should call us and we will be happy to engineer a solution that not only meets their needs, but keeps them in the forefront of in-room technology and is far more affordable than they might think,” he added.

Hotels interested in learning more about KoolConnect’s suite of offerings are encouraged to visit

KoolConnect Technologies Inc. is the longest-running fully digital provider of in-room technology services to the hospitality industry.  KoolConnect was the first company to offer HD VOD in the hospitality industry and has continued to innovate with expanded interactive TV, Electronic Programming Guides, Personal Video Recording, Network Services and more.  Today, the company’s solutions can be found in over 100 fine hotels in 15 countries worldwide.  To learn more about KoolConnect, visit

Michael DiLeva

Also See: KoolConnect Names New Chief Technology Officer; Richard Berthold, Accomplished Web and Video Technology Leader, Joins Company / September 2011

In-Room Technology Made Easier - Comprehensive Services Now Available With A Single Call; KoolConnect's New "1Connect" Model Offers TV's, FTG-TV, VOD, HSIA, iPads, Mobile Apps, Single Remote Integration, EPGs, PVR, Network Services and More. / August 2011

KoolConnect and Deuromedia Align To Introduce Canvís, A Revolutionary New In-Room Entertainment Solution; New solution includes 3-D, TrueWeb TV browsing with Hulu and YouTube and other new features / June 2010

Guest Entertainment Expectations Evolving and Andaz Wall Street Responds With KoolConnect; New York’s only hotel on Wall Street also unique for its customized in-room entertainment and digital interactive services / June 2010

Sky Ute Casino Resort Bets on KoolConnect To Upgrade Their Guests’ In-Room Experience; One of Colorado’s finest attractions wins big with new HD in-room entertainment and interactive services solution from the industry leader / May 2010

KoolConnect Implements HDVOD & Interactive TV In Four More Prestigious Hotels; Company’s Intrigue® solution now entertaining guests at Hyatt’s Andaz Wall Street in New York City, the Dana Hotel and Spa in Chicago, Aloft Abu Dhabi in the UAE and the Banyan Tree Resort in Acapulco, Mexico. / February 2010

KoolConnect Delivers Custom HDVOD & Interactive TV For New York’s Newest Boutique Hotel / October 2009

KoolConnect Technologies To Exhibit With Alcatel-Lucent At HITEC 2009 Industry Leaders Bring Converged Network and State-of-the-Art Triple & “Quadruple” Play Solutions to Hospitality / June 2009

KoolConnect Launches "Mystery Shop Intrigue" at Select Hotels; Campaign brings complimentary HD VOD viewing to hospitality’s leading hoteliers / Setpember 2008

Industry Leaders Make Breakthrough in In-room Mobile Media Viewing; KoolConnect Creates Convenient TV-Screen Prompts To Enhance the Ease of Use of TeleAdapt’s Passive MediaHubs / September 2008

Industry Leaders Band Together to Form HDVODINABOX Consortium; Best of breed partners team to educate the hospitality industry on enhanced alternatives available for providing High Definition in-room entertainment / June 2008

KoolConnect Brings Interactive Video On-Demand Applications to Intrigue / April 2008

New York's Acclaimed Michelangelo Hotel Selects KoolConnect For Digital In-Room Entertainment; Property rated by Travel & Leisure Magazine as one of the top 500 Greatest Hotels of the World brings next generation of entertainment to Manhattan / February 2007

Top Ten Gadgets On The Savvy Traveler's Christmas Wish List / December 2006

KoolConnect Launches New Era of Luxury Media Solutions at Mandarin Oriental Hong Kong; Industry leading Intrigue™ HDVOD solution adds new IPTV, PVR and Bang & Olfsen theater system integration features for hotel guests / November 2006

KoolConnect Appoints Leading Studio Expert Suzanne Rainey as Vice President of Content / October 2006

KoolConnect Appoints Award-Winning Entertainment Technology Executive Chet Smith as Chief Technical Officer / August 2006

KoolConnect Discloses Influx Of Significant Amounts of New Investment Capital / August 2006

KoolConnect Promotes Dave Tahan to C.O.O. ; Longtime Video on Demand and Studio Releations Expert's Position Elevated to Top Executive Role / August 2006

KoolConnect Reports “Huge” Interest in IPTV and PVR at HITEC 2006 / July 2006

KoolConnect Acquires VOD Operations of Entertainment Media & Telecom Corporation Ltd. / November 2005


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