News for the Hospitality Executive
App enables guests to book treatments at Spa Anjali, order room
request maintenance and housekeeping, view Vail Valley activities and more via smartphone,
tablet or laptop; Westin Riverfront is first hotel in Colorodo to feature runtriz™
Los Angeles – November 1, 2011 – When you are ranked No. 2 in the "100 Top Resorts, Mainland U.S." by Condé Nast Traveler and the first resort in Colorado to achieve Silver LEED certification from the U.S. Green Building Council signifying its commitment to the environment, it's only fitting to offer the industry's leading mobile hospitality platform for delivering dynamic content to guests. That's why this week The Westin Riverfront Resort & Spa at Beaver Creek Mountain began offering "MyBeaverCreekWestin," a cutting-edge mobile platform from runtriz™ that offers unparalleled access to the many services available to guests at the award-winning resort.
Hotel Evolution from runtriz™ – branded MyBeaverCreekWestin for The Westin Riverfront – enables guests to book treatments at Spa Anjali, make reservations at Restaurant Avondale or order in-room dining, view Mountain conditions, look up Vail Valley activities, schedule time at the Westin Kids Club and more right from their personal smartphone, tablet or laptop computers. Not only can guests research and book activities and dining while on the go via the app, but they also can send and receive email and text messages directly to and from any of The Westin Riverfront’s departments, including the concierge, spa, dining, housekeeping, and maintenance. Guests no longer must wait in line or by their room phone; now they can get what they want, when they want it, from anywhere on or off property during their stay.
"We consider this the ultimate new tool in guest service and are very proud to be the first resort in Colorado to offer it," said Westin Riverfront General Manager Bob Trotter. "It will connect us to our guests on a more immediate level and I think it really showcases our dedication to offering exemplary customer service in keeping up with travelers demands."
A free download of the MyBeaverCreekWestin app is available at http://mybeavercreekwestin.com/.
Customized Solution, Richer Experience
Key benefits to offering the runtriz™ mobile solution over others in the market is its ability to customize the guest experience for each property and capture critical guest data that enables hoteliers to get to know guests more intimately, thereby creating a richer overall experience while capturing more revenues.
"To say that we are thrilled to expand into the Colorado market with The Westin Riverfront as our first customer in the region is an understatement," said Matthew Allard, runtriz™ president. "This property, because it is a leader in energy and environmental design, is committed to developing an ongoing mobile strategy versus a more traditional paper strategy to keeping its guests informed on what is happening at the resort and in the surrounding community. Today, guests will not only receive award-winning service in stellar accommodations, but they can keep abreast of all activities with just the touch of a button. It's a level of luxury and service-delivery that loyal Westin guests have come to expect with a mobile twist only available through runtriz™."
The AAA Four Diamond Westin Riverfront -- which offers direct Beaver Creek ski access via the Riverfront Express Gondola -- is located at 126 Riverfront Lane in Avon, in the heart of Colorado's Vail Valley. The resort features 230 guest residences ranging from studio suites to three-bedroom condominiums (all with custom kitchens, five-piece bathrooms and gas fireplaces). Amenities include a ski valet, on-site ski and snowboard rentals, a Westin Kids Club, the Riverfront Club fitness center, a year-round outdoor pool, plus three riverside hot tubs. Cima, a contemporary Latin kitchen by Chef Richard Sandoval is on site, along with Spa Anjali, featuring a full menu of treatment options focusing on healing mountain traditions.
For more information on the products and services runtriz™ offers, please visit its website at www.runtriz.com. For details on Westin Riverfront or to book a room, please visit http://www.westinriverfrontbeavercreek.com or call 1-866-949-1616.
runtriz™ is the premier Los Angeles-based global hospitality network specializing in mobile solutions for innovative hospitality brands. The firm has developed cutting edge interactive applications that allow their partners to provide customers with unparalleled service. The brand’s portfolio of services, including the highly lauded Hotel Evolution application, puts consumers back at the center of the value proposition by placing retail, hospitality and residential services in the palm of their hands. For more information, visit runtriz.com.
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