Orlando, FL – November 10, 2011 – The ballots are in, and with the help of Intelity ICE (Interactive Customer Experience ™) Touch on iPad, The Eccleston Square Hotel in London was presented In-Room Technology Innovation of the Year by the European Hospitality Awards . Eccleston Square, the first European hotel to offer ICE on the iPad 2 as a standard room feature, installed the revolutionary program in July 2011.

Eccleston Square Hotel was awarded the honor in a category recognizing a hotel that implemented technology to make the property more appealing to guests, elevate the brand and define the modernization and efficiency of the hotel’s operations. Each nominee was judged by a panel that comprised of a number of key individuals drawn from areas of the international hospitality community.

“We are thrilled that our hotel partner is the recipient of such a prestigious international award, particularly in the category of in-room technology innovation” said Intelity CEO, David Adelson. “Throughout the renovation Eccleston Square had set out to reinvent the city hotel room and we are honored to have played a significant role in helping them achieve just that.”

After an extensive renovation that was completed this summer, Eccleston Square Hotel transformed its interior with high tech features and beautiful modern design.  The deployment of Intelity’s technology grants guests access to hotel services and local information instantaneously.  Powered by ICE Touch software, each in-room iPad 2 allows guests to select from a wide range of services including room controls (open/close curtains, adjust temperature and light control), in-room dining, restaurant reservations, spa appointments, personal training sessions, housekeeping requests, and much more.  The guest experience continues to be enhanced beyond the hotel walls with Intelity’s ICE Mobile app which allows guests to access many of the features of their in-room system from their own mobile devices.

Aside from providing this luxury service, ICE technology helps to increase hotel efficiency and customer satisfaction with its revolutionary back-end management tool. ICE does this by fully integrating with the hotel’s property management systems, allowing management to track and chart guest requests and response times.

About Intelity
Intelity, headquartered in Orlando, Florida, is the creator of the world’s first fully interactive guest services interface, ICE (Interactive Customer Experience™), with a full, real-time backend management tool that measures ROI and integrates into property management and POS systems. Since beginning operations in 2007 the hospitality solutions company has grown exponentially becoming a pioneer in hospitality technology with the deployment of ICE across four continents serving almost 500 hotels worldwide including almost all major brands and many significant independents. The customizable interface allows guests to arrange services via an in-room touch screen (ICE Touch); TV (ICE TV); smartphone (ICE Mobile); laptop (ICE Connect); or touch screen (ICE Lobby). The ICE software guest interface and backend management tool have been recognized industry wide earning Intelity the industry’s “Most Innovative Hospitality Technology” award in 2011, in a vote by hoteliers and the Business Traveler Innovation Award for Best Travel Convenience & Efficiency Innovation.  Become acquainted with ICE and learn what Intelity’s hotel partners are saying on the Intelity website www.intelitycorp.com. For more information please call 1-888-RevPAR-1 (1-888-738-7271) or follow us on Twitter (www.twitter.com/Intelity).