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According to
Bonnie Kosco,
C.A.R.E. Executive Administrator, “C.A.R.E. continues its long-
standing tradition
in offering our member representatives and attendees the tools and
information
essential to remain on the cutting edge of the exciting vacation
industry. We are excited to have Nigel
share his expertise
in resort operations with a focus on maintaining a culture of service
at our
semi-annual event.” Nigel Lobo will
speak on “CARING”
for Your Customers. At
Grand Pacific Resorts he has the overall leadership of Resort
Operations, including Inventory Management, Owner Services and HOA
Support, as
well as Resort Maintenance, Design and Purchasing and New Business
Development. Mr. Lobo is responsible for
building and retaining a strong management team to maintain Grand
Pacific
Standards of Excellence across all resorts. Mr.
Lobo is
a hospitality veteran and has held various senior executive positions
in the
hotel and resort management field. His prior responsibilities have
included
operational oversight, managing owned assets and third party management
as well
as franchise operations for various hotel brands including the Oberoi
Hotel
Group, Intercontinental, Marriott, and Hilton Brands in Asia, Europe
and the
United States.A highly rated speaker at the American Resort Development
Association (ARDA) conferences, he has also served on the editorial
board of
Hotel Executive.Com. C.A.R.E. member
companies
currently offer 2500 vacation properties and service approximately one
million
vacation owners and members. C.A.R.E. is an international organization,
with
members throughout the United States, Canada, Mexico, Europe and
Australia. The event will be held
September 24-27 in Chicago, IL.
For more information visit www.care-online.org  Grand Pacific Resort Management
(GPRM) is
located in Carlsbad, California. An award
winning company, Grand Pacific Resorts is one of the oldest and largest
vacation ownership companies based in California. Serving over 50,000
owner-families
every year, GPRM has developed and manages 15 properties. For more
information,
visit www.gprmgt.com.
Follow on Twitter @GrandPacificRM |
CARLSBAD, CA (September 20, 2011)
– Nigel Lobo, Vice President – Resort Operations of Grand Pacific
Resort
Management (GPRM) has been selected by