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MTech Surpasses 2,000 Hotel Milestone

As the leading provider of guest-response, asset protection and workflow automation solutions
nearly all the top names in hospitality trust MTech to help them improve guest experiences

Miami — September 14, 2011 — Today MTech is successfully helping more than 2,000 hotels, representing 250 hotel brands spanning 59 countries improve workflow, speed response times to guest requests, and even get guests into their rooms quicker than ever before. During a time when countless hotel companies were struggling to survive the turbulent economy, MTech experienced exponential growth by continuing to develop solutions that enabled hoteliers to provide better service at a lower cost. Perhaps that's why some customers have called the 18-year-young company: "The smartest company they have ever done business with."
MTech’s Internet-based software solutions significantly help properties ranging from 100 to 7,000 rooms maximize efficiency, reduce labor costs and greatly improve guest and staff satisfaction scores by implementing one of its award-winning quality-management solutions, including: HotSOS, REX and PMWorks. Using a Software as a Service (SaaS) delivery model, and with templates available in 7 languages, MTech helps 195,785 hotel employees (and growing) work to provide guests with issue-free stays all over the world.
“It is a huge honor for me that almost all of the top brands in hospitality  trust MTech to help them improve guest experiences," said Luis Segredo, MTech president. "We do not take that trust lightly.  We will continue to innovate and strengthen our infrastructure to ensure that the tools we provide are the best in the marketplace."
About MTech
Since 1993, MTech has developed and installed solutions to help hotels work smarter — not harder. The company serves more than 2,000 hotels in over 40 countries.  Focused on improving guest service by improving efficiency, MTech offers HotSOS, PMWorks, REX and now Libra OnDemand. All MTech solutions today are enterprise level, SaaS solutions that offer maximum value with limited investment.  MTech also provides consulting and training services to help customers achieve maximum value from their investments.  It serves its customers from data centers in Miami, Las Vegas and Hong Kong, and its company headquarters are in Miami. For more information on the company, please visit


Alberto Santana
Director of Sales
Tel: (786) 544-1105

Barb Worcester
Tel: 440-930-5770

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Also See: MTech Partners with SuiteLinq to Respond More Quickly to Guests' Service Requests; Seamless integration of MTech's Hotel Service Optimization System to the SuiteLinq marketing platform delivers the ultimate experience for guests and new revenue streams for owners / September 2011

Loews Hotels Migrating to MTech's HotSOS; The luxury hotel brand is now upgrading to MTech's Hotel Service Optimization System to heighten its already superior service delivery / Augsut 2011

McLaren Technologies Delivers the Latest in Guest Service Technology from MTech to the Internationally Renowned InterContinental Grand Stanford Hong Kong / June 2011

The Peabody Orlando Proactively Controlling Energy via MTech/Control Green Integration / May 2011

MTech's REX/Axxess Integration Fulfilling Guests' Requests for Service/No Service / April 2011

MTech / INNCOM Integration Streamlining Room Turns at Bardessono / March 2011

Droid™ Does . . . H2GO; MTech adds Android Device Support to its mobile HotSOS platform / January 2011

MTech Seeking Software Analyst/Developers to Support Growth; Miami-based company is growing its team to better handle its portfolio of hospitality applications, including HotSOS, REX, PMWorks and more . . . / November 2010

Guest Scores Rise for Platinum Hotels with Deployment of MTech's PMWorks; MTech's popular preventive maintenance solution is being used across all Platinum Hospitality Management properties; Since PMWorks was deployed, guest-service scores have soared / November 2010

Premier Hospitality Management Raising Productivity with PMWorks; Developed by MTech, the Web-based preventive maintenance solution maintains and extends the effective life of furnishings, fixtures and equipment at all 17 Premier Hospitality Management hotels / October 2010

Droid Does . . . REX: MTech adds Android Device Support to its Room Expeditor Tool; REX already running on iPod Touch and iPhone / June 2010

REX Room Expeditor from MTech Named 'Most Innovative Hospitality Technology' by HTNG / March 2010

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