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FCS Unveils Expanded Social Media Channels to Enhance
Global Client Communications

Provider of cutting-edge hospitality technology solutions launches newly redesigned
networking sites on Facebook and Twitter

Atlanta and Hong Kong — September 26, 2011 — FCS Computer Systems (FCS), a leading provider of comprehensive hospitality technology solutions, today unveiled completely redesigned and upgraded Facebook and Twitter pages, as part of a new global client communications initiative. Well known for providing the latest in guest-facing and back-end hospitality solutions, FCS is expanding its social media communications strategy to ensure that the latest trends are revealed through online marketing and communications. These new social media sites will be instrumental in conveying key company and product information to current FCS clientele around the world, as well as obtaining comments and feedback for future product development and growing the company’s already impressive market base.

As social networking continues to grow as a means to enlighten, engage and entertain, tools such as Facebook and Twitter are essential for businesses that wish to create a transparent, two-way dialogue with both clients and end users of the products they supply. With offices in more than 26 countries and clients spanning the globe, the new FCS Facebook page ( and Twitter page ( will provide company followers with an in-depth look at the company’s worldwide operations. On these sites, FCS will post general industry news in addition to company updates, press releases, photographs and tradeshow information. While the company has actively engaged with Facebook and Twitter from a corporate level, FCS executive Akina Ho will also be networking on an individual level through LinkedIn and the use of LinkedIn groups.

With Facebook experiencing a near 40% growth in 2010 and Twitter's users creating 55 million tweets per day, it was apparent that these were platforms FCS needed to take a serious look at for marketing purposes,” says Akina Ho, Vice President of Global Strategy and Business Development for FCS. “Being able to reach our target audience on their terms and communicate in a way that seamlessly integrates with their current methods of socialization will help FCS to create greater brand awareness.” 
Hospitality professionals including property managers, resale partners and journalists are encouraged to connect with FCS by liking and following @FCS_Hospitality. Those who participate in professional networking on LinkedIn can additionally request to connect with Akina Ho.
For more information on FCS and their portfolio of hospitality technology solutions, please visit
About FCS Computer Systems
Founded in 1982, FCS Computer Systems (FCS) is a comprehensive hospitality technology solutions provider with a presence in more than 26 countries worldwide. With nearly three decades of experience, FCS has provided extensive solutions to more than 4,000 hotels in over 8,000 installations across 32 countries.
FCS delivers a full suite of innovative hospitality solutions and services that function as solution architect for integrated resorts and international hotel chains, working on centralized solutions across multiple vendors. Its universal interface and billing solution can be installed on-site, or hosted either privately by a hotel chain or publicly by FCS. In addition, FCS WinVoice provides the leading voicemail solution on both analogue and SIP platform.
FCS e-Solution is a web-based suite of hotel operation applications comprised of five modular solutions — e-Connect, e-Engineering, e-Housekeeping, e-Recovery and e-Concierge. e-Connect provides centralized call center job dispatch management. e-Engineering is used for preventive maintenance and general engineering work order management. e-Housekeeping is for room assignment, inventory, and lost and found management. e-Recovery handles incidents and compensations. e-Concierge manages concierge services in a professional way. Each of the e-Solution applications will be available on the c-Solution platform, which is cloud enabled. Both e- and c-Solutions will be ported over to smart mobile devices as part of FCS m-Series Solutions. In addition, with the innovative FCS i-Guest applications, guests can access hotel services and request services via their own smart devices.
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FCS Marketing

Plan A PR & Marketing
Andrea Roland
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Also See: FCS Expands EMEA Headquarters in the United Kingdom / September 2011

FCS Universal Billing and Interface System Awarded HTNG Certifications; FCS UBIS earns certification by Hotel Technology Next Generation for compliance with web services and 2-way interface standards / August 2011

FCS Computer Systems Solution Now Rated "Avaya Compliant"; FCS WinExpress Version 2 application is compatible with key Avaya IP telephony solutions, and helps businesses like chain hotels or boutique hotels that require a reliable and economic call billing and voicemail solution to service their guests / June 2011

FCS Wins Prestigious HOSTEC Award / February 2009

FCS iServices Now a Nortel Select Product / January 2009
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