News for the Hospitality Executive |
Atlanta
and Hong Kong — September 26, 2011 — FCS Computer Systems (FCS),
a leading
provider of comprehensive hospitality technology solutions, today
unveiled
completely redesigned and upgraded Facebook and Twitter
pages, as part of a new
global client communications initiative. Well known for providing the
latest in
guest-facing and back-end hospitality solutions, FCS is expanding its
social
media communications strategy to ensure that the latest trends are
revealed
through online marketing and communications. These new social media
sites will
be instrumental in conveying key company and product information to
current FCS
clientele around the world, as well as obtaining comments and feedback
for
future product development and growing the company’s already impressive
market
base.
As social networking continues to
grow as a means to
enlighten, engage and
entertain, tools such as Facebook and Twitter are essential for
businesses that
wish to create a transparent, two-way dialogue with both clients and
end users
of the products they supply. With offices in more than 26 countries and
clients
spanning the globe, the new FCS Facebook page (http://www.facebook.com/FCSHospitality)
and Twitter page (http://twitter.com/FCS_Hospitality)
will provide company followers with an in-depth look at the company’s
worldwide
operations. On these sites, FCS will post general industry news in
addition to
company updates, press releases, photographs and tradeshow information.
While
the company has actively engaged with Facebook and Twitter from a
corporate
level, FCS executive Akina Ho will also be networking on an individual
level
through LinkedIn and the use of LinkedIn groups.
With Facebook experiencing a near 40% growth in 2010 and Twitter's users creating 55 million tweets per day, it was apparent that these were platforms FCS needed to take a serious look at for marketing purposes,” says Akina Ho, Vice President of Global Strategy and Business Development for FCS. “Being able to reach our target audience on their terms and communicate in a way that seamlessly integrates with their current methods of socialization will help FCS to create greater brand awareness.” Hospitality professionals including property managers, resale partners and journalists are encouraged to connect with FCS by liking Facebook.com/FCSHospitality and following @FCS_Hospitality. Those who participate in professional networking on LinkedIn can additionally request to connect with Akina Ho. For more information on FCS and their portfolio of hospitality technology solutions, please visit www.fcscs.com. About FCS Computer Systems Founded in 1982, FCS Computer Systems (FCS) is a comprehensive hospitality technology solutions provider with a presence in more than 26 countries worldwide. With nearly three decades of experience, FCS has provided extensive solutions to more than 4,000 hotels in over 8,000 installations across 32 countries. FCS delivers a full suite of innovative hospitality solutions and services that function as solution architect for integrated resorts and international hotel chains, working on centralized solutions across multiple vendors. Its universal interface and billing solution can be installed on-site, or hosted either privately by a hotel chain or publicly by FCS. In addition, FCS WinVoice provides the leading voicemail solution on both analogue and SIP platform. FCS e-Solution is a web-based suite of hotel operation applications comprised of five modular solutions — e-Connect, e-Engineering, e-Housekeeping, e-Recovery and e-Concierge. e-Connect provides centralized call center job dispatch management. e-Engineering is used for preventive maintenance and general engineering work order management. e-Housekeeping is for room assignment, inventory, and lost and found management. e-Recovery handles incidents and compensations. e-Concierge manages concierge services in a professional way. Each of the e-Solution applications will be available on the c-Solution platform, which is cloud enabled. Both e- and c-Solutions will be ported over to smart mobile devices as part of FCS m-Series Solutions. In addition, with the innovative FCS i-Guest applications, guests can access hotel services and request services via their own smart devices. To read the latest news and industry insights from renowned hoteliers, consultants and business owners across the globe, subscribe to FCS BuZZ. For more information and to subscribe to FCS BuZZ, visit http://www.fcscs.com. |
Media Inquiries, contact: FCS Marketing +852-3195-8085 [email protected] Plan A PR & Marketing Andrea Roland 407-908-0605 [email protected] |
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