News for the Hospitality Executive |
SCOTTSDALE,
DALLAS and LONDON (July 20, 2011)
– Carlson Hotels has renewed its contract
with Pegasus Solutions for the company’s agent-preferred Global
Commission Processing Services, which Carlson currently uses to
manage commission tracking
and payment for more than 1,000 Carlson hotels in 77 countries
worldwide. The three-year
agreement now includes the implementation of Pegasus’ Rules Engine and
User Interface, which empowers Carlson to
apply customized rate rules for commission transactions for its
Radisson®,
Country Inns & Suites By CarlsonSM, and Park Inn by
Radisson brands.
The Pegasus Rules Engine was pivotal to Carlson’s contract renewal due to the ability it affords Carlson to perform calculations for commissionable transactions based on various criteria they can implement and manage. This “rule setting” allows Carlson to develop a customized hierarchy of criteria appropriate for various transactions, according to Christine Brosnahan, vice president of global distribution and reservation services for Carlson Hotels. “Pegasus not only provides commission processing services that are sought-after by travel agents, but they also have developed and implemented a unique solution that makes our business more efficient and manageable,” said Brosnahan. “With the Rules Engine, we can perform commission calculations based on everything from rate, arrival or departure date, hotel, agency, region, or commissionable or non-commissionable rates, among others. We also benefit from the ability to manage our own rules in the system via a Web application to the User Interface.” Pegasus has a long-standing relationship with Carlson, providing information, technology and hospitality expertise to help improve Carlson’s hotel and travel management business. “The commercial relationship we have with Carlson Hotels is incredibly important to us, and we appreciate the value and trust they have put in us to continue it through another three years,” said Ric Leutwyler, chief operating officer of Pegasus Solutions. “They allow us to serve as an extension of their internal team, while also implementing solutions, like our Rules Engine and User Interface, which together serve as an extension of their in-house systems.” Pegasus Global Commission Processing through Carlson Hotels offers agents booking with Carlson’s four brands to receive bi-weekly commission payments via check or direct deposit in any of 37 currencies. As the preferred commission payment provider for more than 60,000 travel agencies worldwide, Pegasus processes more than USD 500 million in commissions annually, serving more than 35,000 properties, as well as the majority of travel distributors in more than 200 countries. About Carlson Carlson is a global hospitality and travel company headquartered in Minneapolis, Minn. Carlson encompasses more than 1,070 hotels, including, Radisson®, Country Inns & Suites By CarlsonSM, Park Inn by Radisson and Park Plaza®; more than 900 T.G.I. Friday’s® restaurants; and a majority stake in Carlson Wagonlit Travel®, the global leader in business travel management. Carlson operates in more than 150 countries and its brands employ about 170,000 people. http://www.carlson.com About Pegasus Solutions Pegasus Solutions is the world’s
leading provider of
technology and services to hotels and travel distributors, supplying
the
award-winning RezView® NG central reservation system, electronic
distribution
services, advanced agency commission processing and payment services,
and hotel
marketing representation services. Founded in 1989, Pegasus created and
launched the hotel switch, and today its customers include
approximately 90,000
properties around the globe as well as a majority of the world’s travel
agencies.
Additionally, Pegasus’ powerful
representation arm incorporates Utell® Hotels & Resorts and
Utell Connect
services that have been chosen by nearly 6,000 member hotels in more
than 130
countries. Pegasus is the hotel industry’s most experienced third-party
marketing, sales and reservations specialist. Pegasus also powers the
niche
consumer Web site www.hotelbook.com™,
dedicated to promoting independent and boutique hotels throughout the
world.
Headquartered in Dallas, Pegasus has 21 offices in 12 countries,
including
regional hubs in London, Singapore and Scottsdale, Arizona. For more
information, please visit www.pegs.com
or www.utell.com.
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Media Contacts: +44 (0)20 8490 4877 [email protected] Ariel Herr |