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Virtual Concierge Arrives in Asia with the Introduction of
Intelity’s ICE to The L Resort Krabi

The Luxury Lifestyle Resort Will Be the First in Asia to Launch Virtual Concierge Via iPads

Orlando, FL – August 10, 2011Intelity, creator of the world's first interactive guest service technology, has partnered with The L Resort Krabi to create a unique guest experience with ICE Touch (Interactive Customer Experience™) on iPad. The partnership marks the first time the technology has been deployed in Asia and will provide guests with the power to customize their individual stays and increase the overall efficiency of the resort’s operations.

Click here to watch ICE videoIntelity's award-winning ICE technology will be available via iPads in each guestroom making it possible to order 24-hour room service, schedule an in-room massage, arrange transportation or access up to 30 additional amenities from anywhere in the resort simply with the touch of a finger. Through the technology the resort is able to provide guests with a way to access, review and order services without even so much as a phone call, bridging the gap of communication between staff and guests in real time.
“Since opening our doors in 2007 we have nearly quadrupled in size with properties in North America, Latin America, the Caribbean, Europe and now Asia,” said Intelity CEO, David Adelson.  “Our partnership with The L Resort is yet another milestone for Intelity and marks a significant step in our global expansion.”
Scheduled to open August 15, The L Resort is located in the breathtaking Ao Nang beach area of the Krabi Province, Thailand. The property strives to create an environment that has a synergy between nature and the modern amenities.  The deployment of ICE technology has enabled the resort to uphold its commitment to the environment while still maintaining a high level of luxury for guests.  In fact, the technology provides remarkable service while at the same time reducing printing costs by up to 90 percent.
In addition to the guest benefits and environmental impact the customization of the guest interface reflects The L Resort’s brand messaging allowing the property to express its individual style and personality including a message from Professor von Puppet inviting guests to, “do their thing at The L.”

About Intelity
Intelity, headquartered in Orlando, Florida, is a hospitality software solution company focused on the self-service marketplace. Its ICE software with guest interface and “ICS” (ICE Control System) backend management was the recipient in 2011 of the industry’s “Most Innovative Hospitality Technology” award in a global vote by hoteliers. Intelity designs its software/hardware products with a focus on generating higher hotel revenues, reducing operating costs and increasing guest satisfaction. Become acquainted with ICE and learn what Intelity’s hotel partners are saying on the Intelity website .

For more information please call 1-888-RevPAR-1 (1-888-738-7271) or follow us on Twitter (

For Intelity:
Janelle Thadhani/Shannon O’Malley
Cheryl Andrews Marketing Communications
Tel:  (305) 444-4033

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Also See: The Palmer House Hilton Introduces Virtual Concierge to Guests of Historic Hotel; Hotel partners with Intelity ICE to offer guests hospitality services via their mobile device / August 2011

Intelity ICE Expands Offerings to Include the Android Platform / June 2011

Intelity Introduces the Future of Hospitality at HITEC; Award Winning ICE Technology continues to revolutionize the hospitality industry / June 2011

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Intelity and OpenWays Joining Forces to Offer the Most Comprehensive Mobile Guest Experience with Hotel Efficiency in Mind / May 2011

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Hilton Inn at Penn and Intelity Ice Partner to Create Green Luxury; Two revolutionary brands bring sustainability and technology together and make a difference / May 2011

Intelity Changing the Hotel Industry…One App at a Time; Award Winning ICE Technology Revolutionizes the Hotel Guest Experience / April 2011

Intelity ICE Becomes the Latest Technology to Help Hotels Reach Sustainability Goals; In-room guest facing technology delivers significant energy savings and virtually eliminates in-room printing costs / April 2011

Morgans Hotel Group Garners Visionary Award for Intelity ICE Touch on iPad at Royalton Hotel; ICE technology generates tens of thousands of dollars in food and beverage revenue / April 2011

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Intelity ICE Touch on iPad Awarded “Most Innovative” Hospitality Technology for 2010; Hoteliers Vote ICE Touch on iPad the Best in Guest Services Technology / March 2011

Morgans Hotel Group Expands In-room iPad Program featuring Intelity ICE Technology; Mondrian Soho New York Debuts with Virtual Access to Guest Services / March 2011

World’s Largest JW Marriott Opens with Intelity’s ICE Software Available in Every Room; JW Marriott Indianapolis Downtown guests can interactively order hotel amenities with ease / February 2011

Intelity ICE Technology Enhances Guest Experience at New York’s Plaza Hotel; The Iconic New York Hotel Launches Virtual Concierge Featuring iPads with Intelity Technology / February 2011

Hotels Generate Higher Revenues and Lower Costs With Intelity’s ICE TV / April 2010

Intelity Announces Vice President of Hospitality Sales / April 2010

Intelity’s ICE Offers Real-Time Solutions to Generation Y Travelers / April 2010

Intelity’s ICE Wins at Hotel Technology Next Generation Event / March 2010

Intelity To be First in Hospitality iPad Revolution With ICE Canvas / January 2010

Intelity Creates Affordable ICE Mobile iPhone Application For Hotels / January 2010

Intelity’s ICE is Welcomed into Boutique Hotels Throughout the U.S. / July 2009

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