.
Makes Sure
No Guest Requests are 'Lost in Translation'runtriz™ launches a global communication platform and content management system
that offer dynamic, multi-language capabilities for hotel staff and guest
Visit Booth 1835 at HITEC
|
News for the Hospitality Executive |
Makes Sure
No Guest Requests are 'Lost in Translation'
Los
Angeles – June 22, 2011 – runtriz™ now makes its suite of mobile
communications, marketing and on-demand services available to hotel
properties
and their guests in one of 57 languages via its dynamic communication
platform
and content-management system. The solution is on display this week at
the
Hotel Industry Technology Exposition & Conference (HITEC) in Booth
1835 at
the Austin (Texas) Convention Center.  The runtriz™ Hotel Evolution platform offers hotel guests access to all property services at their fingertips via any device – smartphone, tablet or laptop – anytime, anywhere, and pre- or post check in. For hotel staff, it enables them to communicate with their guests more efficiently and effectively than ever before, plus capture key data to drive a richer guest experience and significant, incremental revenues. "We are very excited to launch the newest version of our global communications platform and content management system that offer our clients the opportunity to engage their guests in 57 languages," said Matt Allard, runtriz™ founder and CEO. "It's quite difficult for a hotel to offer personalized service if they can't communicate their services and amenities offerings in guests' native language. With deployments in several countries across multiple continents, we are making all mobile content multi-language compatible. “If a non-English speaking traveler is visiting the United States, for example, she can view information on Hotel Evolution and submit service requests, all in her native language," he said. "Equally important, all communications submitted by the guest are automatically translated into English within the platform, and distributed in real-time to the appropriate hotel department. It's an extremely flexible program that takes personalization of guest services to a new level." Two-thirds of the world do not speak English, yet most U.S.-developed mobile services platforms don't support the needs of non-English speaking travelers. runtriz™ has done everything possible to ensure that all guest requests can be communicated in a language that benefits both those sending requests for service and those receiving the requests. Foreign travelers are frequently intimidated by having to communicate in person or over the phone with hotel staff that don’t speak their native language. Even worse, they often don’t communicate at all. Hotel Evolution makes it easy for all guests and hotel staff to communicate with one another, and ensures that guests have the positive and complete experience they deserve. HITEC attendees are encouraged to stop by the runtriz™ Booth No. 1835 to see how quickly and easily a hotel's app can be translated into one of 57 languages. To pre-schedule an appointment at the premier hotel technology event, call Chad Fisher at (323) 230-9727. For more information on the products and services runtriz™ offers, please visit its website at www.runtriz.com. About runtriz™  runtriz™ is the premier Los
Angeles-based global hospitality network specializing in mobile
solutions
for innovative hospitality brands. The firm has developed cutting
edge
interactive applications that allow their partners to provide customers
with
unparalleled service. The brand’s portfolio of services, including the
highly
lauded Hotel Evolution application, puts consumers back at the center
of the
value proposition by placing retail, hospitality and residential
services in
the palm of their hands. For more information, visit runtriz.com |
| Contact:
Matthew Allard Barb Worcester |