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INNCOM's Automated In-Room Controls Now on
Intelity's ICE Touch for iPad

By allowing guests to remotely control room temperature, lighting, drapes and alarm clock from
their iPad regardless if they are on property or not, INNCOM and Intelity are increasing hotel
efficiency while setting new standards for guest satisfaction and convenience;

Visit INNCOM in Booth 101 and Intelity in Booth 615 at HITEC

Niantic, Conn. and Orlando — June 15, 2011 —INNCOM and Intelity have joined forces to provide travelers with the ultimate hotel experience. By adding INNCOM's Integrated Room Automation Systems (IRAS) to Intelity ICE (Interactive Customer Experience™) Touch on iPads, guests can now control room temperature, lighting, drapes and alarm clock directly from their iPad tablet computers -- even when they are not in their rooms. The solution will be on display at HITEC, June 21-23 at the Austin (Texas) Convention Center in Booth 101 and Intelity Booth 615.

INNCOM is the international hospitality-industry leader in advanced guestroom automation systems for hotels and resorts. IRAS is INNCOM's customizable multi-purpose platform that provides the ultimate in convenience and in-room guest controls. Intelity is the hospitality software developer of ICE, the award-winning integrated, customizable, branded interface that enables hotel guests to request all services instantly via in-room tablet, TV, laptop or mobile device.

"By placing the INNCOM IRAS on our ICE guest interface, Intelity is giving travelers real-time finger-tip control over their hotel experience," said David Adelson, Intelity founder, president and CEO. "Once a guest has registered with the hotel, downloaded its app and received password authentication, they can begin interacting with the property via ICE from virtually anywhere."

Adelson explained that through the INNCOM/Intelity partnership, an international guest, for example, who had been traveling all night and arriving at his or her destination early morning, can order room service, pre-set the room temperature, dim the lights, close the drapes, and set the alarm clock directly on their iPad while still in the taxi in route to the hotel.

"In this way, Intelity is taking self-service to the next level by not only allowing guests to order in-room dining, request housekeeping services, receive information about local restaurants and attractions, check airline flight information, print boarding passes, and learn about special promotions, but they now have complete control over their room environment," Adelson said. "This provides a valued convenience to the guests by enabling them to use the ICE to control in-room electronics and it provides sustainable operational benefits as well by putting energy controls at a guests fingertips -- wherever that guest may be."

Sustainability Benefits
A guest's iPad can also be configured to display room temperature, activate Privacy/Make-Up-Room and include INNCOM's ecoMODE® that empowers guests to push a green button on the in-room e4 Smart Digital Thermostat to conserve energy. When not being used for those functions, it can display a rotating series of images chosen by the property while docked on the charging station.

John Tavares, INNCOM VP Sales and Marketing, said INNCOM is striving to deliver mobile solutions that give guests memorable, positive experience while using technology that they are familiar with and extremely comfortable using.

"Hotel guests -- especially those in the luxury segment -- have come to depend on INNCOM's in-room controls that previously were only available to them via our bedside or tabletop control units," Tavares said. "Today, through Intelity, we are able to offer the same controls to guests right from their iPads, making their personal mobile device the source of property information in the guestroom. Not only is this raising service standards to new levels expected by today's travelers, but it greatly helps to support branded and independent 'green' programs."

INNCOM's IRAS on Intelity's ICE platform can be experienced at HITEC, June 21-23 at the Austin (Texas) Convention Center in both the INNCOM Booth No. 101 and Intelity Booth No. 615. To pre-schedule an in-person demonstration, call John Tavares at (860) 739-4468 x1144 or email [email protected]. To pre-schedule a demo of Intelity, call Phil Schwartz a (407) 965-2198 or email [email protected].

About INNCOM: Founded in 1986, INNCOM develops, manufactures, and markets advanced guestroom control systems for the global lodging industry. The company’s product line ranges from programmable digital thermostats to fully integrated energy management, lighting control and communication systems. All INNCOM products are designed to enhance guest comfort, safety and satisfaction while increasing bottom line profits for property owners. INNCOM systems are installed in more than 800,000 guestrooms in many of the most prestigious hotels in 49 countries.

About Intelity
Intelity, headquartered in Orlando, Florida, is a hospitality software solution company focused on the self-service marketplace. Its ICE software with guest interface and “ICS” (ICE Control System) backend management was the recipient in 2011 of the industry’s “Most Innovative Hospitality Technology” award in a global vote by hoteliers. Intelity designs its software/hardware products with a focus on generating higher hotel revenues, reducing operating costs and increasing guest satisfaction. Become acquainted with ICE and learn what Intelity’s hotel partners are saying on the Intelity website  . For more information please call 1-888-RevPAR-1 (1-888-738-7271) or follow us on Twitter (


Barb Worcester 
[email protected]

John Tavares
 860.739.4468 x1144
[email protected]

Janelle Thadhani/Shannon O’Malley
Cheryl Andrews Marketing Communications
Tel:  (305) 444-4033
[email protected]
[email protected]

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