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HITEC Perspective - Day One

A recap of personal experiences from the Hospitality Upgrade and Hotel-Online Staff

by Kate O'Neil
June 21, 2011

This my third HITEC and it's already the most exciting.  I bet that this will be one of  the most enlightening HITECs for folks who've attended many more years than I have as well. I'm going to give you a little recap of my day yesterday. (Look for one from a member of the Hospitality Upgrade/Hotel-Online team each day this week)!

 I was able to attend a couple of sessions at HSMAI's Revenue Optimization Conference yesterday morning. The attendance was the biggest standout this year. I don't have the exact numbers, but I wouldn't be surprised if it doubled in size from last year. I particularly liked the opening panel's session. If anyone gets the opportunity to speak with Randy Smith of STR about the trends in the industry, I suggest you do. He has a way of presenting complex data in a way that is simple to understand, yet very thought-provoking.

Did anyone see an empty seat at the opening session of HITEC? I didn't. I saw a tweet that said there were over 1,000 people in attendance. That's great! The most interesting part about Randi Zuckerberg's speech was her reaction to a question from the crowd about privacy. She informed the attendee about the various privacy settings, but then said very seriously that, "It's our fault for not making you fully aware of the privacy settings." I thought that was great. Facebook is one of the most influential companies of our lifetime and her tone made it sound like she took personal responsibility for someone not knowing the full capabilities of her product. That must be part of Facebook's secret sauce.

left to right: Michelle Renn, Hotel-Online; Geneva Rinehart,
 Kate O'Neil and Dean  DeNeefe all from Hospitality Upgrade

I went to HFTP's reception and to two more parties after that which were fun. It's great to see so many familiar faces! There was one bad part about yesterday though; I wore new shoes on the first day of HITEC. What a rookie move.

Kate O'Neil is Associate Publisher for Hospitality Upgrade magazine.
Kate O'Neil
Hospitality Upgrade

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