CHERRY HILL, New Jersey – March 30, 2011 - Tiare Technology announced today
that it has been selected by one
of the world’s leading international hotels, Pan Pacific Kuala Lumpur
International Airport, to install their patented VIPSeat™ Restaurant
solution.  The
VIPSeat Restaurant solution allows restaurant diners to easily
view and place orders directly from their table to order food, wine and
cocktails. The VIPSeat Restaurant solution uses an Apple
iPad tablet or other wireless device with Tiare’s proprietary
software. The system displays extensive information
about the restaurant’s menu items including descriptions of the
cuisine,
photos, and other details about the venue.
Pan Pacific Kuala
Lumpur International Airport is on the forefront of introducing guest
technology and is the first hotel in Asia to launch the Tiare
Technology
system. Hans G. Winsnes, General Manager
of Pan Pacific Kuala Lumpur International Airport strives to provide
his guests
with unparalleled service and the latest in hospitality
technology. “Tiare’s VIPSeat Restaurant solution will
allow our guests to experience a unique type of personalized
service.” Winsnes adds, “This platform will enable us
to enhance our operational efficiencies in order to better deliver the
high-quality
amenities and service excellence that
our guests expect.”
“Pan Pacific is a brand that places a high value on anticipating and exceeding guest expectations. We are excited and honored to be selected by Pan Pacific Kuala Lumpur International Airport - a leader in embracing emerging technology to help achieve this goal,” says Julie Werbitt, CEO of Tiare Technology.  The
VIPSeat Restaurant system can be customized to fit the needs of any
restaurant.
“The capability to reflect our esthetic and branding, as well as the
system’s
flexibility to meet our operational requirements were the benefits over
other
solutions,” says Winsnes. The system can
be configured so orders are transmitted directly to the hotel POS
system or used
in stand-alone mode with guests viewing items and staff assisting with
selections. The optional handheld wireless
staff unit provides access to guest information such as order history
and
preferences so staff may interact with guests and provide a highly
personalized
service experience. The device also provides for service efficiencies
by
informing staff when orders are ready for pick up and when a guest
needs
service. Staff can also use their device to place orders directly to
the POS
system.The VIPSeat Restaurant solution provides the ability to update information in real time, allowing for more efficient management of menus and helping ensure a guest is never disappointed by viewing a choice that’s out of stock. This flexibility allows food and beverage managers to take advantage of surplus inventory, remove items that are not moving, and hide selections that may be temporarily unavailable. The system is also an eco-friendly solution that helps reduce waste. “Eliminating the printing and distribution costs of a traditional menu while promoting an environmentally conscious platform to our customers is part of Tiare’s commitment to a green business model,” says Werbitt. “When you think about how many tons of menus and advertising materials are discarded every year worldwide, the VIPSeat Restaurant system is a logical answer for reducing a restaurant’s overall paper consumption,”  Tiare Technology develops and
markets to the global hospitality
and leisure industry wireless communication products and software
services that
increase revenue, generate labor savings, and enhance customer service.
The company
offers solutions that allow guests at hotels, resorts, casinos, cruise
ships, restaurants,
stadiums and other leisure locations to order food, beverages,
merchandise and
services using wireless devices featuring proprietary software and
wireless
technology. Tiare products include intelliChaise™, VIPSeat™ Restaurant, VIPSeat™
Gaming, VIPSeat™
Stadium, Wireless
WineList™ and
Tiare GuestBook™ ordering systems. The solutions offer interfaces to major Point
of Sale systems. Tiare is dedicated to
preserving the environment and its products seek to eliminate, where
possible,
the use of paper – promoting an eco-friendly platform to provide guests
with
information and services. Founded in 2002, Tiare Technology is a
privately held
corporation and the product platform has been granted international
patent
protection. For more
information,
visit www.tiaretech.comAbout Pan Pacific Kuala Lumpur International Airport Inspired by the KL International Airport’s “airport in the forest and forest in an airport” theme, the hotel is linked to the airport via a sky bridge. Everything about the hotel is designed to meet the needs of the business traveler. From a convenient check-in counter at International Arrival Hall of the airport, buggy service to and from the hotel, secretarial services at all hours of the day and night, 24-hour health club, sumptuous food and beverage outlets to wireless broadband internet access. Warm and friendly associates provide prompt and attentive service at all times. Pan Pacific Kuala Lumpur International Airport has recently been awarded for the third time as ‘The BrandLaureatte Awards’ in the Best Brands in Airport Hotel category. Over the years, the hotel was awarded ‘The Best Airport Hotel in Asia by Business Asia magazine for 7 years’, ‘Asia’s Leading Airport Hotel for 2 consecutive years by World Travel Awards’, ‘World’s Leading Airport Hotel for 2 consecutive years by World Travel Awards’, and ‘Global Luxury Airport Hotel by World Luxury Hotel Awards’. For more information, please contact: Pan Pacific Kuala Lumpur International Airport Sharon Wong Sales & Public Relations Manager DID: (603) 8778 0050 Tel: (603) 8787 3333 Mobile: 012 303 1597 Fax: (603) 8787 1168 Email: [email protected] Products
or services mentioned herein may be the
trademarks of their respective owners |