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Homewood Suites by Hilton Names Homewood Suites by Hilton Mobile-East Bay/Daphne,
Alabama as its Top Performing Hotel for 2010

Recognizes More than 300 Other Properties as Top Performers

MCLEAN, VA – March 7, 2011 – Homewood Suites by Hilton , the international brand of all-suite, residential-style hotels, today announced its top performing properties of 2010. The results are based on three key components: quality assurance audits measuring cleanliness, condition and brand standards; customer satisfaction scores rating staff service; and the quality of the hotel’s physical accommodations.

Twenty-six hotels from the brand’s portfolio of more than 300 properties were included in this year’s list.  Hotels receive a trophy, monetary prize and special recognition during a series of regional brand meetings.

L-R:  Bill Duncan, Global Head, Homewood Suites; Sandy Caruso, DOS; Chuck Cuff, GM;
Frank Siatta, Sr. Director, Brand Performance Support; Dawn Koenig, VP, Brand Performance Support;
Don Willingham, Sr. Director, Brand Sales; Carla Raynor, VP, Marketing; Roy Johnson, Director, Quality and Innovation.

The top performing hotel received special recognition with a “Connie” Award, named after Hilton Worldwide’s founder Conrad Hilton. This year’s Connie Award winner is the Homewood Suites by Hilton Mobile-East Bay/Daphne, AL.  The property is overseen by General Manager, Chuck Cuff, and Director of Sales, Sandy Caruso.

Additional Merit winners included:
  • Charleston/Airport Convention Center, SC – GM: Torri Jennings; DOS: Connie Armstrong
  • Fort Myers Airport/FGCU, FL – GM: Debbie Clark; DOS: Maureen Killeen
  • Dallas-Frisco, Texas – GM: Joel Welborn; DOS: Michelle White
  • Yuma, AZ – GM: Lorraine R. Cruz; DOS: Wayne Rooks
  • Denton, Texas – GM: Michaela Auchard; DOS: Alana Sanders
  • Denver Tech Center, CO – GM: Todd Dickson; DOS: Linda Aulisio
  • Birmingham South-Inverness, AL – GM: Gayle Wilkinson; DOS: Kelle Cantavespre
  • Phoenix Chandler/Fashion Center, AZ – GM: John Paul Villarreal; DOS: Betty Ann Spadaro
  • Dover (Rockaway), NJ – GM: Chad Newman; DOS: Gina Doyle
  • Falls Church – I-495 @ Rt. 50, Va. – GM: Jean-Pierre Gaster; DOS: Bob Duffey
  • San Diego Airport/Liberty Station, Calif. – GM: Rick Brown; DOS: Jaci Sims
  • Phoenix/Avondale, AZ – GM; Anna Fuchs; DOS: Toni Linder
  • Toronto – Oakville, Ontario, Canada – GM: Alexandru Matei; DOS: Christina Anderson
  • Huntsville/Village of Providence, AL – GM: Tricia Gonterman; DOS: Jennifer Middleton
  • Oklahoma City – West, Okla. – GM: Jenny Hankins; DOS: Debi Baxter
  • Pensacola-Airport (Cordova Mall), FL – GM: Cindy Hasty; DOS: Courtney Brooks
  • Fort Collins, Colo. – GM: Kent Stine; DOS: Lindsay Van Orden
  • Salt Lake City – Downtown, Utah – GM: Monica Franco; DOS: Mele Makaui
  • Lancaster, Calif. – GM: Andrea Morris; GM: Lindsay Giampietro
  • McAllen, Texas – GM: Roxanne Pequeno; DOS: Cynthia Ehler
  • Palm Beach Gardens, Fla. – GM: Liz Oliver; SM: Jennifer Devereaux
  • New Orleans – Downtown, La. – GM: Dennis Pearse; DOS: Keith Normand
  • Plano-Richardson, Texas – GM: Jennifer Ross; DOS: Amie Thompson
  • Boise, ID – GM: Robby Senisbaugh; DOS: Jennifer Reed
  • Albany, NY – GM: Robert Huber; DOS: Jean D’Angelo
  • Louisville-East, Ky. – Audra Axtell; DOS: Colleen Kempf
The brand received ties in both Top General Manager and Director of Sales of the Year categories with the following winners:

General Manager of the Year
  • Dennis Pearse – New Orleans-Downtown, La.
  • Gayle Wilkinson – Birmingham South-Inverness, AL
Director of Sales of the Year
  • Keith Normand – New Orleans-Downtown, La.
  • Michelle White – Dallas-Frisco, Texas
About Homewood Suites
Launched in 1989, the Homewood Suites by Hilton brand today has more than 300 hotels open with approximately 80 in the development pipeline.  Beyond its spacious suites and home-like amenities, additional guest features include an on-site Suite Shop convenience store, complimentary grocery shopping services*, a complete business center, and laundry services at most locations.

About Hilton Worldwide
Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.  For 92 years, Hilton Worldwide has been offering business and leisure travelers the finest in accommodations, service, amenities and value.  The company is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Its brands are comprised of more than 3,600 hotels and 600,000 rooms in 82 countries and include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, Doubletree, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations.  The company also manages the world-class guest reward program Hilton HHonors®.  For more information about the company, visit

*Guest pays for groceries. Other restrictions apply.


Brad Carmony
Homewood Suites Brand Communications
+1 901 374 6518


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Also See: Homewood Suites by Hilton Opens 122-suite Homewood Suites by Hilton Charlotte/Aryrsley in Charlotte, North Carolina Owned by Ayrsley Hotel Associates II, LLC and Managed by Griffin Stafford, LLC / March 2011

2010 Workstyles Study from Homewood Suites by Hilton Reveals that Division Between Professional and Personal Lives of Business Travelers Continues to Erode; Hotel Amenities and Conveniences of Home Highly Valued / August 2010

Valleydale Hospitality Opens 113-suite Homewood Suites by Hilton in Hoover, Alabama; Property to be Managed by Triad Property Management / February 2010

Homewood Suites by Hilton Wraps Up 2009 with 286 Hotels and a Development Pipeline of 120 Planned Properties / December 2009

Homewood Suites by Hilton Enters 20th Year with Nearly 300 Properties; Opened its First Hotel in Omaha, Nebraska on August 23, 1989 / August 2009

Cotton Center Hospitality and Henderson Hospitality Open Newest 125 Suite Homewood Suites by Hilton® in Phoenix, Arizona / July 2009

Hilton Hotels Names Top Developers for Hampton, Hilton Garden Inn and Homewood Suites Brands / March 2007

Homewood Suites by Hilton® Details Core Initiatives for 2007, Includes Employee Training with Video iPods / January 2007

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