News for the Hospitality Executive |
MCLEAN, VA
– March 7, 2011 – Homewood
Suites by Hilton
, the
international brand of all-suite, residential-style hotels, today
announced its
top performing properties of 2010. The results are based on three key
components: quality assurance audits measuring cleanliness, condition
and brand
standards; customer satisfaction scores rating staff service; and the
quality
of the hotel’s physical accommodations.
Twenty-six hotels from the brand’s portfolio of more than 300 properties were included in this year’s list. Hotels receive a trophy, monetary prize and special recognition during a series of regional brand meetings. L-R: Bill Duncan, Global Head, Homewood Suites; Sandy Caruso, DOS; Chuck Cuff, GM; Frank Siatta, Sr. Director, Brand Performance Support; Dawn Koenig, VP, Brand Performance Support; Don Willingham, Sr. Director, Brand Sales; Carla Raynor, VP, Marketing; Roy Johnson, Director, Quality and Innovation. The top performing hotel received special recognition with a “Connie” Award, named after Hilton Worldwide’s founder Conrad Hilton. This year’s Connie Award winner is the Homewood Suites by Hilton Mobile-East Bay/Daphne, AL. The property is overseen by General Manager, Chuck Cuff, and Director of Sales, Sandy Caruso. Additional Merit winners included:
General Manager of the Year
Launched in 1989, the Homewood Suites by Hilton brand today has more than 300 hotels open with approximately 80 in the development pipeline. Beyond its spacious suites and home-like amenities, additional guest features include an on-site Suite Shop convenience store, complimentary grocery shopping services*, a complete business center, and laundry services at most locations. About Hilton Worldwide Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For 92 years, Hilton Worldwide has been offering business and leisure travelers the finest in accommodations, service, amenities and value. The company is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Its brands are comprised of more than 3,600 hotels and 600,000 rooms in 82 countries and include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, Doubletree, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®. For more information about the company, visit www.hiltonworldwide.com. *Guest pays for groceries. Other restrictions apply. |
Contact: Brad Carmony Homewood Suites Brand Communications +1 901 374 6518 [email protected] |