News for the Hospitality Executive
CHICAGO (March 9, 2011) – The hotelier members of Hotel Technology Next Generation (HTNG) awarded the 2010 Most Innovative Hospitality Award to Intelity’s “ICE Touch on iPads” at the association’s Members’ Meeting last week. Applications focusing on guest mobility were valued highly this year. In addition to ICE Touch on iPads, members voted the MobileAccessVE product from Corning MobileAccess, and Allegro Mobile-Web-Kiosk Check-in/Out Solution from Ariane Systems, as runners-up. HTNG senior officers presented the awards at the 7th Annual Members’ Meeting of HTNG in San Diego, California on March 3.
Hotel members selected the winners by voting for their choice of the 17 different technology entrants whose products covered a wide range of hospitality technologies and systems, including entertainment systems and devices, guest services tools, property management systems, room controls, and booking systems.
In regards to Intelity’s product being selected as the winning technology, David Adelson, Intelity’s president and CEO said, “Winning the HTNG Innovation award is truly transcendent. The entire Intelity team is proud to receive this significant recognition of our software.”
The winning technology, ICE (Interactive Customer Experience™) Touch on iPads, presents the hotel guest with the full array of hotel services (thirty or more depending on the hotel). An iPad is assigned to each guestroom where it is mounted on special stands or cases. With the touch of their finger, guests can order in-room dining, turn downs and wake-ups, request restaurant reservations, book transportation, make housekeeping requests and other services. In 2010, following the introduction of the iPad tablet, Intelity developed a guest interface that was deployed in September at the Royalton Hotel in New York City. Since then, it has been deployed at New York’s Plaza Hotel. Others, including the Hilton Inn at Penn in Philadelphia, will be premiering soon. This is Intelity’s second year on the award stand: last year, their ICE software product was runner-up.
This year’s first runner-up technology, from Corning MobileAccess, focuses on personalizing the guest experience by providing guests with high quality access to their mobile content and services such as streaming video and gaming. The MobileAccessVE architecture enhances hotels’ cellular coverage by leveraging existing LAN cabling for cellular signal distribution while maintaining full Ethernet and wireless LAN capabilities. MobileAccessVE allows hotels to address 2G/3G as well as 4G services. With this technology, hotels have a cost effective, quickly deployable, non-disruptive path to migrate to premium LTE service, with smart MIMO antenna technology, and the ability to support migration to enterprise femtocell solutions as guest bandwidth demands increase.
Allegro Online-Mobile-Kiosk Check-in/out Solution from Ariane Systems was the second runner-up this year. Allegro’s self-service technology allows guests to check in/out, pay, and manage their reservation from any web-enabled device, including cell phone, PC, laptop, PDA, iPad or even the lobby kiosk. Leveraging the power of a fully-featured “cloud-based” platform, Allegro automatically detects the device used during check-in and sends notifications and instructions to the guest via “push mode.” Through integration with OpenWays mobile key technology, it is possible to bypass the traditional “front desk” completely, as guests can use their mobile phone as a securely encrypted room key.
The voting this year resulted in the top three technologies being significantly ahead of the other contenders but, for the second year in a row, hotelier voting resulted in a tie for runner-up positions. HTNG applied the contest’s tie-breaker policy which applies the votes of industry consultants. Their vote put the Corning MobileAccess product into the first runner-up spot over Ariane Systems.
The other entrants for the award also included these products (in alphabetic order, by vendor name):
About Hotel Technology Next Generation
The premier technology solutions association in the hospitality industry, HTNG is a self-funded, non-profit organization with members from hotel and hospitality companies, technology vendors to hospitality, and other industry members including consultants, media, and academic experts. HTNG’s members participate in focused workgroups to bring to market open solution sets addressing specific business problems. HTNG fosters the selection and adoption of existing open standards. Where necessary, it also develops new open standards to meet the needs of the global hospitality industry.
Membership in HTNG is open to hotel and hospitality companies, technology vendors to hospitality, consultants, academics, press and others. Currently more than 400 corporate and individual members from across this spectrum, including most of the world’s leading hotel companies and technology vendors, are active HTNG participants. HTNG’s Board of Directors alone represents more than 2.3 million guest rooms. Workgroup proceedings, drafts, and specifications are published for all HTNG members as soon as they are created, encouraging rapid and broad adoption. Specifications are released to the public domain as they are ratified by the workgroup. For more information, visit www.htng.org.
Hotel Technology Next Generation
+1 (847) 303-5560
Chief Marketing Officer
+1 (407) 965-2198
For Corning MobileAccess:
+1 (828) 901-5189
For Ariane Systems:
VP Sales & Marketing
+1 (514) 295-5944
Speakers and Issues on the Agenda for Hotel Technology Next
Generation's 7th Annual North American Members' Meeting; Topics Include
IT-Free Hotels and the Changing Face of Credit Card Breaches /