News for the Hospitality Executive
2010 Radisson Employee of the Year Award Presented to Albina
CALGARY, Alberta, Canada (Mar. 16, 2011) – Radisson announced that it has selected Albina Valentim, housekeeper at the Radisson Hotel Calgary Airport, with the 2010 Radisson Employee of the Year Award. Valentim was chosen from over 21,000 Radisson employees in North America.
The Employee of the Year Award is presented to an employee that exemplifies the brand’s Yes I Can! service philosophy to deliver vibrant, contemporary and engaging hospitality. Thorsten Kirschke, chief operating officer, Carlson Hotels and president, Carlson Hotels, Americas, presented the award to Valentim at the company’s recent Global Business Conference.
Marcel Berube, general manger of the Radisson Hotel Calgary Airport noted Albina, who has been with the hotel since 1988, is well loved by both associates and guests. Treating the hotel like her second home, she is constantly in the lobby ensuring that the first impression for everyone who walks through the door is positive. All tasks she performs are done to perfection. “Because she has been with this hotel for so long, most of her WOW moments are probably taken for granted,” says Berube. “That’s just Albina, dependable, service-oriented, happy, and empowered daily.”
This award recognizes those individuals who exhibit outstanding characteristics that help create memorable experiences for guests and employees. They display a commitment to teamwork and go above and beyond in contributing to the overall success of a hotel.
Radisson is expanding as one of the world’s most attractive, globally consistent, first-class, tiered brands with a range of World of Radisson features that are empathetic to the challenges of modern travel, including the 100% Guest Satisfaction Guarantee.
For reservations and more information, visit www.radisson.com.
Carlson is a family-owned, global hospitality and travel company headquartered in Minneapolis, Minn. Carlson encompasses more than 1,070 hotels, including Radisson®, Country Inns & Suites By CarlsonSM, Park Inn® and Park Plaza®; more than 900 T.G.I. Friday’s® restaurants; and a majority stake in Carlson Wagonlit Travel®, the global leader in business travel management. Carlson operates in more than 150 countries and its brands employ about 150,000 people. http://www.carlson.com
New Construction 120-room Radisson Hotel Being Built at Calgary
International Airport, Expected Opening Date of March 2012 /