News for the Hospitality Executive
Grand Resort Hotel & Convention Center in Pigeon
Forge, Tennessee Earns the
Tarnished Title of America’s Dirtiest Hotel
TripAdvisor Identifies the
Grimiest U.S. Hotels for 2011
NEWTON, Mass. — January 25, 2011— TripAdvisor®, the world’s largest travel site*, today announced the top 10 dirtiest hotels in America, according to traveler ratings for cleanliness on TripAdvisor. Now in its sixth year, and true to its promise to share the whole truth about hotels to help travelers plan their trips, TripAdvisor names and shames the nation’s most hair-raising hotels.
This year, the tarnished title of America’s dirtiest hotel goes to Grand Resort Hotel & Convention Center, in Pigeon Forge, Tennessee. The southern belle hotel failed to charm TripAdvisor travelers; 87 percent of those who reviewed it recommended against staying there. The unpopular property elicited such hotel review titles as “Worst Hotel Stay of My Life,” “Stay Anywhere Else But Here,” and “Absolutely Horrible!”2011’s Top 10 Dirtiest Hotels in the U.S.:
1. Grand Resort Hotel & Convention Center – Pigeon Forge, Tennessee
2. Jack London Inn – Oakland, California
3. Desert Inn Resort – Daytona Beach, Florida
4. Hotel Carter – New York City, New York
5. Polynesian Beach & Golf Resort – Myrtle Beach, South Carolina
6. Atlantic Beach Hotel – Miami Beach, Florida
7. Rodeway Inn – Williamsville, New York
8. Super 8 Estes Park – Denver, Colorado
9. Palm Grove Hotel and Suites – Virginia Beach, Virginia
10. Econo Lodge Newark International Airport – Elizabeth, New Jersey
New York City’s infamous Hotel Carter made its return to the dirtiest hotel list in 2011, and has appeared on the list five times in six years.
“For the sixth consecutive year, TripAdvisor is shining a light on those U.S. hotels which have made a mark on their guests for all the wrong reasons,” said Karen Drake, senior director of communications for TripAdvisor. “From TripAdvisor’s core, we believe that candid reviews — good, bad and ugly — empower travelers to see it all so they can plan and experience the best possible trips.”
The unveiling of the dirtiest hotels follows TripAdvisor’s announcement of the world’s best hotels in the 2011 Travelers’ Choice® awards. This year 676 establishments were recognized in the ninth year of the honors, across categories including Trendiest, Best Luxury, Best Bargains and Best B&Bs and Inns.
TripAdvisor site data also reveals that overall, traveler ratings on TripAdvisor continue to climb, currently averaging a four out of five rating. Despite this growth in traveler satisfaction, the 10 dirtiest U.S. hotels indicate that some properties still need to clean up their act.
“While the list of dirtiest hotels is compiled from traveler ratings for cleanliness, invariably, it seems that poor hygiene indicates overall poor conditions. All told, 85 percent of TripAdvisor travelers who reviewed these ten properties recommend against staying there,” continued Drake.Excerpts from recent TripAdvisor traveler reviews of the America’s Dirtiest Hotels:
1. Grand Resort Hotel &
Convention Center – Pigeon Forge, Tennessee
2. Jack London Inn
– Oakland, California
3. Desert Inn Resort
– Daytona Beach, Florida
4. Hotel Carter –
New York City, New York
5. Polynesian Beach & Golf
Resort – Myrtle Beach, South Carolina
6. Atlantic Beach Hotel
– Miami Beach, Florida
7. Rodeway Inn –
Williamsville, New York
8. Super 8 Estes Park
– Denver, Colorado
9. Palm Grove Hotel and Suites
– Virginia Beach, Virginia
10. Econo Lodge Newark
International Airport – Elizabeth, New Jersey:
For a breath of fresh air, check out the complete 2011 TripAdvisor Travelers' Choice list of the world’s best hotels at http://www.tripadvisor.com/travelerschoice.
TripAdvisor® is the world’s largest travel site, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features (including Flights search, TripAdvisor Mobile and TripAdvisor Trip Friends) with seamless links to booking tools.
TripAdvisor® Media Group, operated by TripAdvisor LLC, attracts more than 50 million unique monthly visitors* across 17 popular travel brands**. TripAdvisor-branded sites make up the largest travel community in the world, with more than 40 million unique monthly visitors***, 20 million members, and over 40 million reviews and opinions. The sites operate in 27 countries worldwide****, including China under daodao.com. TripAdvisor also operates TripAdvisor for Business, a dedicated division that provides the tourism industry access to TripAdvisor’s millions of monthly visitors. The division includes Business Listings, which allows hoteliers to connect directly to millions of researching travelers, and Vacation Rentals, which helps property managers and individual home owners list their properties and showcase hotel alternatives.
TripAdvisor Media Group websites have been recognized as top travel resources in 2010 by Condé Nast Traveller, Good Housekeeping, TIME magazine and Travel + Leisure.
TripAdvisor and the sites comprising the TripAdvisor Media Group are operating companies of Expedia, Inc. (NASDAQ: EXPE).
TripAdvisor, Travelers’ Choice and the TripAdvisor logo are trademarks or registered trademarks of TripAdvisor LLC in the U.S. and/or other countries. Other logos or product and company names mentioned herein may be the property of their respective owners.
©2011 TripAdvisor LLC. All rights reserved.
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