News for the Hospitality Executive |
MINNEAPOLIS
and SHANGHAI, Feb. 21, 2011 -- Carlson
, a privately held, global hospitality and travel company, today
announced that Winstar Yang, a senior concierge supervisor at the
Radisson Blu Hotel Pudong Century Park in Shanghai, China was named
Carlson's 2010 Global Employee of the Year at the company's recent
global hotel business conference in Washington, D.C.
Yang was recognized for his outstanding guest service performance that is synonymous with the Radisson® Yes I Can!(SM) service philosophy and 100% Guest Satisfaction Guarantee. His triumph comes over nominations from Europe, Middle East and Africa and the Americas. "I am extremely honored to be receiving this award recognition, and also very thankful for the development and growth opportunities that I have had since joining Carlson," said Winstar Yang, the award recipient and senior concierge supervisor, Radisson Blu Hotel Pudong Century Park. "Winstar joined the hotel as a trainee over three years ago and has since made a strong career progression as well as a remarkable difference to the guest experience at our hotel," said Gerhard Fasching, general manager, Radisson Blu Hotel Pudong Century Park. "This is a proud achievement for Carlson Hotels, Asia Pacific. Winstar has set the benchmark for guest satisfaction for all of us," said Simon Barlow, president, Carlson Hotels, Asia Pacific. About Carlson Carlson is a privately held, global hospitality and travel company headquartered in Minneapolis, Minn. Carlson encompasses more than 1,070 hotels, including Radisson®, Country Inns & Suites By Carlson(SM), Park Inn® and Park Plaza®; more than 900 T.G.I. Friday's® restaurants; and a majority stake in Carlson Wagonlit Travel®, the global leader in business travel management. Carlson operates in more than 150 countries and its brands employ about 150,000 people. www.carlson.com
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Contact: Jay Krishnan Carlson +65 6511 9297 [email protected] Joan Cronson Carlson 1-763-212-1418 [email protected] Ben Gardeen Carlson +1 (763) 212-8129 [email protected] Sarada Chellam ICON International Communications +65 6220 2623 [email protected] |