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Hilton Waikoloa Village Names Rikki Grace as the New Sales Manager Responsible
for the Small Group Market for the West Coast, Australia and Canada

WAIKOLOA, HI. – (October 4, 2010) – Hilton Waikoloa Village, a 62-acre Pacific playground located on the Kohala Coast of Hawaii’s Big Island, proudly announces that team member Rikki Grace has been appointed as the new sales manager.  Grace will be responsible for the small group market for the West Coast, Australia and Canada. 

A familiar face at Hilton Waikoloa Village, Grace began her career at the resort as an intern while attending Washington State University where she graduated with a Bachelor of Liberal Arts degree with a concentration in Public Relations and a minor in Hospitality Business Management.  Grace found continued success at the resort in the human resources department.  In her most recent role of training manager, Grace lead all Management Training Programs, achieved “green” on the Hilton Waikoloa Village Balanced Score Card Training Index every year as training manager, received a perfect score on the resort’s Quality Assurance Audit Training Documentation section for three years, and led the bi-monthly Business Partners’ Orientation for all on-property vendors.

Grace has consistently held leadership positions throughout her career and will use her strong property and Big Island knowledge in her new role.  As the Chairperson for the Team Member Holiday Party, International Day and All Team Member Pep Rally, a member of the Culture Committee, and Manager of the Quarter for Hilton Waikoloa Village, Grace developed tenacious bonds with resort leadership, employees and visitors.  As a member of a family with deep ties to the Big Island, Grace understands the distinct culture and tradition the resort shares with its guests.  This appreciation of Hawaiian philosophy and heritage will allow her to greatly succeed in her new sales position.

“We are proud of Rikki’s accomplishments and continued dedication to Hilton Waikoloa Village,” said Debi Bishop, general manager of Hilton Waikoloa Village.  “Her drive is inspiring and we look forward to the strides she will make in this exciting position.”

The award-winning Hilton Waikoloa Village is a 62-acre Pacific playground and alluring destination unto itself.  The resort offers island hospitality with 1,240 beautifully appointed guest rooms and beautiful vistas of Waiulua Bay.  Amenities include three fresh-water swimming pools; an ocean-fed snorkeling lagoon; waterfalls and waterways; locally inspired treatments at the Kohala Spa; Dolphin Quest educational center; nine dining outlets; a Museum Walkway; Camp Menehune children's program; Legends of the Pacific Luau; an 18-hole seaside putting course and expansive tennis complex.  Hilton Waikoloa Village and  Waikoloa Beach Resort are gateways to cultural immersion, engaging travelers in the area's rich history through such interactive cultural entertainment as hula and ukulele lessons and historic Petroglyph tours.  Adventures within Waikoloa Beach Resort range from two championship golf courses to world-class shopping and activities at Queens' Marketplace and Kings' Shops.

For more information about Waikoloa Beach Resort and Hilton Waikoloa Village, visit or or call 1-800-HILTONS. 

About Hilton Hotels & Resorts
Hilton Hotels & Resorts is the stylish, forward-thinking global leader of hospitality that welcomes guests in more countries than any other full-service hotel brand. The Hilton brand currently includes more than 530 hotels and resorts in 76 countries, and plans to serve travelers in 80 countries by the end of 2011. By offering innovative products, services and amenities, Hilton Hotels & Resorts enables travelers to be at their best 24/7, whether traveling for business or leisure. Start your journey at Hilton Hotels & Resorts is one of Hilton Worldwide’s ten market-leading brands.
About Hilton Worldwide
Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For 91 years, Hilton Worldwide has been offering business and leisure travelers the finest in accommodations, service, amenities and value. The company is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Its brands are comprised of more than 3,600 hotels and 600,000 rooms in 81 countries and include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, Doubletree, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®. For more information about the company, please visit


 kelly davis

Also See: Hilton Waikoloa Village on Hawaii’s Big Island Appoints Five New Executive Members / February 2009

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