News for the Hospitality Executive
Hilton Waikoloa Village Names Rikki Grace as the New Sales
for the Small Group Market for the West Coast, Australia and Canada
WAIKOLOA, HI. – (October 4, 2010) – Hilton Waikoloa Village, a 62-acre Pacific playground located on the Kohala Coast of Hawaii’s Big Island, proudly announces that team member Rikki Grace has been appointed as the new sales manager. Grace will be responsible for the small group market for the West Coast, Australia and Canada.
A familiar face at Hilton Waikoloa Village, Grace began her career at the resort as an intern while attending Washington State University where she graduated with a Bachelor of Liberal Arts degree with a concentration in Public Relations and a minor in Hospitality Business Management. Grace found continued success at the resort in the human resources department. In her most recent role of training manager, Grace lead all Management Training Programs, achieved “green” on the Hilton Waikoloa Village Balanced Score Card Training Index every year as training manager, received a perfect score on the resort’s Quality Assurance Audit Training Documentation section for three years, and led the bi-monthly Business Partners’ Orientation for all on-property vendors.
Grace has consistently held leadership positions throughout her career and will use her strong property and Big Island knowledge in her new role. As the Chairperson for the Team Member Holiday Party, International Day and All Team Member Pep Rally, a member of the Culture Committee, and Manager of the Quarter for Hilton Waikoloa Village, Grace developed tenacious bonds with resort leadership, employees and visitors. As a member of a family with deep ties to the Big Island, Grace understands the distinct culture and tradition the resort shares with its guests. This appreciation of Hawaiian philosophy and heritage will allow her to greatly succeed in her new sales position.
“We are proud of Rikki’s accomplishments and continued dedication to Hilton Waikoloa Village,” said Debi Bishop, general manager of Hilton Waikoloa Village. “Her drive is inspiring and we look forward to the strides she will make in this exciting position.”
The award-winning Hilton Waikoloa Village is a 62-acre Pacific playground and alluring destination unto itself. The resort offers island hospitality with 1,240 beautifully appointed guest rooms and beautiful vistas of Waiulua Bay. Amenities include three fresh-water swimming pools; an ocean-fed snorkeling lagoon; waterfalls and waterways; locally inspired treatments at the Kohala Spa; Dolphin Quest educational center; nine dining outlets; a Museum Walkway; Camp Menehune children's program; Legends of the Pacific Luau; an 18-hole seaside putting course and expansive tennis complex. Hilton Waikoloa Village and Waikoloa Beach Resort are gateways to cultural immersion, engaging travelers in the area's rich history through such interactive cultural entertainment as hula and ukulele lessons and historic Petroglyph tours. Adventures within Waikoloa Beach Resort range from two championship golf courses to world-class shopping and activities at Queens' Marketplace and Kings' Shops.
For more information about Waikoloa Beach Resort and Hilton Waikoloa Village, visit www.waikoloabeachresort.com or www.hiltonwaikoloavillage.com or call 1-800-HILTONS.
About Hilton Hotels & Resorts
|Also See:||Hilton Waikoloa Village on Hawaii’s Big Island Appoints Five New Executive Members / February 2009|