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Hilton Worldwide Cuts 101 Jobs in its Memphis Operations Centers
as Part of Restructuring and Outsourcing Plan

By Wayne Risher, The Commercial Appeal, Memphis, Tenn.McClatchy-Tribune Regional News

Nov. 05, 2010--Hilton Worldwide has notified 101 employees at two offices in Memphis that they will lose their jobs in January.

The jobs in information technology (IT) and other areas are being eliminated as part of restructuring and outsourcing, the company said in a notice filed with the Tennessee Department of Labor and Workforce Development.

The reduction follows elimination of 36 IT jobs at the global hospitality chain's Memphis offices between June and September.

The employees were notified on Wednesday. Affected positions include analysts, lead analysts, associate engineers, lead engineers, coordinators, managers, directors, specialists, engineers and supervisors, according to Hilton's filing with the state.

The cuts will involve employees at Hilton's Memphis operations center, 755 Crossover Lane, and commercial services center, 3180 Players Lane. They're expected to occur between Jan. 5 and 7 and to be permanent.

"The notification from Hilton Worldwide stated they have decided to restructure its operations and outsource certain aspects of their work," said Jeff Hentschel, spokesman for the state labor agency.

No details were available from Hilton. A spokeswoman, Lisa Cole, said, "As a leading global company, we continually evaluate how to best meet the evolving needs of our business and communicate directly with our team members about any relevant transition."

In July, Hilton filed a notice saying 36 Memphis-area IT workers would be put out of work by Sept. 30.

The company had previously announced plans to farm out certain IT functions under agreements with technology giants IBM and AT&T.

Hilton officials said at the time they foresaw more personnel reductions in call centers or data centers in Memphis but that it was too early to tell how many jobs would be lost.

The Memphis operations center supports 10 major brands with more than 3,500 hotels in 81 countries.

-- Wayne Risher: 529-2874


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