News for the Hospitality Executive
Nobody Asked Me, But� No. 68:
Impertinent Questions in Search of Pertinent Answers;
BlueMauMau.org: The Best Franchise Website;
Free Wi-Fi at Top of Amenity List
By Stanley Turkel, MHS, ISHC, September 14, 2010
1. Impertinent Questions in Search of Pertinent Answers
If you don�t watch this website every day, you are missing out on the most important franchisee/franchisor news and opinions. Founder/Editor Don Sniegowski ([email protected]) has created an easy-to-use interactive website that brings information about franchising that appears nowhere else. It is, therefore, indispensable.
For example, at the end of June 2010, BlueMauMau posted �New Franchisee
Federations Spring Up�.:
3. Free Wi-Fi at Top of Amenity List
In a recent issue of HotelNewsNow (September 1, 2010), columnist Stuart Greif reported the results of J.D. Power and Associates 2010 North America Hotel Guest Satisfaction Index Study.
In today�s digitally-connected world, hotel guests want free internet access. This is the case in every segment, with the exception of the mid-scale limited service hotels, in which the most important amenity remains complimentary breakfast.
On my recent three week automobile trip across Pennsylvania, all of the following motor inns provided free Wi-Fi internet service and free breakfast: Homestead Suites, Hampton Inn, Comfort Inn, Super 8, Sleep Inn and Fairfield Inn.
4. Quote of the Month
�Somehow eight million of us, of every conceivable ancestry and background have enough tolerance and understanding to live and work here together� with more museums, more restaurants, more theatres, more churches, and yes, more trees than any other city in America.�
Stanley Turkel, MHS, ISHC has just published �Great American Hoteliers: Pioneers of the Hotel Industry.� It contains 359 pages, 25 illustrations and 16 chapters devoted to each of the following pioneers: John McEntee Bowman, Carl Graham Fisher, Henry Morrison Flagler, John Q. Hammons, Frederick Henry Harvey, Ernest Henderson, Conrad Nicholson Hilton, Howard Dearing Johnson, J. Willard Marriott, Kanjibhai Patel, Henry Bradley Plant, George Mortimer Pullman, A.M. Sonnabend, Ellsworth Milton Statler, Juan Terry Trippe and Kemmons Wilson. It also has a foreword by Stephen Rushmore, preface, introduction, bibliography and index. Visit www.greatamericanhoteliers.com to order the book.
Stanley Turkel, MHS, ISHC
|Also See:||Nobody Asked Me, But� No. 67 : Stanley Turkel's Review of Budget/Economy Hotels Following a Three Week Pennsylvania Road Odyssey / Stanley Turkel / August 2010|
|Nobody Asked Me, But� No. 66 : Recognizing Three Hotel Industry Experts Whose Accomplishments Are Unique - Bjorn Hanson, Peter Greenberg and Richard Warnick / Stanley Turkel / July 2010|
|Nobody Asked Me, But� No. 65: A Well-Deserved Compliment for Steve Rushmore; Impertinent Questions in Search of Pertinent Answers / Stanley Turkel / June 2010|
|Nobody Asked Me, But� No. 64: Best Western Finally Makes a Move; Cuba, The Caribbean�s Hottest Destination / Stanley Turkel / May 2010|
|Nobody Asked Me, But - No. 63: Can Airlines Learn From Hotels?; Memo to Ian Schrager / Stanley Turkel / April 2010|
|Nobody Asked Me, But No. 62 / Do the Radisson Franchisees Agree with Carlson's billion-dollar Makeover Program? At Last: A Win-Win Victory for Tourism; Congratulations to the Harris Rosen Foundation / Stanley Turkel / March 2010|