News for the Hospitality Executive |
How to Prepare Your Hotel Online
Marketing Budget for 2011
September
14, 2010 - As the fourth quarter is approaching and you’re
mapping out
your property’s online marketing budget for 2011, make sure you’re
taking
advantage of the marketing tools and strategies that generate the
highest ROI. Internet marketing for the hospitality
industry continues to
evolve, and today’s market leaders are those that have built solid
Brands, are
maintaining high rankings on the major search engines, and have added a
mobile
site to their online presence so they are reaching hotel guests with
ease. Your 2011 online marketing budget needs to
include these
core elements: Brand.com
Optimization Attract more guests in your target market
with optimized Brand.com
pages. Brand.com pages continue to deliver the highest ROI and there
are
several things you can do to increase traffic and book more rooms each
season.
Updating your pages with high quality, recent photos of your property
will
pique site visitor’s interests. Adding unique specials to your
Brand.com pages
will encourage guests to come back regularly. 360-degree videos are
another
attractive feature that can set you apart from other hotels in your
area and
generate more interest in your property. All of these updates will
increase
your search engine rankings and ensure that your property is easily
found when
the viewer performs an online search. Independent Websites Investing a portion of your 2011 marketing
budget to update,
develop or redesign an independent website will help you generate more
traffic
and help you book more rooms over the long-term. With some brands, an
independent website will market your property better than the Brand.com
site.
Consider your site to be a sales brochure that is available 24/7 – it
needs to
represent the key benefits of your property, and showcase all the
features,
amenities and services available for all types of travelers. Your
website is the
ideal place to highlight how your property is well-suited for business
travelers,
leisure travelers, families and groups. Mobile Websites Research shows that over 50% of business
travelers have
smartphones. You can make it easy for guests to find you and book
reservations
by integrating a mobile website into your online presence. Mobile
websites are
designed to showcase all the key features and benefits of your
property,
photos, and allow guests to book, confirm and check their reservations
with a
touch of a button. Mobile websites are a very popular tool for getting
directions to your hotel, and for contacting the property on-the-go.
Keep in
mind that there is an added SEO benefit of having a mobile site because
these
sites still get ranked on the major search engines. Brand Reputation
Management Managing your online reputation has become
more important
than ever, so it’s essential that you have the tools and resources
available to
reach out to your ideal market regularly, keep track of both positive
and
negative reviews about the guest experience, and find ways to
strengthen your
hotel’s reputation so that more prospective guests book with you on a
regular
basis. Set aside a portion of your marketing budget for online
reputation
management services so that you can stay in control of how your brand
is
perceived by your guests. Paid Search Even though paid search (pay-per-click, or
PPC) is becoming
less effective for attracting guests who are ready to book, it can
still
generate good ROI during peak season.
You should still include paid search in your core
marketing strategy,
but make sure it makes up a very small percentage of your efforts.
Allocate
most of your marketing dollars to other online marketing initiatives,
and take
advantage of paid search returns only during peak season to maximize
your
investment. |
Contact: Terry Mueller eMax Hotel Internet Marketing (407) 998-8028 www.emaxhotelmarketing.com |