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Update to Intercontinental Hotels Group’s New High Speed Internet
Brand Standards with No Capital Expenses

September 21, 2010 - Intercontinental Hotels Group has announced new property compliance standards for High-Speed Internet Access. The new High Speed Internet Guest Service standards take effect January 31, 2011, and require hotels to upgrade certain hardware and reconfigure servers and switches. Resource Technology Management (RTM) is making it easy and affordable for hotels to update to Intercontinental Hotels Group’s new High-Speed Internet requirements with No Capital Expenses*.

The new compliance standards include the following requirements and adjustments:
  • Minimum Bandwidth Requirement: 7.5 m consisting of 1 – 1.5 T-1 access and 6.0m bandwidth which can be cable or other telecom provider.
  • Bandwidth Bonding Server: This device has multiple inputs for bandwidth sources and manages the guest demand for Internet Access. This is not the same device as the HSIA gateway.
  • Battery Backup Requirement: The HSIA gateway and managed switches are required to have battery backup power sources.
  • Managed Switches: Switches must have the remote capability to manage SNMP, Vlan support and port protection.
  • 100% room Coverage: 100% coverage is now required.
  • Guest Log In & Password: The guest is required to log into the HSIA servers with a password for use.
  • Public space & Meeting Rooms: 100% coverage is now required for wireless coverage.
  • Bandwidth Management: Shaping required for guest satisfaction.
  • 24 x  7 x 365 Guest Support is included.
Working with new Clients, Resource Technology Management will perform these upgrades and updates for hotels, with no capital expense*. All system upgrades and maintenance services are performed by qualified technicians and technology professionals, and will comply with Intercontinental Hotel Group’s latest requirements.

Hotels that need to upgrade and update their hardware and software to comply with the new Intercontinental Hotels Group standards can turn to Resource Technology Management for a full range of services, and ensure optimal guest satisfaction and excellent guest scores.

RTM works with over 2,000 client properties to provide hotel Internet support services, hotel e-commerce management, and HDTV upgrade project management services for the hospitality industry. Since 1993, Resource Technology Management has provided cost effective, workable solutions for the hotel and hospitality industry, and is a leading outsource provider of hotel telecom, hospitality Internet support, and managers of hotel e-Commerce distribution channels.

*RTM’s “No CapEx’’ offer is for new Clients only.  Contact Resource Technology Management today to learn how to update to these requirements for “no CapEx dollars”!


Resource Technology Management, Inc.
Steven T. Powell - President
407/998-8020  DID
950 N. Orlando Avenue, Suite 180  
 Winter Park, Florida 32789

Also See: How to Prepare Your Hotel Online Marketing Budget for 2011 / September 2010

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Campbell Lodging, Inc. Chooses eMax Hotel Internet Marketing for Guaranteed 10x ROI on Independent Websites / April 2010

Increase Hilton Scorecard Quality Score Ratings with Effective Website Marketing / February 2010

Crowne Plaza Houston Reliant Park / Medical Center Hotel Launches their Independent Website with eMax Hotel Internet Marketing / January 2010

eMax Hotel Marketing Boosts ROI for Crowne Plaza Brand / November 2009

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Say Goodbye to Dying Media with an Effective Online Marketing Campaign / September 2009

eMax Makes Internet Marketing Affordable / September 2009

Maximize Your 2010 Marketing Budget with an Online Marketing Strategy; Your Internet Presence is Responsible for 30 to 50 Percent of your Property’s Revenue / August 2009

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