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Trust International Completes Implementation of yourVoyager CRS
with All Customers in Record 8 Months


Frankfurt -  May 19, 2010 – Within eight months of introducing yourVoyager centralized reservation system (CRS), Trust International has successfully completed the implementation of its new CRS system with all of its hotel group customers in record time.  Thanks to the commitment of the customers and detailed planning with the Trust implementation team, Trust International transitioned more than 60 international hotel groups from the former Voyager Hotel CRS to the superior CRS technology of yourVoyager that individually adapts to hotel chains’ requirements.
 
With this upgrade completed, Trust International hotel groups are now able to control and maintain their hotel rates and content even more dynamically to deliver a powerful competitive advantage. 
 
yourVoyager provides the following features for hotels:
  • Enhanced intuitive usability & clear navigation supported by contextual online help. Links to other applications or information to enable easy inclusion in the yourVoyager portal
  • Fully customizable – white label version customizable for hotel group.
  • Fully flexible in functionality allowing hotels to create different versions of yourVoyager for different user groups, i.e. reservation department or revenue management team
  • Multi-lingual application - All screens and help pages are translated in the chosen language.
  • Performance dashboard - The group or the hotel can choose to implement additional information such as performance and message dashboards - with key performance indicators at a glance and quick communication with member hotels.
  • Graphical user interface without the need to migrate to a new system – enables hotels to continue to benefit from the advanced reservation platform of Voyager|CRS while designing a hotel’s very own tool set that supports you day by day.
“It’s been a tremendous achievement to complete the implementation of yourVoyager CRS across all hotel properties in under eight months to enable hotels to access the new standard in distribution,” said Richard Wiegmann, Managing Director, Trust International. “This serves as a milestone for us in our effort of continual development and improvement. As is our custom, we will gather valuable input during individual meetings with our hotel groups during conferences, workshops and focus groups to help guide our development of new features and functionalities within the next months and years.”
 
Meet us at HITEC 2010 - June 21 - 24, 2010 Orange County Convention Center – Orlando, FL - USA
 
About Trust International Hotel Reservation Services GmbH 
Trust InternationalTrust International is one of the world’s leading CRS providers and international hospitality partners. Trust’s services and supporting technologies help hotel chains and hospitality groups support their sales and marketing activities with the latest distribution solutions. The range of services includes CRS solutions and software, connectivity to all GDS and IDS channels, an Internet booking engine and third party integration to PMS, RMS and CMS systems. Trust International offers the full range of CRS-related products such as content management, business intelligence and commission payment services.
 
Via Trust’s own communication centers located in North America, Europe and The Far East customers in 47 countries are served with private label telephone reservation, concierge and telemarketing services.
 
Established in 1989 Trust International is renowned for its highly reliable reservation platform, continuous investment in system software and hardware and delivery of superior customer value.



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For further information about Trust International please contact:

Trust International Hotel Reservation Services
Marketing Department
Tel: +49(0)69 664 089 1502
[email protected]
 
Media Contacts:
Julie Shepherd, Accentuate PR
for Trust International in North America
Tel. +1 815 479 1833
[email protected]

Christiane Seelgen, Trust International
Tel.+49 (0)69 66 40 89 15 03
[email protected]

 

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Trust International Continues Growth Plans in the Middle East through Mezze Associates Partnership / March 2010

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Trust International Expands Asia-Pacific Presence; Anthony Ku Promoted to Trust International VP Asia Pacific / February 2010

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Trust International s Customer Care and Consultation Delivers Bottom Line Results for Customers / September 2009

Trust International Implements Trust|Connect PMS Interface with protel for New Customer Classical Hotels / July 2009 

Trust International Partners with Agilysys for Richer PMS Interface / June 2009

Hospitality Management Holdings (HMH) Coral Hotels & Resorts Sign New Partnership with Trust International; HMH Consolidates Distribution, Reservations, Channel Management, CRM with Trust International’s integrated CRS/CRM solution / June 2009

Trust International Forms Strategic Partnership with TIG Global for Web Services and Online Marketing / May 2009

Trust International Adds Wego and Make My Trip as Partners to Expand Internet Distribution for the Asian & Indian Markets / April 2009

Trust International and Hotel Booking Solutions Inc. Sign Deal To Connect World Class Hotel Brands with Tour Operators Worldwide / March 2009

Trust International Celebrates 20 Years with New Client Wins and Continued Leadership in Hotel Distribution, Technology and Service / March 2009

Trust International Wins Hotel CRS Contract for Charming Hotels and Resorts / March 2009

Trust International Implements Full CRS Services for HUSA Hoteles, Takes Dominant Position In Spain’s CRS Provider Marketplace / February 2009

Dorint Hotels & Resorts Employs New Trust International End-To-End CRS/CRM Solution; Sees Improved Sales, Guest Interaction, Campaign Management, Efficiency / February 2009

Bharat Hotels’ Selects Trust International as Enterprise CRS for Worldwide Distribution Channels for The Grand Group/Lalit Hotels / November 2008

Trust International and Kiwi Collection Partner for Luxury Hotel Rate Distribution and Reservations / November 2008

Trust International's Best of Breed Products/Services and Commitment to Asia Leads to Expansion in Market; Trust underlines APAC importance with Customer Conference and Advisory Board for the first time in Asia and successful showcase at ITB Asia, Oct 22-24 / November 2008

Trust International Establishes Interface with Booking.com / October 2008

Trust International Secures New Contract With Motel One Chain, Escorts Budget Niche Leader Into CRS Arena / October 2008

Trust International’s New Client Mantis Collection the First to Implement Major Internet Booking Engine in South Africa / August 2008

Trust International Supports Asia-Pacific Travel Boom With Area-Specific Products and Services / July 2008

Trust International Marks Successful First Half of 2008 With 7 New Clients and Increased Hotel Booking Volume / July 2008

Trust International’s Upgraded Trust|Voyager CRS v.12 Provides More Information, Saves Time / June 2008

Trust International 19th Customer Conference and Advisory Board Yields Insight, Direction for Future Development; Hotel groups discuss market trends and latest technology enhancements / June 2008

The Oberoi Group Expands Trust International Contract to Include Trident Hotels / May 2008

Trust International Adds Support of Total Pricing for Amadeus Becoming One of the First To Support Total Pricing in All Four GDSs / March 2008

TRUST International Receives HTNG Workgroup Leadership Award 2007 / March 2008

Banyan Tree Hotels and Resorts Relies on Trust Technology for their Own Private Label Chain Code; Banyan Tree’s Private Label GDS code ‘BY’ powered by Trust|Voyager CRS / February 2008

Leveraging A Record 2007, Trust International Continues Hotel Distribution Success Story in 2008 / February 2008

NH Hoteles, Europe’s 3rd Largest Hotel Group, Renews Distribution Agreement with Trust International / February 2008

Trust International's New Voyager|CRS Release Increases Hotel Distribution Flexibility and Efficiency; Trust|Voyager adds more customized enhancements to support distribution strategy of hotels / January 2008

Trust International Successfully Implements Okura Hotels & Resorts on Trust|Voyager CRS; Hotels smoothly transitioned to new OC two-letter GDS Code / November 2007

Trust International Expands Relationship with Small Luxury Hotels of the World to Include Call Center Services in Asia-Pacific and Arabic Countries / November 2007

TravTech Selects TRUST International for Worldwide Distribution and Central Reservation Services / November 2007

The Oberoi Group Extends Successful Relationship with TRUST International & Fosters CRS Integration / October 2007
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