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New Castle Hotels & Resorts Appoints Rachel M. Alcaro Director of Sales
for the Craftsman Inn and Conference Center in Fayetteville, New York

SHELTON, CT – May 20, 2010 – Rachel M. Alcaro, a certified meeting planner with more than a decade of experience in hospitality, travel and tourism, has joined the New Castle Hotels & Resorts team as director of sales for the New Castle-managed Craftsman Inn and Conference Center in Fayetteville, N.Y.

Alcaro comes to the Craftsman Inn from the Syracuse Convention & Visitors Bureau, where she served as convention sales manager since December 2003. She has also held sales management positions at the Embassy Suites Hotel in East Syracuse, and at the DoubleTree Club Hotel in North Syracuse. She holds a degree in office technology from the Onondaga Community College.
“Rachel brings to her role as director of sales exceptional insight into the market in the Syracuse area,” says Gerald P. Chase, president and COO of New Castle. “We’re confident her experience helping to bring large groups to the area will serve her well in her new position.”

Since 2007, New Castle Hotels & Resorts, a leading third-party hotel management company, has managed the Craftsman Inn and Conference Center, an architectural homage to the ideals of the Arts & Crafts movement personified by Stickley furniture. The Craftsman Inn is located in Fayetteville, N.Y. and the Audi family, owners of L. & J.G. Stickley, is one of the partners in the operation.

The 90-room Craftsman Inn opened 15 years ago. The property is located minutes from downtown Syracuse, Carrier Circle and Syracuse University, and is convenient to shopping, dining and golf. Each guest room is individually decorated with authentic Stickley furniture which is beautifully handcrafted in Manlius, N.Y. Amenities include free high speed internet access in all guest rooms, a complimentary business center and fitness room.

New Castle Hotels & Resorts portfolio includes 29 hotels the company manages, owns or is developing in the United States and Canada.  The privately held hotel management company consistently ranks in the country’s top 100 hotel management and development companies in hospitality industry trade publications.  New Castle celebrates its 35th anniversary in 2010.  For more information on New Castle Hotels & Resorts, please contact Gerald P. Chase, president, chief operating officer, at (203) 925-8370, or visit the corporate website at


Evelyn Hall, ProWords Communications 
(908) 295-8652

Gerald P. Chase
New Castle Hotels & Resorts 
(203) 925-8370

Also See: Four Fundamental Practices to Help Hotel Companies Weather the Current Downturn / Gerald P. Chase, President of New Castle Hotels & Resorts / June 2009

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