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INNCOM Helps La Quinta Save on Energy
in Environmentally Friendly Way

With INNCOM Energy Management  Systems installed in more than 23,000 guestrooms, 
La Quinta properties enjoy ‘Triple Win’ status


Niantic, Conn. — May 6, 2010 — Given that energy is the lodging industry’s second-leading operating cost, energy management is important even in the best of economic times. But when the economy—like today’s—is stagnant and forces down occupancies and rates,  the effective management of energy is key to survival.

For nearly a quarter of a century, Niantic-based INNCOM has developed and manufactured advanced, seamless HVAC guestroom control systems designed to enhance guest comfort while increasing hotels’ profitability. In addition, INNCOM has led the way among its competitors in its commitment to producing products that are non-threatening to the environment. Never before have those latter two qualities—helping hotels increase profitability through saved energy costs and being committed to the concept of “going green”—been more important to hoteliers.

LQ Management LLC, which operates or franchises more than 750 La Quinta Inns and La Quinta Inn & Suites in the United States, Canada and Mexico, bears testimony to INNCOMM’s expertise in the areas of energy management and sustainability. According to Michael Milburn, Director of Energy and Sustainability for the Dallas-based chain, INNCOM products and services have helped La Quinta properties save on energy costs as well as fulfill the chain’s stated goal of “doing everything we can to make our environment and its future as bright as it can be.”

Milburn said La Quinta has installed INNCOM Networked and Stand-Alone Energy Management Systems in more than 23,000 of its guestrooms.

INNCOM helps achieve ‘Triple Win’ status

“INNCOM’s Energy Management Systems allow us to reduce our energy consumption without sacrificing guest comfort,” Milburn said. “Typical savings can vary by geographical location, occupancy, utility rates, EMS settings and so forth, but overall electric savings range from 15 percent to 20 percent of the entire property’s energy bill.”

Milburn said the role energy-management and sustainability programs play during a down economy cannot be overemphasized, nor can the role that INCOMM plays in helping La Quinta carry out those programs. He says INNCOM’s Energy Management Systems help La Quinta achieve a “Triple Win” status when it comes to energy management: Easy-to-use Guestroom Controls, Environmental Sustainability and Cost Management .

“Our guests' ‘win’ with INNCOM because the system provides them with an advanced digital thermostat that is easy to use,” Milburn said. “The system utilizes advanced process logic to accurately control the guestroom temperature by automatically determining whether heating or cooling is required in response to the guest’s desired temperature.”

Environmental sustainability is the second win, he said: “By knowing the occupancy status of any single guestroom, the EMS system can automatically reduce energy waste by setting back the temperature of the room when the room is unoccupied or unsold.”

The third way in which La Quinta wins with INNCOM—but certainly not the least important—is through cost management.
“When the system determines the room is not occupied, the control room temperature is automatically reset to a pre-programmed energy-saving temperature,” Milburn said. “When the room reaches the energy-saving temperature, the system will maintain this temperature within the programmed degree bandwidth. When the guest returns, control of the room temperature automatically adjusts to the guest’s original desired setting until the guest checks out.”

Milburn added that INNCOM always maintains a commitment to its product and service quality and to its technical support.
“It is gratifying to have a working relationship with a partner like La Quinta that is as committed as we are to the concepts of ‘going green’ and sustainability,” said Duane Buckingham, INNCOM’s Chief Executive Officer. “It’s also gratifying to know how big a role our products and services play in helping them achieve their goals, both for their company and for their franchisees. Never before has energy management been more important in the lodging industry as it is today. We look forward to maintaining our commitment both to the environment and to our clients’ energy-management initiatives.”

For more information on INNCOM and its products and services, please visit the company Web site at

About INNCOM: Founded in 1986, INNCOM develops, manufactures, and markets advanced guestroom control systems for the global lodging industry. The company’s product line ranges from programmable digital thermostats to fully integrated energy management, lighting control and communication systems. All INNCOM products are designed to enhance guest comfort, safety and satisfaction while increasing bottom line profits for property owners. INNCOM systems are installed in more than 650,000 guestrooms in many of the most prestigious hotels in 26 countries.

About La Quinta
LQ Management L.L.C. is one of the largest operators of limited-service hotels in the United States.  Based in Dallas, Texas, the Company operates and provides franchise services to close to 800 hotels in 46 states, Canada and Mexico under the La Quinta Inn® and La Quinta Inn & Suites® brands. For reservations or more information about La Quinta, please visit or call 1-800-SLEEPLQ.    Follow La Quinta Inns & Suites on Twitter at or become a Facebook fan at


Barb Worcester 

John Tavares
 860.739.4468 x1144

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