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Michael Czarcinski Recipient of the General Manager of the Year Award
Presented by The Greater Los Angeles Chapter of HSMAI

April 6, 2010 - The greater Los Angeles Chapter of HSMAI hosted the inaugural General Manager of the Year Awards Gala announcing Michael Czarcinski as the winner. HSMAI, Los Angeles Chapter President, Pamela Hirneisin, presented Michael Czarcinsky with the award at the renowned Westin Bonaventure in Downtown Los Angeles. Michael Czarcinski has had a vast amount of experience in the hospitality industry that has led to his successes as well and has been in the industry for 28 years. Czarcinski manages the largest environmentally responsible hotel in Los Angeles bringing him much success and recognition. 

“Hotel general managers in the greater Los Angeles area were nominated by their hotel staff and judged based on years of service, quality of customer service, leadership and business judgment in achieving the property’s financial objectives,” said Pamela Hirneisen, HSMAI Los Angeles Chapter President. “Ultimately, we had a very difficult decision but Michael Czarcinsky’s achievements at the Westin Bonaventure did not go unnoticed among our committee who determined the winner.” 

LEFT TO RIGHT: Michael Czarcinski holds his award next to HSMAI President
Pamela Hirneisen in front of the Westin Bonaventure. 

Michael Czarcinski, Managing Director
The Westin Bonaventure Hotel and Suites (an Interstate Hotels & Resorts Property)

Michael began his hospitality career as a dishwasher with Catari’s, a family style restaurant in New Jersey. He eagerly accepted new challenges and began his training as a culinarian, developing a love for food and beverage, a love that led to his enrolling at Johnson and Wales, Providence, Rhode Island, where he obtained his degree in hotel management.

Enhancing his college studies with hands on experience, Michael ventured into the world of banquets, starting as a houseman, then working his way into management with the Marriott, Providence, an Interstate Hotel and Resort property. Upon graduation Michael accepted a position as assistant general manager at the Oak Hill Country Club in Rochester, New York, home to the 1980 PGA championship, a challenging event that generates over 80,000 covers. Returning to Marriott, Michael spent the next eleven years progressively moving through the food and beverage division, becoming a food and beverage director, then moving into hotel management until leaving his position as the Northeast Region Director of Service Development. 

Leaving Marriott Michael became the Vice President of Operations at the Woodland Resort and Country Club in Woodlands Texas, where he constructed and opened both the Shell Oil’s and Exxon’s’ corporate conference centers in addition to his oversight of the 800 room resort and five golf courses. 

Following his move to Club Corp in 1998, as general manager of the Morgan Run Resort and Spa, he was given the title of executive vice president of the World Class Golf Resort, Pinehurst, home of the 99 and 05 US Open.

Mike returned to Interstate Hotels in 2005 as General Manager of the Claremont Resort and Spa moving to The Westin Bonaventure Hotel and Suites, Los Angeles in 2007, as Managing Director. Michael serves on the Board for the Hotel Association of Los Angeles, the board of directors of LA Inc., the UCLA hospitality advisory board and a member of the Joint Labor Management Diversity Council, Local 11 and Union Hotels.

An avid golfer and tae kwon do black belt, Mike is married to his wife of 30 years, Darlene and together they have three children, Michael, Kimberly and Kyle. Soon to be a first time grandfather. (

The Gala was hosted by the new “Jewel of Los Angeles” – the JW Marriott located in the heart of LA Live’s entertainment complex. HSMAI donated proceeds from a silent auction conducted at the event to the St. Joseph Center in Los Angeles, a non-profit dedicated to family, seniors, veteran and homeless community services and the Hospitality Education Tuition Fund of California State University, c/o Dr. Andy Feinstein, Dean at CalPoly Pomona to further the development of future General Managers. 

HSMAI is a global organization of sales and marketing professionals representing all segments of the hospitality industry. With a strong focus on education, HSMAI has become the industry champion in identifying and communicating trends in the hospitality industry while operating as a leading voice for both hospitality and sales and marketing management disciplines, as well as connecting its members with customers. Founded in 1927, HSMAI is an individual membership organization comprised of nearly 7,000 members from 35 countries and chapters worldwide. HSMAI’s Americas Region, headquartered in McLean, VA, consists of 38 chapters in three countries. HSMAI's European Region, headquartered in Oslo, Norway, consists of five national chapters in Europe. The Asia Pacific Region is under development. The HSMAI Foundation was established in 1983 to serve as the research and educational arm of HSMAI.


Sophia Medina

Also See: The Greater New York Chapter of the HSMAI Recognizes Eight Individuals for Excellence; Takis Anoussis, GM, Helmsley Park Lane Named Hotel General Manager of the Year / May 2009

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